Dt: consumer took vehicle to jack ellis dodge in glendale, california for recall repair of the clock spring, d17. Consumer had been having problem with passenger front window not rolling down or up sometimes. Consumer had this problem 3 months prior to recall repair. Consumer asked dealer if this may be related to recall repair, and dealer checked it and said he was not sure if it was related. Manufacturer said it could be a part of the clock spring problem. Consumer says that when air conditioner was on power window worked, but when it was off window will not work. Dealer told consumer that motor for window was on its way out, and repair would cost $500. Consumer believed that problem was related to clock spring. Consumer marked door panel to see if dealer would take panel off to check motor, and said that door panel was not removed to check motor.*ak
1999 Dodge Grand Caravan airbags complaints
Page 2 of 4: complaints 11 to 40 of 83, newest first, as owners wrote them.
Vehicle was on the road about 50 MPH when all of a sudden consumer lost control and hit the guard rail on the front left due to flat tire. Upon impact, air bags did not deploy.
'recall campaign' issued for clock spring assembly on grand caravan 1999. *bf the consumer stated he received a recall notice for his van but with someone else's name on the notice.
While driving at 75 MPH consumer struck a deer and the air bags did not deploy.*ak
The federal safety agency recall 04v480000 concerning air bag clock spring. Vehicle was taken to the dealer for recall repairs. However, mechanic charged $74.75 for the replacement of the clock spring. *ak the consumer wanted to be reimburst for the amout of service .
Received recall notice for clock spring. The cruise control was inoperative and the radio controls were functioning as designed. The clock spring was not in stock. *bf the horn was problematic as well. Recall#04v480000. *sc
We received a safety recall notice regarding a defective air bag clock spring assembly from the manufacturer. We contacted the closest service dealer to schedule an appointment. The dealer informed us because we have over 70,000 miles on our vehicle they would not perform the recall unless the airbag light is illuminated as mentioned in the recall notice. What we don't understand is why the notice says that if the vehicle has 70,000 or less miles to contact the dealer and have the clockspring replaced even if appears the clockspring is functioning properly. But if the vehicle has more than 70,000 miles to wait until the clockspring fails. Since the clockspring is a known defect. Who will be liable if the clockspring fails on our vehicle and we don't get it replaced in time before there is an accident and the airbag is not deployed resulting in increased injury to the driver in a frontal crash?
While driving 20 MPH consumer noticed that the SRS light appeared on the dashboard and remained on. Vehicle was taken to the dealer for inspection, and mechanic determined that the clock spring needed to be replaced.
While driving 10 MPH, the driver's frontal air bag inadvertently deployed. The vehicle was towed to the dealer for inspection. The cause has not been determined. *ak
When turning a corner air bag light went on and off. Then, horn went out, and cruise control failed. Recall 02v293000 was issued for 1996 and 1998, but none for this vehicle. *ak
While driving air bag light illuminated. Consumer pulled over and inspected the vehicle for any problems. The next day the horn failed to perform. The day after that, a little piece of plastic came out with some numbers that were related to the air bags/clock spring. Consumer was told by the manufacturer that vehicle was not included in the recall for the clock spring. *ak
Clockspring failure at 99,400 miles. It's been recalled 1996 - 1998 and 2001 - 2002 and 1999 dodge durango's have all been recalled. Westport dodge refused to fix under recall or warranty. It's a safety issue as the horn and air bag don't work. Cruse is out but not a safety hazard. Dodge should be required to fix as almost all vehicles I searched have this problem and it's the result of a manufacturing defect (it was put togather wrong, causing the failure).
While driving, the SRS light appeared on the dashboard and remained on. This caused the horn and cruise control to malfunction. The consumer contacted the dealer and was informed that the clock spring needed to be replaced. Please provide further details.
Problems with vehicle's instrument panel, air bag sensors and associated printed circuit board modules. *mr there were problems with the PCM, the sensor failed, the engine stalled, the check engine light had come on along with the malfunctioning indicator light, the shift indicator light had gone out, the dash lights had gone out, and the odometer malfunctioned. The circuit board had to be replaced twice and the air bag and air bag light returned. The clock spring and air bag control module was replaced. The consumer requested reimbursement. *sc
Airbag indicator on dashboard illuminated. Diagnosed as clock spring. Found that problem exists in 1996-2000 grand caravans, but that recall has only been established for 1996-1998 vehicles.
Airbag warning light illuminated (remains on). Both cruise control and horn are inoperative. Research has revealed that this is an identical problem related to the 96-98 recall for this very problem. Suggest that problem is not limited to those years. Vehicle mileage 133000.
After starting the vehicleair bag warning light illuminated. Dealership was notified, but did not resolve the problem.
Airbag light came on our 1999 dodge grand caravan. Also the horn and cruise control were not working. Took it into the dealer to have it repaired and found out it was the clock spring. It was replaced at a cost of $232. Since then I have found out that this has been an issue with the caravan model for the last couple of years and that there is a recall on the clock spring on the '96, '97, and '98 model years. Is this recall going to extend to the '99 model year?
Air bag light turns on and off while driving. Usually turns off after starting engine, but turns on and off periodically. Horn still works at this time and cruise control still works...for how long?
I have a problem with my 1999 grand caravan, the air bag light is on and the horn will not blow, and the cruise won't work. I got in contact with chrysler and they told me they don't know of a recall. It is dangerous to drive a car with no horn, and what if the airbag comes out and cause an accident.
The clock spring inside of the steering wheel malfunctioned. As a result the air bag sensor light stayed on and the horn became inoperative. *ak the cruise control was also inoperative and there was a chance that the air bag would not have functioned during a crash.
Air bag sensor light stayed on. As a result, the horn failed.
Consumer stated that air bag light came on, and took vehicle to the dealer. Upon examining the vehicle mechanic found that clock spring was defective. Looked at the internet, and was told that part was on odi investigation.
First air bag light came on, followed by subsequent failure of horn & cruise control. Our dealership mentioned the clockspring and the air bag module needed replacement. Thanks to the sumarries on this site, we will not be approving the module replacment (an additional cost of about 650). Last eight VIN: xb527782.
My air bag light kept coming on and I was told by a dealer that my air bag would not deploy and my car would not pass inspection unless I got it fixed. Which I did and it cost $250.00. My car is a 1999 grand caravan. There was a recall on this, but only up to year 1998. When I wrote to dodge they told me there was nothing they could do, and my emails would not be acknowledged.
Well a few months ago we had electrical problems with our 1999 grand caravan. The mileage, gas gauge, odometer, speedometer stopped working while I was in the van with it running in park . It turned out by a certified tech to be a manufacturer's defect because it was a wire was rubbing on a manufacturer's weld located in the overhead compartment area. So we paid for it to be fixed $500 and no problem since. So currently we had our airbag light come on along with no horn or cruise control. So I contacted dodge like some of these sites I read said to do because some other people had theirs worked on for free and I got a email which states they will not work on either reimbursement for the one and not even for the airbag light. I am currently not driving the van because I waited for my response from dodge. Our van only has around 67,000 miles on it. I have the email from dodge if you are interested in showing how they respond.
Air bag indicator light is on, horn and cruise control do not work on my 1999 dodge grand caravan. Highly likely, the problem is the clock spring. There is an existing recall for 1996 - 1998 grand caravans with the exact same symptoms. Dodge will not fix the problem until there is a recall. They have said that it is currently under investigation for the 1999 - 2000 model year, but apparently that has been the case at the federal safety agency since 2001. My last 8 digits of my VIN are xr412677.
Airbag light came on, horn doesn't work, cruise control doesn't work. Took it to the dealer said that there had been some recalls on it but not on my model...did some research and found that this is a consistant problem on the caravans including my model.
No events lead to the failure, just an immediate failure of my horn, cruise control and air bag simultaneously. I had the clockspring replaced.
While driving/idling the horn/cruise control failed to work. Air bag light illuminated intermittently. Dealership was notified, but did not resolve the problem.
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