Dodge caravan has corrosion in front strut tower. This is a unibody frame. Was told by a chrysler employee that this is a common problem and rarely does chrysler assist with repairs. On oct 14, 2002 chrysler issued a tsb report #23-044-02, stating issue with left and right strut towers and the correction of the condition. Chrysler is aware of this potentially dangerous issue and chooses to ignore it. After phoning chrysler they will not assist me in the repair of the vehicle. I was told by chrysler customer service that until something happens or breaks they will not correct problem. If the strut tower completely breaks as it will, it will render the vehicle inoperable and poses a significant danger to persons.
2000 Dodge Grand Caravan body complaints
Page 2 of 2: complaints 11 to 33 of 33, newest first, as owners wrote them.
I own a 2000 dodge grand caravan that I purchased new in 2000, I recently had new struts installed on the front and was told that the left front strut tower was severely rusted and should be fixed as soon as possible. I was also told that this was a serious safety issue that chrysler was aware of,I did some research and found that this is a common problem with 1996 to 2000 chrysler mini-vans due to a design defect.
Corrosion of strut towers, this has been ongoing since the van was new. We it is cosmetic and is not covered by the warranty. For the warranty to cover it, it will need to fail within 5 years or 100,000 miles. Well we are past that now and it has failed. What to do? The dealer can fix it but it costs me $1200 to $1400. For an ongoing problem this is not fair and reasonable. Not to mention, more than half of the complaints on this site are of this exact issue. And it runs through many years. Do we need to wait until someone is injured before this is corrected. Dodge is aware they have even made up a kit to assist with this issue. Is there a class action? This van was $33,000. New in 2000 when we purchased it. This is not fair or reasonable. Who needs to be talked to get this fixed? Is the scope so large that they can not all be fixed? Do I need to junk the van because the repair is more than it's street value?
Upper strut towers on our 2000 dodge grand caravan are rusting out structurally with only 96,000 miles. It looks important to get fixed (which I will) before the front end collapses!
Rusting strut towers 2000 grand caravan. I noticed rust on the strut tower about a year ago. I sprayed undercoating on the top of both towers to prevent further rust. I inspected the tops of the towers this week. Both the driver's side and the passenger side tower continue to rust in spite of several layers on undercoating applied over the last year. As I was servicing the brakes I determined it was time to replace the struts on the front of the van. Knowing the towers are rusted on the top side I inspected the underside of the strut towers this afternoon. A crack has appeared on the underside of the strut tower on the passenger's side. I will inspect the driver's side tomorrow. After doing an internet search I have found the rusting strut towers to be a very common problem in both the us and canada. The problem exists across several years and models of dodge and chrysler vehicles. If a strut ruptures a compromised tower at highway speed, lives can and will be lost. With the number of dodge and chrysler vehicles on the road, the potential for catastrophic failure is multiplied exponentially. I am surprised there has not been a recall on this issue. Someone must be asleep at the wheel.
My 2000 dodge caravan van has a rusted shock tower on driver side due to faulty design. This issues has been reported on many dodge blog sites.
1. Normal vehicle operation 2. The failure of structure securing and retaining the front suspension (strut tower) do to excessive corrosion. Upon failure the entire front suspension falls apart resulting in catastrophic lose of vehicle control and support. Vehicle will swerve resulting in collision or roll over. 3. What needs to be done is a recall to replace the defective strut tower.
Corrosion of both front strut towers on late 1990's - early 2000 dodge caravans. Dodge is aware of the problem as they address it in a tsb. The refer to it as a cosmetic problem when it is clearly a safety issue. If not repaired at high cost to many thousands of vehicles, control would be lost without warning.
My 2000 grand caravan (87000), has the dash board crack on the drivers side, from the windshield to the speaker grille, (and traveling). This is a common problem with chrysler vehicles due to news reports recently. Chrysler should address this problem before people get hurt ect.. I have replaced the evaporater, A/C compressor, & belt $2300.00. The transmission is shifting badly and today check engine light came on. This is my 7th chrysler vehicle in the past 30 years, and will be the last if chrysler doesn't step up, on this dash problem this time.
Tl*the contact owns a 2000 dodge grand caravan. The contact noticed rust on the top of the strut tower. The rust has worsened over time. The dealer was unable to determine the cause of failure. The dealer advised the contact to take the vehicle to a body shop so they could weld a piece of metal to the strut tower. The body shop stated that would not solve the failure and stated that the strut tower should be replaced. The current mileage is 73,500 and failure mileage was 40,000. Updated 02/01/08.
Water leaks onto the passenger side floor from the HVAC during AC use and in heavy rain.
The problem described herein is about my 2000 dodge grand caravan. Over the past year I noticed some rusting at the left top strut tower. I questioned it at the time, but was told it was not serious. During the past week I was replacing the air filter and noticed that now over one half of the strut area was heavily rusted and had large cracks on one side. I took it to my local chrysler dealer to see if the rust through warranty would apply, or if it was a common problem. The manager looked at it, looked up my warranty and said even though the time period is good until 12/2006 the mileage of 69700 was over by 9750 miles. He would not admit that this is a common problem and said it could be very dangerous, take it to a body shop for repair. I since have investigated this complaint on the federal safety agency, and found that there are many identical problems, and chrysler has even developed a corrosion kit for this problem. See odi id: 10147504 can you advice me of my next step. We are not driving the van until it is repaired. This is a garaged vehicle.
A rattling noise when car in use, especially when power used from air conditioning and defroster. Diagnosis from dodge dealer was a cracked flex plate. Transmission will have to be removed to replace part. 2 weeks prior to bringing the car in for repair the front end began to shake upon acceleration (especially up hill), felt very unsafe driving. Brought back to dealer they diagnosed the shaking problem to be the flex plate. Dealer replaced the flex plate at my cost, because it is no longer under warranty. Very expensive work because transmission had to be lifted. After repair the mechanic took it for a test drive. Remarked the rattling noise is gone, but front end shake remained. Re-examined car and said the frame was bent on the left side and that the car must have been hit and to call a body shop for repair. The car has never been in an accident. There are absolutely no visible signs of any damage to the exterior. The van is garaged and at most driven approx 75-100 miles p/wk. I drive safely with children in the car and have not hit even so much as a curb or jack rabbit. How can the frame of a car be damaged in such a way, without any misuse or accident. It is not a safe vehicle to drive and is susceptible to losing control at any time and causing an accident.
I had an oil change done at a chrysler dealer the service advisor noted on the repair order and told my wife that the front strut towers were rusting out and that the strut could break though the tower causing a loss of control of the van.
Dt: the contact stated there have been numerous electrical problems which resulted in the dashboard panel lights flashing on and off while driving. She took the vehicle to a dealer for multiple attempts to correct this problem. Also, there was a leak within the roof, resulting in damage to the carpeting. There is a slashing sound within the roof compartment after a heavy rain. The carpet has been replaced five times, and the television was replaced once as a result of the leak. *ak. Updated 11/30/2005 - glazed serpentine belt caused grinding noise when turning. The left middle seat head rest came loose from the guide rod. The door sticks and the siding door makes noise when opening. The rear window rattles when opened. The fog lihjt are ionpertive. The horn spunded weak because the keyless entry remote needed to be reprogrammed. The tail light had moisture in it. The locking gas cap was hard to open. The rear tire had a slow leak.
2000 grand caravan has multiple rust points. The most dangerous of which is the rusting and deterioration of the front left strut. The top portion of the strut cover is rusted and falling apart, with a crack in it. Other parts of the car that are showing many rust areas include: passenger door (can put finger through rust), hood (bubbling paint and cracking), paint peeling from antenna housing, rear hatch rust, left rear wheel basin. My largest concern is the strut rust for safety issues, but this vehicle should not be rusting so poorly being only 5 years old!
Dodge grand caravan 2000 - front passenger door area leak continues despite having had it "repaired" at the dealer twice. Most noticeable is that the leak occurs when the van sits in the drive with the windows rolled up. No evidence of where the water comes from, just the puddle at the passenger front door sill.
There has been a leak into passenger compartment from top of hatch opening. Leak was hidden by plastic covering and not detected until noticeable smell, possible caused by mold. Water is entering through a faulty weld on each side of the upper hatch opening. Leak was additionally obscured because carpet is rubber backed. The underlying padding was soaked from the rear up to the middle row of seats. This has obviously been ongoing for a considerable time, but was undetectable due to it's location. The van is 3 1/2 years old but has only 31,300 miles. The welds should not fail in this short time. This is either a design flaw or a mfg defect. Many people may have this problem and not know about it. I have photos of the area where the water is entering. There is no specific date of incident, but I first noticed a small amount of wetness sometime last year. I thought it had dripped off the open hatch. I would like to know if this is an ongoing problem with these vehicles.
Disfunctional front end height causing front bumper to grab when parking at parking bumpers, which tore loose the bumper/fender. Also makes it so that it bottoms out at normal driving conditions.
Consumer has wind turbulant noise inside of vehicle when windows are up. Turbulance is so high where passengers have to talk loud, and radio has to have a high volume to hear. Vehicle is in arbitration.*ak consumer states the noise is also heard in the rear, dealer states they will try to remedy the problem by adjusting the luggage bars on luggage rack.
Electric locks/ doors would lock and unlock on their own. Also, that if consumer applied brakes suddenly locks would be triggered sometimes. This happens on a random basis. Please provide any additional information/attachments.
Dashboard lights go out constantly. Also, door locks don't work intermittently. Took vehicle to dealer 5 times, cannot remedy problem. Dashlights lights went out 18 times within 10 days.
Five days in dealer's body shop and one day in service shop, unable to stop the water leak into front driver-side cabin. The water leaks into vehicle when it rains. Vehicle is always parked when water comes into cabin. It comes in with heavy or light rains. Body shop manager remembers two other vehicles with water leak problems.
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