Red release button on driver's side seat belt can easily become unlatched. Consumer was made aware of problem after watching a prime time special on television. Manufacturer was contacted. Please provide more information.
2000 Dodge Grand Caravan seat belts complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
The safety belt used to strap in my 1yr old daughter's car seat has came unbuckled a number of times when my 7 yr old is buckling her own belt and barely bumps the release button with her hand or elbow.
Driver's and passenger's front seat restraints will sometimes lock or may stay unlocked. A few times consumer had to crawl out of seat belt because it wouldn't unlock. Dealer will have to replace lock or latch mechanism. Ocnsumer is being charged for part and labor.
The passenger front seat belt comes unlatched at various times and speeds. The vehicle was taken to jenkins chrysler south, lavale md on 8/24/2001 where the problem was observed and parts were ordered. I was then told there would be a $100.00 deductible charge as the vehicle was now under the extended warranty. When I questioned this charge and said that I didn't feel there shoud be a charge because it was a safety item, I was told that chrysler would not cover the out of warranty repair and I would have to pay. When I asked for the service manager and told them I was going to file a complaint with the ntsa only then did they say they would take care of it. I am filing this complaint to make you aware of the problem and the dealers response.
Rear-most seat has a lever below it which allows you to adjust the front to back position to 3 different stops, when the seat is slid foward to the front-most stop, the outboard seat belts for that seat do not reach around the passengers on the left and right sides, middle belt is fine, consumer believes the original belts are incorrect, consumer was advised to call dealer and ask for seat belt extenders and after numerous calls and examining vehicle twice, consumer received belts.
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