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2002 Dodge Grand Caravan locks problems

13 complaints (4% of all complaints for this car). Typical mileage when it fails: 77,000.

owner complaints
13
of this car's complaints
4%
typical mileage
77,000
crashes
0
recalls
0

Which part fails

  • Hatchback/liftgate: lock
    4
  • Doors: latch
    4
  • Tailgate: latch
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Dodge Grand Caravan locks problems in other years

1991199520002005201020152020

Specific symptoms reported on the 2002 Dodge Grand Caravan locks

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Door locks 10

Related recalls

No recalls on record for this model year.

Related investigations

Power liftgate latchOpened November 22, 2004, closed April 7, 2005

This investigation was opened as pe04-054 regarding reports of alleged power liftgate (plg) opening while driving.the investigation was upgraded on november 22, 2004 based on information provided by daimlerchrysler corporation (dcc) in its september 17, 2004 response to pe04-054. By letter of april 5, 2005, dcc has notified the agency that it will conduct a safety recall of 70,235 model year (my) 2003 chrysler town & country and dodge grand caravan vehicles equipped with the plg option.dcc has identified a problem in early production my 2003 plg control modules that can prevent the plg door from latching closed in a power open/close cycle.in this condition the plg can rise (not power open) during vehicle operation.dealers will install a revised plg control module to remedy the affected vehicles.see safety recall 05v134 for details.

EA04031

What 2002 Dodge Grand Caravan owners say

Most recent owner complaints, unedited.

Filed Jun 1, 2011 · Brakes, Engine · 77,000 miles · FL

Tl*the contact owns a 2002 dodge caravan. The contact stated the doors could not be opened automatically or manually. The vehicle was taken to a local mechanic who stated that the doors had to be taken apart in order to locate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure and the current miles were 77,000. Updated 07/27/11*lj the consumer stated the radiator cooling fan broke, the steering wheel column came off while driving and was incorrectly fixed at the dealer. The electric tail gate doesn't work. One of the tail lights came off while the vehicle was in motion on the interstate, the headlights had to be replaced the left nd right window regulators broke, the fuel pump broke off and the ABS sensor was faulty and had to be replaced. Updated 08/01/11

Filed Feb 17, 2010 · Body, Locks · 120,000 miles · FL

I own a 2002 dodge grand caravan. The drivers side sliding door will not close. This has been happening for some time but after fooling around with it manually and with remote, I could somehow get the problem fixed. Not this time. I went online and found that many others have same problem. I feel this is a recall issue not just a repair. It is a defect by dodge/chrysler. My car is totally undriveable because the back door will not engage.

Filed Jun 23, 2009 · Locks · 63,000 miles · MO

The power door locks on my 2002 dodge grand caravan have stopped functioning. There were no events leading to this failure, just working one day and not the next. This seems to me to be a safety hazard and I cannot believe that something hasn't been done to correct it. If the vehicle were to catch fire how would anyone be able to get out.

Filed Mar 28, 2009 · Body, Locks · 78,300 miles · NY

2002 dodge grand caravan sliding door locks and can't be opened manually or remotely. Passengers must exit opposite side of car. Started 3 days ago, haven't had time to bring to dealer yet. This complaint is common on site: http://autoforum.classifieds1000.com/dodge-grand_caravan/power_locks_will_not_lock_or_unlock.

Filed Mar 25, 2008 · Electrical, Locks · PA · fire

While driving I smelled smoke. I couldn't see where it was coming from so I continued driving. Then I saw smoke coming out from behind the panel on the passenger side rear sliding door. I then pulled over to see what was going on. I couldn't see a fire from inside and the door didn't feel hot. I walked around to the outside and touched the door, which was hot. I then noticed burn marks through the paint. I went back into the van and pulled part of the panel away and saw flames inside the door. I then took a fire extinguisher and put out the fire. I called 911 and asked for the fire department.

Filed Apr 5, 2007 · Locks · 72,000 miles · NJ

The door latch on the 2002 dodge grand caravan required replacement twice in a 15 month span. Thiswas for the power sliding door. It was replaced on 12/29/2005, and required replacement again on 4/5/07. I have been fortunate the failure has not occurred while the vehicle has been in motion, but am concerned about the frequent failures. The doorwas not subjected to abuse, and has not been modified in any way from factory specs.

Filed Jan 11, 2005 · Locks · 35,000 miles · MI

We own a 2002 dodge caravan with a passenger side power sliding door. In cold temperatures (below 40 degrees) the motor fails to operate the door and the door must be opened and closed manually. Due to its weight and design the door is quite difficult for a school aged child to open. In an attempt to get leverage, our son has had his head between the door and the frame as he attempts to slide the door closed. Thankfully no accidents have yet resulted. However, I do see a potentially hazardous situation should a child's head get caught as they pull the door shut. There is a sensor that prevents the door from closing all the way when the power feature is used to close the door but I don't think it operates when the door must be shut manually.

Filed Jan 8, 2004 · Brakes, Electrical · NY

Where to start, since the dau we bought it in 7/02, we have brought it in 3 times for faulty windshield wiper problems, we lost powering steering (thank god my wife was not driving it with our two small kids), the rear hatch didn't work and it took 3 months for us to finally get it fixed, we have to replace the brake pads at 14,000 miles, and just recently the alternator had to be replaced. Now there is a problem with the brakes they make a horrible sound when pressing on them and is going into the dealer again next week. My wiper refuses to drive the caravan that we bought so it would be easier for her with the kids, but she feels that something else is gonna go wrong. We wrote a letter to chrysler and they responded "we're sorry for the inconvenience". (the date of the first incident listed below may not be exactly when it happened, the paperwork is at home.)

Filed Sep 11, 2003 · Airbags, Locks · NC

Problems with seat tensioner and automatics doors malfunctioning.*mr air bag light remains on, as a result consumer has had the seatbelt tensioner and airbag module replaced. Automatic doors have also malfunctioned and has been reprogramed.

Filed Aug 23, 2003 · Airbags, Locks · NC

I purchased a new 2002 dodge grand caravan on 4/17/02. Since then, this vehicle has been in the shop for multiple problems with the airbag light/seatbelt tensioners and malfunctioning automatic doors. This time the van was in the dealership for the airbag light again. Per the dealership the airbag module was replaced again and tensioner overlay harness completed as per star. The rear automatic door wouldn't open again, had already been reprogrammed and this time the liftgate latch was replaced. This vehicle is a safety hazard!!!!

Questions about the 2002 Dodge Grand Caravan locks

Does the 2002 Dodge Grand Caravan have locks problems?

Owners have filed 13 complaints about the locks of the 2002 Dodge Grand Caravan, 4% of all its complaints.

At what mileage do 2002 Dodge Grand Caravan locks problems start?

The typical (median) mileage in owner complaints is 77,000 miles.

Was there a recall on the 2002 Dodge Grand Caravan locks?

There is no recall for this problem on this model year.

What year does the Dodge Grand Caravan have the most locks problems?

The Dodge Grand Caravan model years with the most locks complaints are 2005 (338 complaints), 2017 (28 complaints) and 1996 (26 complaints).

Other 2002 Dodge Grand Caravan problems

Airbags 59Steering 53Transmission 42Electrical 38Brakes 36Fuel system 21Lights 21Seat belts 21Body 19Engine 19Suspension 16Visibility 10Acceleration 9Tires 5Seats 2Wheels 1

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