I have a 2002 dodge grand caravan with 45000 miles on it and the power steering has to be replaced, I think that is premature & should be consider as a recall.
2002 Dodge Grand Caravan steering complaints
Page 3 of 3: complaints 41 to 53 of 53, newest first, as owners wrote them.
I have had numerous problems with the veh since it was purchased new , may 2002. Veh has a rough idle while stopped in gear, dealer states they are waiting for a computer update. To date still have problem. Problem with starter , same grinds on first start in extreme cold weather. Dealer replaced 2 starters and flywheel. Problem with trans, hard bang felt when slowing up between 8-5 MPH. Said problem is intermittent and dealer has not driven veh long enough to get condition. Dealer has replaced numerous parts of trans, problem still exist. Car has been in several times for power steering leak and vibration. Numerous parts replaced. I have contacted chrysler and spoke with the district manager and advised him of all the complaints with veh and problems that still exist. I told him I did not want the veh . He advised me he would look into my file and call me back.its been two months and I have left him several messages and he still has not returned my calls. His name is [xxx]. Chrysler has left me no choice but to file the lemon law. As of today I am waiting for a hearing date too be set. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Where to start, since the dau we bought it in 7/02, we have brought it in 3 times for faulty windshield wiper problems, we lost powering steering (thank god my wife was not driving it with our two small kids), the rear hatch didn't work and it took 3 months for us to finally get it fixed, we have to replace the brake pads at 14,000 miles, and just recently the alternator had to be replaced. Now there is a problem with the brakes they make a horrible sound when pressing on them and is going into the dealer again next week. My wiper refuses to drive the caravan that we bought so it would be easier for her with the kids, but she feels that something else is gonna go wrong. We wrote a letter to chrysler and they responded "we're sorry for the inconvenience". (the date of the first incident listed below may not be exactly when it happened, the paperwork is at home.)
Steering, hydraulic power assist hose, piping & connections.
The power steering is making a sporadic whining noise only in the first few miles of driving when the vehicle is cold. Trying to work with local dealer to replace the pump, however, since it doesn't happen all the time they can't "fix it if they don't hear it" I didn't consider this a safety concern until recently. It's happening so often now that I fear the power steering will fail.
I am having problem with my 2002 dodge grand caravan steering wheel. The steering wheel has a rubbing noise, binding, vibration, wandering and play in steering. I have taken the van for repair at maroone dodge in pembroke pines, fl. The dealer has told me on seven separate occasions that there is nothing they can do about the problem.
My 2002 grand caravan is constantly having problems with power steering hoses. The last time this occured my wife and childer were in moving traffic when it completely failed. This is the fourth time this problem has occured and the repair men continually state that it is a cold weather problem. Well I live in north dakota...its always cold here..and this last failure occured when it was over 45 degrees. We need to get doge to fix this problem or give people vehicles that do not have this problem or just refund the consumers money. I do not have any faith in this vehicle, and in the winter I do not allow my wife and children to drive in it alone. She is simply not strong enough to drive it without power steering...something need to be done before someone gets killed.
In 2002 I purchased a new dodge grand caravan sport. The vehicle has been in my possession just under a year and has approx. 20,800 miles on it.this vehicle has already had 2 major repairs to systems that affect the safety of the vehicle. *ak 1. Power steering hose recall 2. Transmission pump failure. In addition to these repairs there was also an extended warranty placed on the A/C unit because it is expected to fail, replacement of the stereo and repeated repairs to the front carpet pulling out at the corners. The carpet has been "fixed" however now the emergency brake assembly is protruding on the driver floorboard.
Power steering, defective hose. Have had two power steering hoses replaced within 3 weeks. Dealer has replaced with exact same hose, says that is what chrysler tells them to replace it with. Dealer admits there is about 30 hoses replaced each week in cold weather. Also stated that all that may be needed is a stronger/better hose. No recall has been made. I have three young children that I transport daily. And I am concerned for their welfare. I also travel over 60 miles to work each day on the interstate. If the power steering goes while I am on the interstate it could cause a horrific accident even resulting in death. It shouldn't take that type of situation before a recall is made. If the hose goes again, I will be going through lemon law proceedings.
After making a left or right turn the vehicles steering wheel did not return to center and as a result the vehicle hit a curve. While the driver depressed the gas pedal there was a delay in acceleration. Once gas pedal caught the vehicle jumped forward.
Power steering failed. Heard a whining sound while at a stop light, a short time later I was almost unable to make a turn into a park, because the power steering was gone.
I purchased our 2002 dodge grand caravan on 4-1-2002 and it was in the shop the first time for the power steering cooler and hoses leaking on 4-25-2002. The dealer fixed it and it was leaking again on 4-29-2002, then 4-30-2002, then 5-2-2002. The weather got warmer so it didn't seem to leak. Then it started getting cold again in the fall and it started leaking again. Seems when the temp drops below 21 degrees, it leaks. Chrysler sent a factory engineer to the dealership to investigate why it couldn't be fixed. He stated that chrysler is having extreme difficulty with the power steering coolers and hoses leaking in the northern part of the country (colder climates.) he also stated that it can not be fixed. This is a dangerous problem that needs to be addressed because if I lose control of my vehicle because of loss of fluid in the power steering system, I could end up in on-coming traffic and cause a horrific accident posssibly resulting in death. After months of them trying to fix it, I finally said enough. I called the factory after trying to talk to the general manager of the dealership, who would not cooperate, and ask them to buy it back. I was offered a new one but refused because they said they are having trouble with all of them. And I don't want to move south to solve this problem. I think there needs to be a recall on these vehicles because of the safety issue. Currently, we are in the buy back mode and hope that someone else doesn't end up with this van because the state of wyoming refuses to brand the title with a remark that it has been a lemon buy back. The transmission cooler lines on the radiator also leaked due to cold weather. The tail lights were falling off and a part was missing from assembly at the factory.
On feb 16 my wife lost the power stearing on our 2002 dodge grand carrivan [minni-van] on 17 feb 03 I called the garage that sold us the van and discribed the problem. They { service mang.] told me on the phone that I probley had a broken power stearing hose. I had the van towed to the garage and they made more statements of a large number of these hoses brakeing in the cold weather. It has been extreamly cold in maine the past week or so -20 to -30 degrees. The service manager stated that there was no recall on this. I can not belive that chreysler has not put out a recall on this. Number one this is a sudden loss of power stearing witch could put me in danger of haveing a accident. How about the 97 pound weekln who could not control a mini van with on pwoerstearing!! There is also a danger of fire if the power stearing fluid is in contact with the exhaust. As far as I know the repalcement hose is of the same matareal as the old hose and is just a little longer. Will some one from your office be in contact with me ? I wouls like to know what the great white farther in washington is doing to protect me from the money hungry corps. That pray on my trust. Thank you
VIN decoder
See the problems and recalls for an exact car
Buying a used 2002 Dodge Grand Caravan?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history