Driving on the freeway going 65 MPH the van down shifted to a lower gear with a jolt. Following the owners manual I pulled to the side of the road and put the mini van in park. Restarted the van put it in gear and started to move and heard and felt the transmission grinding. Called a tow truck.
2002 Dodge Grand Caravan transmission complaints
Page 2 of 3: complaints 11 to 40 of 42, newest first, as owners wrote them.
Dt*: the contact stated while driving at highway speed the manual transmission jerked the vehicle as if it were stalling. Afterwards, the check engine light illuminated. The contact pulled over, but the vehicle would not drive any further. It was towed to a dealer. The dealer inspected the vehicle and determined that the manual transmission failed, although regularly serviced, due to an unknown internal problem, not improper maintenance. The manual transmission was replaced. *nm updated 2/28/2006 -
2002 dodge grand caravan with 69,500 miles. Transmission made a jerking and did not want to seem to shift. Took to dodge dealer and they could not duplicate. They allowed service man to drive home and drove approx. 100 miles. They concluded no problem they could find. 3 months later while driving same symptoms and then loud clunk but this time was complete transmission failure. Called dodge 800# to obtain warranty info. Dodge informed me it was in warranty. Called local dealer and set up appointment to fix. They called back and said dodge would not warranty it. I then called dodge 800# back and talk to them. I asked why less than 2hr ago my van had a power train warranty on it and now it does not have a warranty. They informed me the van did not have a warranty and that I had never called them (they record and computer shows if you call, but dodge claims they have no record I called). I informed them I called them less than 2hr before and they replied I was mistaken. My phone records indicate different than theirs. Any way they will not take any responsibility for this transmission that failed. Took to local trans shop and found he had two other caravans with complete transmission failure waiting in line to be fixed. The shop owner said he has fixed many many of these type transmissions. He said in his opinion that these were very poor performing transmissions and that their track record of failures should be looked at.
While driving consumer dodge grand caravan will go into neutral. *ts the consumer stated on one occasion, the vehicle was in drive, but it would not move. The consumer had to move the lever a few times in order for the vehicle to move. The consumer was told the problem she was experiencing could not be duplicated in the 2 weeks the mechanic had the vehicle. The steering wheel pulled to one side and vibrated when slowing down. The rotors needed to be resurfaced. The emission hose and gas cap were replaced. The passenger side door has to be opened and closed several times before staying shut. The oil pan gasket and axle seal were leaking.
Dt: while driving on a highway the back end of the transmission mounting dropped. Causing vehicle to become inoperable. It was the first time this occurred on the vehicle. The consumer was en route to an event when the parking lot attendant thought the transmission was out because the way the car was pulling in a jerking motion. Upon inspection there was no transmission fluid at that time. Later that evening there was a large amount of fluid that turned out to be the transmission fluid. Aaa came and towed vehicle home. The vehicle has not been to a dealership but was later towed vehicle to a service repair shop. No repairs have been made as of yet. No explanation as to why this happened. Consumer contacted customer service at chrysler, who inquired if she needed financial assistance to repair the transmission mount. After doing some research and then being on hold they could not offer any solution for this problem.
Dt:contact states transmission was slipping , the service dealer informed him that the solenoid pump needed to be replaced. Ontact had this component replaced.
As my wife was driving on the interstate at 70 MPH she heard a loud noise then the vehicle came to a stop. Once I arrived at the vehicle, I noticed a trail of oil leading to the vehicle. I looked under to find tho push rod hanging through the oil pan. The vehicle was towed to the shop with the motor replaced. When the test drive was taking place, the mechanic discovered that the computor chip caused the transmission to drop down to low gear in which ran the RPM's into the danger zone which resulted in the engine coming apart. The vehicle had only 59,000 miles on it. I made attempt after attempt to speak with someone at chrysler and could not even get a return call from anyone other than a dealer. I just received a recall notice about a moister leak from the air conditioner which may lead into a short that could cause a fire. I called the number given on the recall and asked if I could speak to someone at chrysler, and was told that they do not have any phone #'s. That's when I decided to contact this department. I truly believe that this issue is certainly a risk and should be investigated, as well as expenses reimburesed by chrysler.
Dt: premature failure of the transmission at 60,458 miles. The transmission failed while moving in reverse in a parking lot. There were no signs of any problems with the vehicle before this happened. The vehicle was in garage and kept in great shape. Service records were kept up to date. Consumer has been in contact with the dealer and the manufacturer, and no one will call the consumer back. Consumer talked to a service representative from chrysler. Consumer was told he could not talk to the manager at chrysler manufacturing company at headquaters. And the service manager will not call back either.
Vehicle will not go into gear smoothly. Prior to this incident consumer was able to make a smooth transitions after a couple of attempts. Vehicle had to be towed dealer, where they discovered the rear brakes rusted .
Power steering pump, rack and pinion seals, transmission soleniod pack. On dec 16, 2003 I took van in for brake problems. The dealer did a recall job on the power steering cooler hose. 1 week later the power steering started growling. I checked fluid and noticed the pump was dry. Apparently the dealer didn't top off the fluid. I filled resevior and drove but it still had a little growl in the power steering. I took the vehicle back into the same dealer on nov 19, 2004 for an oil change and another power steering hose recall and told them the story and to check out pump. They said the pump checked out ok but there was a little noise when making sharp turns but they weren't going to replace the pump. I told them I would bring back in colder weather because it was stiff to steer. I returned on 2/22/2005 because the pump was really growling and it was hard to steer. The dealer checked the pump said it was low but they did notice leaks from the rack n pinion and transmission soleniod pack. I asked them if this was due to the power steering pump and they said no. I explaind I purchsed the vehicle from them exactly 2 years ago and it was less than a year old and only had 20k on it. They said they can't warranty it but would fix it for $1600. I declined at this point.
1. Pop rivets for mounting brackets holding transmission oil cooler broke. . Loose oil cooler rubbed holes in the radiator coils causing leaks of cooling fluid. 3. Removed oil cooler and re-riveted brackets to cooler and replaced damaged radiator. Old radiator is available. Oil cooler revamped on vehicle.
I have a dodge grand caravan 2003. It did ok for about six months after that it has been one problem after another. When I'm waiting to go on a road if I take my foot off brake it starts rolling backward fast. You have to hold the brake while pushing the gas to keep it from rolling back. It's steering has given me trouble, the gas gauge has caused problems, etc.... I have contacted dodge several times, but have gotten no help from them.
Transmission would delay up-shift at approx. 25 and 40 MPH. Acceleration is delayed for several seconds. Neither speed nor rpms will increase by pressing pedal. This creates a hazard while trying to merge in traffic. Vehicle had 42,000 miles. Transmission and torque converter replaced, new solenoid block and input/output sensors.
While driving 55 MPH consumer heard a loud noise coming from the front of the vehicle. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection.
Problems with vehicle's transmission on 1998 grand voyager.*mr the vehicle only had 50045 mile on it whe the transmission failed. The consumer believes she should be clear of any financial responsibility and reimburse 100% since the vehicle failed after only 2 months of ownership.
1998 grand voyager was totaled in an accident. *mr the consumer then purchased a 2002 grand caravan, however at 50,0445 the transmission failed on the vehicle. Even after the consumer received a brand new transmission, the vehicle still not perform correctly, it took the technicians one week to find out from chrysler how to set the computer/ transmission.
Air bag clockspring has been replaced 6 times. *mr there was a leak inside the vehicle on the passenger's side, a broken chain on the driver's slider door, a hesitation upon acceleration and a stalling problem (possible fuel filter problem), and a grinding noise due to the idler pulley being faulty. The consumer request compensation. *sc
At 7,600 miles in november of 2002 the automatic transmission failed. Dealer replaced the transmission with a rebuilt one. Since then the speedometer reads incorrectly. At lower speeds it reads under by 4 to 7 MPH, at higher speeds -- 60 MPH it reads 15 - 20 MPH under. I discovered this when on a road trip I was stopped for going 85 when I thought I was going 68 in a 70mph zone. I thought the police officer was crazy -- even protested and had him verify the callibration of his radar. His reading was confirmed when I passed a roadside speed indicator, and was stopped again. Speedometer was reprogrammed at a dealer in michigan after which it read 4 MPH under for the most part. Had it looked at by dealer in florida again in april 2004, they replaced a sensor. Since, it again reads 4 to 10 miles under at lower speeds -- e.g. When I think I'm going 35, I'm really going 42 or 43, at 65 MPH actual speed is 76mph. Dealer says its "the way you're driving" -- a poor excuse for shifting the blame and not making the repair correctly the first time when the transmission was replaced. This is a real hazard and safety issue not just for myself but for other family members who drive the van and people on the road.
Pulled vehicle into parking spot, tried shifting into reverse and although heard a clunk, vehicle not in gear. Could not get it to go into a forward or reverse gear. Marketplace dodge dealer in rochester, ny states a thrust bearing in transmission shattered tearing through gears. Cost $2,790 to repair, mileage 41,000, 2002 dodge caravan.
My dodge caravan worked well until I received recall notice to replace power steering hoses. When that repair was complete, the throttle control sensor would not work properly. As soon as the car was returned from that repair, the fuel guage malfunctioned, and shortly thereafter the transmission broke (at 46000 miles). Either a very bad vehicle or dealership is causing damage during repair work.
When the brakes are applied there was a noise coming throughout the driver and passenger sides. Dealership inspected several times, replaced disc, pads, and sensors, at least three times. However, the problem still recurred. Also, automatic transmission problem.
While driving vans transmission will jump into neutral.
On 6/11/03 vehicle was making power steering noises & auto dr locks wouldn't lock at 15 MPH. Replaced power hose, hose clamp & oil trans. Informed I needed new brakes (22, 153 miles & didn't req that they do this when I arrived at shop). 7/2/03 took van in 'cause left rear (driver side) speaker caught on fire while at a gas pump. While at gas pump w/2 of our 4 kids in the car. Brakes that were just replaced prev month were squeaking as well as the steering again. (dealer-brakes squeak 'cause they are metal & there is air in the steering line). 9/23/03 van battery blew up when started. Replaced battery. 12/3/03 steering making noise during turns. Replaced both sway bars links. 12/29/03 steering is very tight & shuddering again & auto lock button on key chain won't work. Ordered new power steering rack & resevoir. Then on 1/6/04 tach spiked at 4k, vehicle lost power & engine light came on while on expressway w/my baby in the car. Determination was the transmission solenoid assy failure & replaced the same. This cost me $107 (would have cost more if I wasn't given an extended warranty for fire I had). 1/19/04 van was giving a burn smell from under the hood along with smoke. They found A/C compressor clutch shorting in coil. A/c compressor replaced & recharged. 2/5/04 vehicle taken for the last time for loud popping sound under the dr's ft area when turning left. All suspension parts tightened. Next visit is req'd by the fl lemon law to give them 1 more chance before paperwork can be filed. Done on 3/8/04 for steering noise when stopped & just turning wheel. Replaced pt that was replaced before: power steering pump resevoir. Paperwork filed for florida lemon law on 4/5/04,unsave vehicle & fear for safety of family.
Transmission diferential broke if broke during driving may have caused vehicle to lock up and cause accident.
Our 2002 dodge caravan with 23000 miles does not move when shifted into reverse. The transmission slips and grabs. We have taken it back to the dealership 2 times for the same problem and they can not duplicate the problem therefore they have done nothing to correct this problem.
The vehicle has been dropping out of gear from drive to neutral intermittantly since I bought it. This happens during driving and turning, but it is intermittant so chrysler and dodge service have not been able to duplicate, therefore will not fix the problem. The first times I called my own dealership in daphne, I was told they don't have a transmission person & to take it to mobile or pensacola to be repaired. I took it to mobile finally in jan. '03, but they could not duplicate problem. They kept the vehicle for 2 weeks & left me with nothing to drive. They would not even give me a loaner. Next I approached my own dealership in daphne again & requested a meeting with the district manager. They insisted on checking it themselves before they would talk to the district manager, even though they didn't have a transmission person. They checked it and found nothing again, and faxed the information to star center. I still have not had the problem fixed nor heard a word from the district manager. All the service manager does it argue and smile with my complaints. Both service managers from mobiel and daphne state that chrysler will not replace and cannot repair the transmission.
I have had numerous problems with the veh since it was purchased new , may 2002. Veh has a rough idle while stopped in gear, dealer states they are waiting for a computer update. To date still have problem. Problem with starter , same grinds on first start in extreme cold weather. Dealer replaced 2 starters and flywheel. Problem with trans, hard bang felt when slowing up between 8-5 MPH. Said problem is intermittent and dealer has not driven veh long enough to get condition. Dealer has replaced numerous parts of trans, problem still exist. Car has been in several times for power steering leak and vibration. Numerous parts replaced. I have contacted chrysler and spoke with the district manager and advised him of all the complaints with veh and problems that still exist. I told him I did not want the veh . He advised me he would look into my file and call me back.its been two months and I have left him several messages and he still has not returned my calls. His name is [xxx]. Chrysler has left me no choice but to file the lemon law. As of today I am waiting for a hearing date too be set. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
5-8-02 wiring harness falls into serpentine belt. Harness not replaced, repaired also replaced cam sensor. I was told the belt wasn't put in properly at the at the dodge plant. Van has intermittent power surges. Dealer cant find anything. Dodge gave me an extended warranty because of this problem. I think they knew something.-27-03 replaced transmission solenoid pack. *ak 2-25-03 van making humming noise, could not find problem 8-22-03 air bag light is on.replaced passanger side airbag. 8-22-03 speedometor out of calibration, instrments flipped around backwards 9-30-03 left front stabolizer bar making noise. Repared 9-30-03 car shaking during a turn, repaired 9-29-03 power surge again, can't find the problem 10-22-03 air bag light on again, replaced clock spring. I'm consulting an attorney, I feel this van is not safe. I want dodge to replace the vehicle, it's a lemon and a danger on the road! Who's to say if the air bag won't go off as I'm driving...or maybe not, when I need it. This vehicle clearly has an electrical problem that will never be found. Voss dodge has been very understanding about this problem. Unfortunately they can't figure it out either.
While driving in cruise control mode at 55 MPH automatic transmission disengaged and went into neutral mode. Dealership indicated that transmission went into sleep mode, but they were unable to correct the problem because they couldn't duplicate it.
In 2002 I purchased a new dodge grand caravan sport. The vehicle has been in my possession just under a year and has approx. 20,800 miles on it.this vehicle has already had 2 major repairs to systems that affect the safety of the vehicle. *ak 1. Power steering hose recall 2. Transmission pump failure. In addition to these repairs there was also an extended warranty placed on the A/C unit because it is expected to fail, replacement of the stereo and repeated repairs to the front carpet pulling out at the corners. The carpet has been "fixed" however now the emergency brake assembly is protruding on the driver floorboard.
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