Just above both sliding doors (left and right side) on the drip rail there is aproximately a 3 inch crack in the seam of the sheet metal in a total of 4 spots.the dealer states I will have to wait until 11/03/2003 for them to have their body shop which is not on site have a look at it. I have made known my concerns with dodge corp whose number was supplied by the dealer and spoke to teresa whom said all I have was warranty, well my concern is the srtucture of the roof one, two is the water entering the inner sheet metal parts of the vehicle after all as they stated after the 7 years they are done with the warranty. It would seem to me that they know there is a problem and as a customer who stills owns a 1994 grand caravan with 155,000 miles on it I wish to keep my new vehicle. I am not asking for a new roof as was asked by the dealer just a little assurance that if in 7 years and 3 months ect. If the vehicle rots from this factory defect why should I be liable for the repair if it is a factory defect. As I also said what about the structure and safety from this problem there has to be a reason why the seam is opening up.
2003 Dodge Grand Caravan body complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Roof seams above left and right sliding doors cracked at all stress points, a total of 4 areas at least 3 inches each crack.
On a 2003, grand, caravan just above both sliding doors on the drip rail sheet metal was raised ,and the chalking was cracked which permitted water to enter the interior sheet metal. This caused corrosion. Dodge corporation stated they would only chalk it again, and would give no further warranty for corrosion other then what was offered. These were obvious stress points. Also, right side door did not automatically close all the time. It cycled 3/4 of the way and opened again. Driver's door if closed after using the automatic lock button would unlock when closed.
Crack in seam seal on all four doors of 2003 dodge grand caravan. Vehicle less than one month old. Each crack is about two inches long and an eighth inch wide. Water path to internal frame.
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