2004 Dodge Grand Caravan steering complaints

Filed Dec 16, 2004 · Steering · 15,000 miles · NC

After approx. 15,000 miles the front suspension and steering felt very loose. I took it to the dealer and was told the front rack and pinion steering system was "worn out" it was fixed under warranty. I was told by the dealer that chrysler had purchased these parts from 2 sources and one of the suppliers parts were wearing out rapidly. The steering system was replaced. After 3 months and 6,000 miles later the steering system was again worn out and had to be replaced a second time. This is ridiculous for a vehicle that cost over $30,000.

Filed Oct 4, 2004 · Steering · 23,000 miles · IN

Consumer stated that the manufacturer was notified as to why consumer never received a recall notice. Vehicle was valid as being a part of the recall. Manufacturer had no explanation as to why consumer's vehicle was not registered with the manufacturer to be included with the current recall.

Filed Aug 26, 2004 · Steering · 60 miles · MD

The day after I bought my 2004 dodge grand caravan/se it started making funny noises and the steering felt funny. I took it to the dealer and they replaced the rack and pinion system. Since then the vehicle continues to pull to the right and the front tires are wearing fast. I took it back and they did a front end alignment. It is still pulling and I took it somewhere else and they checked the alignment and said it was off. I took it back to the dealer and told them and they said it was not and they did nothing. Meanwhile my front tires continue to wear fast. I have a warranty on the tires but goodyear says it is a factory/dealer problem causing it. (ignore equipment section on this complaint, it was done in error and I can't get rid of it).