In the most serious of many no-start incidents, our van failed to start in 107 degree temperatures with our three small children in the car. We were stranded at a remote rest area, with nowhere to take refuge from the dangerous heat. After 18 attempts the engine finally started and we completed our trip to reno nevada, driving in remote areas amid deadly heat fearing our van would fail to restart if stopped. In the prior week while in fl, the van had a new battery installed at our gator chrysler, in a repair advised to solve no start incidents we had in fl. The van also underwent an inspection, with no problems reported to us. We scheduled a panicked dealer service visit while still in route, at a reno dodge on july 1st 2013. The dealership technicians retained the van to diagnose the no-start for 2 full days. They noted no malfunction and could not reproduce the problem. The van has since developed intermittent failures of several electronic systems, including stalling when placed in reverse, failing to shift into 2nd gear after sitting overnight, no power to the instrument cluster or no power to the console controls. The van at the time of purchase in december of 2011 had previously been "repaired" in the recall for its win module. Additionally a PCM reflash 68050411af had been performed. Our van continues to have no-start incidents and transmission fails to shift into 2nd gear, no fixes. Both reno area chrysler dealerships have looked at our van and noted no failures. Despite being "repaired" under recall the ignition module continues to malfunction. With a fob inserted the module shows excess sloppiness in the clockwise direction. The key fob has been stuck in the ignition on several occasions, and the engine has continued running after removal of the key. These malfunctions have potential to become dangerous in certain situations.
2010 Dodge Grand Caravan electrical complaints
Page 17 of 19: complaints 461 to 490 of 550, newest first, as owners wrote them.
Tl* the contact owns a 2010 dodge grand caravan. The contact stated that while driving at approximately 30 MPH, the vehicle stalled without warning. The failure recurred multiple times. The vehicle was taken to a dealer where the technician informed that the vehicle was functioning as designed. The manufacturer was notified of the failure and stated that the VIN was not included in the federal safety agency campaign number: 14v373000 (electrical system). The failure mileage was 45,000.
Tl* the contact owns a 2010 dodge grand caravan. The contact received a notification for the federal safety agency campaign id number: 14v234000 (electrical system). However, the parts needed for the repairs were unavailable. The manufacturer not made aware of the issue. The contact had not experienced a failure.
My van occasionally will not start. I replaced the battery and soon after began having problems with the van failing to start. Then I noticed that the passenger airbag dashboard cover was open. Also, the passenger rear sliding door does not latch properly. I have tried using both the remote key lock and manually pressing the button to close the door. It takes several attempts to get it to close and lock.
Tl* the contact owns a 2010 dodge grand caravan. The contact stated that while driving 35 MPH, the engine stalled without warning. Also, the vehicle would shut off when the key was inadvertently touched within the ignition switch. The vehicle was taken to an independent mechanic. The technician diagnosed that the ignition switch failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 183,589.
Tl* the contact owns a 2010 dodge grand caravan. The contact stated that when starting the vehicle, the key failed to release and fractured while in the ignition switch. The dealer was unable to diagnose the failure. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 38,000.
I was pulling out of a side street onto a main road when the engine shut off. This was the second time within the past month that this happened. About a week after I had the second ignition failure I received a recall notice (l25) from chrysler telling me that they had a problem with their frequency operated button ignition key (fobik) that causes the engine to shut down while driving. When I called the chrysler group recall assistance center (1‑800‑853‑1403) they told me that the parts to fix the problem were not available and, even though the vehicle had shut down twice, they didn't care and wouldn't provide a loaner/rental vehicle until the repair was made. This is a similar situation that gm dealt with recently and did provide temporary replacement vehicles.
Tl* the contact owns a 2010 dodge grand caravan. The contact stated that when the key was turned to the off position, the engine remained activated. The contact stated that in order for the engine to shut off, the battery needed to be disconnected. The vehicle was taken to a dealer for diagnosis. The mechanic stated that the ignition module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 118,933. Updated 11/21/14*cn the vehicle was repaired by the dealer. Updated 01/08/15
The ignition key was displaced from the run to the accessory position while driving, causing the engine to shut off. I called dodge and they stated this car was already recalled for this problem in 2011 and according to them was fixed at that time. I bought the car in 2012 used and this problem reappeared.
Tl* the contact owns a 2010 dodge grand caravan. The contact stated that while driving 5 MPH, the driver side passenger door switch caught on fire. The vehicle was merged to side of road. The fire department was contacted and they extinguished the fire. The dealer was made aware of the problem. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure. The approximate failure mileage was 64, 0000.
Tl* the contact owns a 2010 dodge grand caravan. The contact stated that the vehicle stalled without warning on multiple occasions. While driving 40 MPH, the contact touched the ignition and the vehicle stalled. The vehicle was able to be restarted. In addition, the instrument panel warning indicators and gauges failed at random. While driving at night, the headlights flickered and failed to illuminate occasionally. An independent mechanic inspected the vehicle and stated that the tipm needed to be replaced. The failure mileage was 77,431.
After put the gearshift on park position, and turn off the engine, the key fob will stuck on acc position and can not come out. Need to restart the engine and switch the gearshift to other positions and push back to park position one or more times, then it may come out. The key stuck issue happened about 3 out of 10 from a month ago.
The key fob will not come out of the ignition. It stays in the accessory point. If you move the car forward and then backward, then place the shifter in park, some times the key fob will come out of the ignition.
Tl* the contact owns a 2010 dodge caravan. While driving 68 MPH, the vehicle stalled and all of the warning indicators illuminated intermittently. The vehicle operated normally once it was restarted. The failure occurred eighteen times. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 65,000.
I was driving home from work at 10pm on the freeway and my headlights went off then they flashed 3 times tried using my brights and all my lights shut off.the only lights that got me home safe was my park lights.I changed my bulbs still not the problem.
Window vent and lock switch started smoking and start a fire on driver side door door panel is also melted dodge refusing to fix under the recall for the vent switch.
Tl* the contact owns a 2010 dodge grand caravan. The contact stated that the vehicle stalled on several occasions and the traction control warning indicator illuminated. The vehicle was taken to an authorized dealer and an independent mechanic, but the failure could not be duplicated. The manufacturer was notified of the failure and stated that the vehicle was not included in the federal safety agency campaign number: 11v139000 (electrical system). The approximate failure mileage was 74,000.
Tl* the contact owns a 2010 dodge caravan. The contact stated that while in park, the vehicle failed to turn off with the key in the ignition. The vehicle was included in recall the federal safety agency campaign number: 11v139000 (electrical system). The vehicle was taken to a dealer where they performed the recall repairs but the failure recurred. The manufacturer was made aware of the failure. The failure and current mileage was 62,000.
While driving the ignition switch turned off and resulted in a loss of power steering and brakes. Vehicle was in heavy traffic and almost caused a multiple car pileup. This has been happening for months. Dodge charged me $89 to diagnose and the result was the dealer told me to get an oil change and my radiator cap might be leaking. I contacted dodge corporate escalating to a manager with no results. My wife and kids could have been killed. I was forced to trade to vehicle which costs me lots of money loss. Dodge did not care and either did the dealer. There are no other keys on the key ring to interfere.
After placing shifting lever in park, stepping on the emergency brake I tried to remove ignition key and it would not come out. I doubled check to make sure I was placing in the off position. Placed shifter lever in various positions and then back into park and the key still would not come out. Sat there for about 5-10 minutes and then the key finally came out. Took to dealership and they could not duplicate issue but dealership lubricated the ignition cylinder and it seemed to help. Then it happened again about 6 months later and I again took to the same dodge dealer (rockwall dodge in rockwall tx 75189). They removed the ignition key and removed a spring or replaced a spring and stated this should fix it. However, over the last several months it is doing the same thing...ignition switch stuck. I am afraid someday I will not be able to turn engine off or get key out. Have others had this problem?
We bought our 2010 dodge grand caravan new in april of 2010. Shortly after we bought it, I drove over a speed bump and the van engine shut off. This turned off the radio, power steering...everything electrical. I wrote it off to going over a speed bump too quickly. A few weeks later, the van shut down as I was driving about 40 MPH down the road. I took it to the dealer and they said my key chain was too heavy. This made sense, so I removed keys. The problem still continued. To date, the van has shut down over 30 times and has been involved in one accident due to this issue. It has shut down while turning left into traffic, driving 60 MPH down the expressway in the rain, driving slowly in a subdivision. There is no rhyme or reason as to when or why it shuts down. This is an unpredictable problem. Countless sensors have been replaced. Chrysler has sent the van to three different dealers to fix the problem. When the van shuts down, the engine turns off, the radio, heat/AC, power steering...everything shuts off. If I put the van in neutral and turn the key, the van will typically turn back on. On three occasions the van did not turn back on so I had to manipulate the van over to the side of the road (which is very difficult without power steering), put it in park, then restart it. Dodge is well aware of this problem, but they refuse to take the van back. They have attempted to fix the problem over a dozen times, with no luck. They told me that if I trade the van in, they will "fix it" and resell it. However they can not fix it for me, so how will they fix it for someone else? I am scared that my son who is 15 now learning to drive and he is learning on this van. Please take these vans off the road!!!
Tl* the contact owns a 2010 dodge grand caravan. The contact stated that he removed the key from the ignition but the engine continued running. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 34,500. Updated 6/27/14
2010 dodge grand caravan did not start. This has been an intermittent problem. It has been happening for approximately 1 year. Turn the key and all of the accessories work but starter clicks but will not turn the motor over. Took vehicle to the dealer on 4/30/2014 and was told the starter was bad and was replaced. Drove the vehicle to school that day to pick up child and vehicle did not start. After several tries it started. Drove to work later in the day, shut the vehicle down and tried to restart it and it would not start. Battery has been tested and is good. All signs point to a faulty win. After reading recalls about win wireless interface node modules, I, like several other people, have found that my vehicle does not fall under this recall, missing it by 3 months. Vehicle has been brought back to the dealer to try to get the vehicle to duplicate the problem. Contacted chrysler/dodge's 1 800 number and was told the complaint was going to be escalated to the next level because I have called them before about this issue. I now fear that it will shut down when I'm traveling or will not start when I need it to and be left stranded.
Must turn ignition/module 3-5 times before contact is made to start vehicle. Problem is persistent, on rare occasion it will start on first attempt.
Vehicle intermittently shuts off while driving resulting in the loss of hydraulic systems (power steering, brakes, etc.) once restarted the vehicle will perform within normal specifications. No code is generated by the on-board computer regarding the malfunction.
The van will turn off riding down the road. I has reported this several times to the dealership and to the federal safety agency. Does my wife have to crash to get some ones help? The dealership said to just wiggle the key when the car shuts off. This has been happening since I bought the van.
Tl* the contact owns a 2010 dodge grand caravan. The contact was included in the federal safety agency campaign id number:11v139000 (electrical system) and the recall repair was performed; however, the failure recurred multiple times. The vehicle stalled without warning on multiple occasions. The ignition was touched while driving and the vehicle stalled without warning twice. The instrument panel warning lights and gauges randomly short circuit without warning. The contact was able to be restart the vehicle on multiple occasions after the second attempt in park. The vehicle was not taken to an authorized dealer for inspection. The vehicle was not repaired. The manufacturer was notified of the failure on multiple occasions and did not provide a remedy. The approximate failure mileage was 84000. Updated 05/12/14 ma updated 7/29/17
Bought vehicle used from a dodge dealership in 2012, after several months engine shut off while driving on highway and then spontaneously restarted. This happened maybe once a month but then became more frequent until it is now almost a daily occurrence. When this occurs sometimes car will restart if you slightly turn the key towards start quick enough, otherwise you have to shift into neutral to have some control and then turn the key to restart (not fun or safe in traffic at highway speeds). This can happen while sitting in the driveway before moving or at any speed, bumpy roads especially bad. Once we realized what the problem was with the ignition switch/key I did some research and found the recall 11v‑139 and determined that our van was built during the recall manufacture dates. Called dodge 3 times, first two calls was told recall did not exist. On the 3rd call was told it did exist but my VIN was not included in recall. I asked to at least have the ignition scanned with the witech scan tool (as described in the instructions in the l25 recall notice sent to dealers) dealer to determine if it was a marquardt, siemens or continental win module. I was told I could do this at my expense but even if the results showed it was a recalled ignition it would not be covered since my VIN was not in the recall. This situation is extremely dangerous and if it has not caused any deaths yet as with the current gm ignition problem it will. Something needs to be done. P.s. Vehicle also has the transmission bearing noise problem and the leaky/noisy power steering problems that dodge has described in service bulletins but has also not recalled.
Car would not start at grocery store, had towed and was told ignition module bad. Parts ordered saturday afternoon and called back on monday and told price would be double estimate. Auto body shop contacted dealer and was told know problem with the wind module/ignition and no longer made that lower price part. Now have to buy another module and 2 new remotes since old ones will no longer work with this module. Contacted chrysler/dodge and they said yes there were recalls on this item but not listed on my car/VIN #. Asked why not and said had not reached my car, said need to file so it would help to include more cars. Now I have to put out over 700 to repair this know problem. Please help to get this fixed.
2010 dodge grand caravan. Consumer writes in regards to vehicle ignition key problems. *smd the consumer stated after a repair was made on the vehicle, the keys were extreme;y snug and it was difficult to turn the ignition to the on position. In late december, the first key would not start the vehicle, but would un-lock it. On january 7, 2014, the second key failed in the same way. Again, the consumer had to pay hundreds of dollars to get a new key, as well as the first key, since it was defective and kept opening the rear door on its own.
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