2011 dodge grand caravan. Consumer writes in regards to vehicle automatic sliding door issues. *smd the consumer stated the automatic doors would continually close after partially opening. The door would just randomly close, causing injuries to the passengers. The dealer was unable to duplicate the issue.
2011 Dodge Grand Caravan body complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
Continued issues regarding vehicle performance including front tires, transmission, window switch, sliding pass. Doors. Financed a 2011 dodge grand caravan on jan 25 2013, VIN # [xxx]. Upon delivery I had issues with car and returned to dealership the nex day. Issues included hard shifting, car veering off the road and some noises and no manuals or paperwork for warranty. Numerous repairs were made on car throughout past 6 months some of which made on car, some of which caused other issues to come up with repairs including failure to properly repair the car, brake issues, alignment and steering wheel, front tires, sliding door scraping, transmission issues and more. Numerous unsuccessful repairs and other problems not addressed or unwilling. Front tires/ rear never matched and were suppose to be replace per sales and never happen causing treads to show and still does, transmission jerks and hesitates, doors rip paint off side of car and scrape. Other issues include passenger door window switch and pickup. ** 2 chrysler cases created against dealer to fix issues. Case # [xxx] case # [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While opening the back door of the minivan, I noticed a hissing sound coming from the side of the vehicle. My wife and son both noticed it a few minutes prior to me opening the door. About 15 seconds after I had opened it, I heard a loud bang and the entire gas strut exploded at the base and sent broken pieces flying about 15 ft into the driveway. I was holding the door at the time and the full weight obviously was then upon me. Upon researching this a bit I noticed that several major car manufacturers had issued recalls but apparently dodge has not yet. Well I'm reporting that our 2011 dodge grand caravan has the same issue and has the stabilus gas struts. I honestly hope no one gets injured and thankful that we were lucky in this instance. Had it been my wife not holding the door and my son standing right there, things could have gone down quite differently.
On april 10, 13 we came home from the grocery store. I got out of the van and went around to the left side to unbuckle my 3yr old son. I then went back to the back of the van to get the grocery's out. I heard the side door closing. Then a yell. When my son got out of the van he pushed the button like he has many of times. He must of noticed something in the van he forgot and went to grab it. The door shut completely on his right hand. He broke the bones in his hand and now is in a cast. The big seller point from the car dealers were about the sensor and see this and see how it stops. Well it did not and my 3yr old now has a broken hand.
1). Noticed that the area around the rear left side of the vehicle (interior) gets hot. It is not the speaker as the speaker is working properly and the area gets hot even when not using the radio. My concern is that is the side where the gas pump is and hoping this doesn't cause a fire or explosion. Our 22 month old baby sits on that side of the van. 2) noticed that there are scratches above the rear wheel hub on both sides of the van, from both sliding doors. 3) there is a hard shutter from the automatic transmission going from 1st to 2nd gear, whenever the speed hits 10mph. The shutter causes the vehicle to have a clunking motion. 4) whenever I start the vehicle, the rpms will shoot up and down after 2 minutes, before getting to normal idle.
The sliding doors do not have an automatic stop; when the kids get in and out and the door close button is pushed, the door keeps going; even with children in/out the door, items laying between the door... I even had my hand in the door for testing and the door will not stop; it will keep moving forward to close. What a safety issue especially for a mini van that is designed for kids in and out.
The van was parked and I had the passenger rear side door open. I used the push button feature to close the door and realized I had forgot something on the floor. I reached in and grabbed it and the door hit my arm and instead of stopping and opening again it continued to close and my arm was caught in the door. The door didn't stop closing until I reached out with my left hand and grabbed the handle and pulled it off of my arm. My arm was bruised and has been sore since it happened. This is not the first time the door hasn't responded and re-opened when something was in the way. This is the first time anyone was injured.
We purchased a white 2011 dodge grand caravan 4/30/11, it now has 24,000 miles. We have noticed that both sliding side doors have caused like evenly placed black marks on the rear wheel wells when the doors have been in the open position. Both door interiors have marks where the doors have made contact with the body making the fore mentioned marks. We have made computer inquiry searching for "anyone with a dodge grand caravan having issues with the sliding doors rubbing?" and have had hits on this issue.
We purchased a white 2011 dodge grand caravan 4/30/11, it now has 24,000 miles. We have noticed that both sliding side doors have caused like evenly placed black marks on the rear wheel wells when the doors have been in the open position. Both door interiors have marks where the doors have made contact with the body making the fore mentioned marks. We have made computer inquiry searching for "anyone with a dodge grand caravan having issues with the sliding doors rubbing?" and have had hits on this issue.
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