My family and I were involved in a side impact collision after sliding on black ice on a highway. We were traveling at approximately 60-65 MPH and slid into the guard rail, impacting the passenger front quarter panel, and bounced off. The passenger front tire came off of the rim forcing us into the guard rail a second time impacting the rear passenger quarter panel of the vehicle. We ricocheted off, crossed traffic and came to rest in the passing lane berm of the road near the median. We did not roll over, but because of the force of impact, shouldn't the air bags have deployed? Some of the passengers suffered whiplash and broken noses.
2012 Dodge Grand Caravan airbags complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
I send my vehicle to freehold dodge dealer after many days the dealer didn't do anything because my vehicle under warranty and the corporate doesn't pay well to the dealer I don't know where I can file complain
Tl* the contact owns a 2012 dodge grand caravan. The contact stated that the air bag warning light illuminated. The vehicle was taken to stokes automotive located at 86 peach tower rd, clanton, al 35045 (205) 351-4382 to be serviced under the federal safety agency campaign number: 17v376000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the air bag warning light remained illuminated after the recall repair. The contact spoke to a the service manger whom informed him that the air bag warning light failure was not a part of the recall. The failure was not diagnosed or repaired. The manufacturer not notified of the failure. The failure mileage was unknown. ...updated 10/23/17 *bf updated 10/27/17
Tl* the contact owns a 2012 dodge grand caravan. The contact stated that the air bag warning indicator illuminated. The contact stated that the horn and other unknown functions of the steering column failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 34,115.
Tl* the contact owns a 2012 dodge grand caravan. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Ma 10/16/15 the consumer stated the air baf was replaced. Updated 12/09/15.
Tl* the contact owns a 2012 dodge grand caravan. After the vehicle was started, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000. Ma 10/22/2015
Tl* the contact owns a 2012 dodge grand caravan. While driving approximately 30 MPH, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. In addition, the contact received notification of the federal safety agency campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 80,000. Ma 9/25
This morning the first thing I noticed was that the cruise control would not work. This afternoon, I went to a local hardware store, purchased some items then went to my van. When opening the driver door, the driver side air bag deployed from the steering wheel. There is no sign of any damage to the outside of the car. I did notice that when I started the van the windshield wipers began but I could not stop them. When the wrecker came and the car was started, the wipers did not come on by them selves again glad that this did not happen when the car was moving..
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