Gap between doors larger than they should be. The dealer would not exchange the vehicle and attempted to adjust the rt and lt front driver and side doors. Gap still a bit larger than other vehicle on the lot return multiple times to try and get this fixed or vehicle replaced miles 934, 1285 and 1457
2012 Dodge Grand Caravan body complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
I have continuous problems out of this vehicle, sensors, and the vehicle down shifts regular on a strait way, and up slight hills, loses speed ,extreme loss of fuel mileage
Tl* the contact owns a 2012 dodge grand caravan. While driving 40 MPH, the driver's side door caught fire. The contact smelled smoke coming from the driver's side door. The fire department extinguished the fire. A fire report was not filed and there were no injuries. The manufacturer was not made aware of the issue. The failure mileage was 82,000.
Tl* the contact owns a 2012 dodge grand caravan. While driving the vehicle, the door panel started melting and smoke filled the vehicle. The vehicle was pulled over, turned off, and the fuse was disconnected. The smoke dissipated and there were no flames. The contact researched that the vehicle was included in the federal safety agency campaign number: 14v234000 (electrical system). The vehicle was taken to the dealer where it was diagnosed that the interior of the driver door was severely damaged and needed to be replaced. The manufacturer was notified of the failure. There were no injuries that required medical attention. The failure mileage was 110,000.
Tl* the contact owns a 2012 dodge grand caravan. The contact stated that the rear sliding doors closed independently and struck a passenger. The contact was concerned that a passenger might sustain injuries due to the failure. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 59,000. Updated 3/13/15*cn the consumer stated the lift gate came down while she was standing under it. Updated 03/26/15
It shakes rattles , rides like freight truck not smooth riding at all air comes around all doors dust also , doors rattle like they were not shut properly the van whistles at various times sounds like coming from motor or front of van under hood somewhere middle seats do not fold down into the compartment as shows to be stow a way seats it real shakes bounces like no shocks on it not smooth riding like the demo vans I test drove and is really load on inside from out side van from other noises and wind I have had it into the dealer 2 times for this I had less than 10,000 miles first time and it rode as if the van was 200,000 miles and over 10 years old they stated they fixed it but it was not. It has been this way since the day we bought it dealer says it gets better after 2 or 3 thousand miles or first oil change but it has not now it has the whistle thing going on bought the van may 22 2012 paid almost $30,000. For it expect for this kind of money it would ride smoother like the demos I test drove I am very disappointed in it . A friend asked about buying a new one like mine (she has handicap child) I told her to buy kia instead it would ride better . It would be better if dealership had not lied also they were suppose to refund the $900. Excise tax if I bought it that day and still had to wait over a week for the delivery to dealer before I got my van.
Passenger side sliding door rattles as if open dealer replace door panel did not fix said left side taillight was cause replace it did not fix said manufacturer left brake clips off brake pads replace still rattles told know its my imagination also transmission problems mash gas easy to maintain speed have to keep mashing almost to floor before any thing happens then it drops down into passing gear almost making you rear end vehicle ahead of you sometimes on take off will start going then hesitate causing a possible crash situation dealer said transmission needed computer update this made it worst put two more update still not shifting right have made manufacturer aware have open star case with them still can not get problems resolve have parked van at 15685 miles I feel that its unsafe for my wife an grand kids to be in ! I have several mech drive it they say something wrong also.
Tl* the contact owns a 2012 dodge grand caravan. The contact stated that the rear liftgate independently released open numerous times. The failure occurred while the vehicle was stationary. The vehicle was taken to an authorized dealer three times where the computerized system was updated. The manufacturer was notified of the defect. The approximate failure mileage was 14,000.
Driver and passenger doors misaligned to the point that the gaps outward made the door appear ajar, water enters excessively around frame, however does not enter inside the van. The first attempt on 7/5/2012 by the dealer was to adjust the strike plate which caused the bottom of the doors to be excessively inward. I have been scheduled to have all 4 doors realigned next week. What is my recourse if this problem is not fixed properly ? Purchase date 6/15/2012 currently has 935 miles. Dealer states it is a manufacture defect and that they assure me the vehicle was not damaged during transport.
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