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2013 Dodge Grand Caravan airbags complaints

Page 2 of 2: complaints 11 to 35 of 35, newest first, as owners wrote them.

See the summary of 2013 Dodge Grand Caravan airbags problems: which part fails, at what mileage and related recalls.

Filed Oct 28, 2020 · Airbags, Electrical · 200,000 miles · MN

Airbags lights keep going on and off. The vehicle stalled out during moving and the steering locked up.

Filed Aug 17, 2020 · Airbags · 71,000 miles · MN

The following has happened to my car. The ahr headrest went off, and I wasn't in an accident. However, dodge chrysler is not wanting to issue a recall since a person is not at risk for injury. However, cost to fix this headrest runs in the $500-$900 category. And it's a known issue. So why isn't dodge chrysler acknowledging it? The 'active head restraint' (ahr) headrests found in certain chrysler vehicles and manufactured by grammer ag suffer from a defect. The 65-page lawsuit out of florida alleges that although fca us and grammer ag's active head restraint is meant to spring forward in the event of a rear-end collision to catch a vehicle occupant's head to prevent whiplash, the feature can 'deploy without warning or external force from a collision, and forcefully strike the back' of a driver or passenger's head. Describing the apparent defect as common and uniform, the case claims the force of the impact to the back of a vehicle occupant's head and neck can cause serious injury and creates an additional accident risk should the defect manifest suddenly while a vehicle is in operation. According to the lawsuit, the cause of the defect is the failure of a 'cheap plastic component' inside the defendants' ahr. Specifically, the feature contains a plastic bracket that acts as the triggering mechanism and holds the feature's spring-loaded release in place until a sensor signals that the vehicle has been hit in its rear, the case explains. As a 'cost-saving measure,' the plaintiffs say, chrysler and grammer ag designed the ahr bracket with 'an inferior and inexpensive form of plastic' that can crack and break down prematurely due to the 75 pounds of constant pressure applied by the ahr's springs onto the bracket.

Filed Jul 1, 2020 · Airbags · 98,000 miles · AZ

The safety headrest deployed in our 2013 grand caravan. The vehicle was not in use, stationary and parked in driveway, nor was it hit by another vehicle. In looking at the history of this make and model, it appears that this is a known issue with this vehicle. Such occurrences are dangerous and not sure why a recall has not been issued already?

Filed Nov 27, 2019 · Airbags · FL

The light from air bag passerger is on very time .for 6 time report to de dealer ,dont d/e

Filed Sep 17, 2019 · Airbags, Seats · 116,000 miles · CA

2013 dodge caravan driver side head test deployed for no reason while stopped at a red light on the morning of september 8th, 2019. My vehicle was stationary. No accident or rear collision occurred. Photos of front and back of vehicle will prove no damage. It appears the plastic retainer which holds the component together failed and snapped on its own accord. This is a safety issue and needs to be addressed by dodge/chrysler.

Filed Sep 16, 2019 · Airbags, Electrical · 125,733 miles · IA

Vie owned the van for a year now . And then without being involved in any kind of a bump or accident. No damage shown on the of any .the air bag light stated blaring on the dash .im very concerned that if I was involved in a future accident. They would fail.

Filed Jul 18, 2019 · Airbags · 190,000 miles · PA · crash · 1 injury

Tl* the contact owned a 2013 dodge grand caravan. The contact stated that while driving approximately 10 MPH, another vehicle failed to obey a red light at 35 MPH and crashed into the front of the contacts vehicle. During the crash the front end of the vehicle was severely damaged but the air bags did not deploy. The driver sustained a right hip and an ankle injury along with a concussion. The vehicle was destroyed and towed away. A police report was taken at the scene. The manufacturer was contacted and an inspection was performed on the vehicle but no problem was found. The local dealer was notified. The contact mentioned that there was a recall related to the air bags associated with her vehicle but the recall information was not available. The failure mileage was 190,000.*dt *dt*jb consumer stated airbag recall in my vehicle due to defective software being installed at the factory, which would cause airbag failure in auto accident. Consumer would like to request a vehicle examination and review of an airbag system failure, in an auto accident that totaled my 2013 dodge grand caravan. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb *tr

Filed May 3, 2019 · Airbags · 150,000 miles · IL

The airbag light goes on and off every so often also blinks when going a certain speed.

Filed Aug 2, 2018 · Airbags · 94,000 miles · KY

Air bag light comes and goes when corner is turned.

Filed Jul 16, 2018 · Airbags · 96,000 miles · NJ · crash · 1 injury

Tl* the contact owns a 2013 dodge grand caravan. The contact stated that the vehicle was involved in a side impact collision. The air bags did not deploy. There was one injury that required medical attention. The contact's wife suffered a whiplash. Medical attention was required. A police report was filed. Due to the speed (which was unknown) of the collision, the door pillars were dented. The vehicle was driven to a body shop and was deemed operable. The dealer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.*tt the consumer stated the vehicle has since been deemed a total loss due to a wiring issue caused by the accident. *js *dt*jb audio available

Filed Apr 5, 2018 · Airbags · NC

I have installed a blue driver diagnostics tool to my vehicle and reported that I have a recall for my vehicles airbag (please see attachment), but when I called chrysler/dodge help desk and said that I don't have any recall listed in my file. When I called blue driver company they said that information is came from chrysler. It's says in the recall info (blue driver) that its free of charge, but when I called chrysler help desk, the dealer will charge me for diagnostics. I just want to know if this recall from blue driver car diagnostic company's recall reports an accurate recall information, this is a safety issue information so that is why I'm concern about it. Hope you can help me. Thanks!

Filed Oct 19, 2017 · Airbags, Seats · 37,783 miles · SC · 1 injury

Driving on highway car in motion when passenger headrest deployed hitting passengers head pushing them into dashboard. Taken to addys dodge and was told it was broke and needed a new headrest for $790.00 that headrest was not under warranty and asked for $ 98.00 for there inspection

Filed Oct 16, 2017 · Airbags, Wheels · OK

I do not have a takata but my vehicle has the takata recall issue plus I only had my vehicle for almost 2yrs but I have 5 kids and it worries me to drive with that light on and some weird noise that just started in my driver back tire but this airbag light thats on worries me im scared to drive and my kids have to get back and fourth to school, what am I suppose to do. Oh my car has not been in any accident

Filed Aug 28, 2017 · Airbags · 100,000 miles · CA · crash · 2 injuries

Tl* the contact owned a 2013 dodge grand caravan. The contact stated that the driver was driving at 45 MPH when the front passenger tire blew out causing her to drive up a dirt hill flying 20 feet in the air that landed the vehicle upside down. The air bags failed to deploy. A police report was filed. The driver did receive medical attention that required her to be medevac to the hospital, where it was determined that she fractured her t12 bone located within her back. In addition, there was two other passengers one refused to receive medical attention. The third passenger however sustained undetailed injuries of a fractured nose, fractured back, and shattered hip. The vehicle was towed to a local tow yard where the insurance company would review it. The insurance company declared that the vehicle was destroyed. The local dealer (anderson chrysler dodge jeep ram) was contacted at 928‑764‑5153 and made aware of the failure and informed the owner to contact the manufacturer. The manufacturer was also contacted and made aware of the failure. The manufacturer sent a final letter that stated after the investigation that the rate of deceleration to activate the air bag was not present, no further additional assistance was offered. The failure mileage was approximately 100,000. Updated 09/19/17 *bf ..updated 09/25/17 *bf updated 09/20/2017*js ..updated 09/21/17 *bf *js

Filed Jul 21, 2017 · Airbags · 31,697 miles · NY

Driver active headrest control circuit short , I call chrysler group recall assistance center they approve the parts to be replace but the dealer they want to charge me in these is the defective headrest control......

Filed May 12, 2017 · Airbags · 55,000 miles · CA · crash · 1 injury

Tl* the contact owned a 2013 dodge grand caravan. While driving 20 MPH, another vehicle struck the front driver's side of the contact's vehicle. The front driver's side air bags failed to deploy; however, the passenger side air bags deployed. The contact suffered bruising and knee pain. The contact was transported to the hospital for medical attention. A police report was filed. The vehicle was towed from the scene and the contact's insurance company confirmed that the vehicle was destroyed. The manufacturer was not made aware of the failure. The VIN was included in the federal safety agency campaign number: 13v283000 (electrical system, air bags). The approximate failure mileage was 55,000.

Filed Aug 5, 2016 · Airbags, Seats · 57,500 miles · VA

On 7/31/2016 my vehicle was parked in a driveway. I entered the vehicle, started the engine and the driver side active headrest deployed. Attempts to reset headrest per the operators manual failed. On 8/4/2016 I took the vehicle to the dealership who informed me that they could not reset headrest and it had to be replaced (cost approx $900). I contacted dodge customer service who has assigned an investigator to look into the issue. Case # 29846962 as of this date, 8/5, the replacement headrest is on order and I am waiting to be contacted by the investigator to look at the vehicle. Prior to the incident, the vehicle had been driven in excess of 500 miles (northern va to tn) and had been parked and secured in the driveway for approx. 1 hour. The vehicle was not, and has never been, in an accident.

Filed Jun 29, 2016 · Airbags, Seats · 65,000 miles · NY

Air bag light goes on and off like ther is someone in passenger seat when empty,car turns air bag on and off by weight.doesnt work properly. In 2011 recall on same vehicle for bad havac causing leak. This stops heating systom from working properly and air bag not to work . My 2013 doing same but know recall.does all the time.

Filed Mar 3, 2016 · Airbags, Electrical · MN

Tl* takata recall. The contact owns a 2013 dodge grand caravan. The contact received notification of the federal safety agency campaign number: 13v283000 (air bags, electrical system). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

Filed Aug 18, 2015 · Airbags, Electrical · OH

Tl* the contact owns a 2013 dodge grand caravan. The contact received notification of the federal safety agency campaign numbers: 13v283000 (air bags, electrical system) and 14v234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Filed Aug 13, 2015 · Airbags, Electrical · GA

Tl* the contact owns a 2013 dodge grand caravan. The contact stated that he received notification of the federal safety agency campaign number: 13v283000 (air bags , electrical system) and 14v234000 (electrical system) however the part to the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Filed Oct 8, 2013 · Airbags, Seat belts · 2,000 miles · DE · crash

Tl* the contact owns a 2013 dodge grand caravan. The contact was sitting at a traffic stop when another vehicle crashed into his rear, causing him to crash into the rear of a preceding vehicle. The driver's side seat belt failed to restrain the contact. The air bags also failed to deploy. There were no injuries and a police report was filed. The vehicle was neither repaired nor diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.

Filed Sep 20, 2013 · Airbags · 6,000 miles · IA · crash

Tl* the contact owns a 2013 dodge grand caravan. The contact stated that while driving 25 MPH, the contact crashed into the rear of another vehicle. There were no injuries and a police report was not filed. The air bags in the vehicle failed to deploy upon impact. The vehicle was able to be driven to the dealer for inspection. The contact was advised that if he had been driving at greater speeds, then the air bags would have deployed. The manufacturer was not notified of the incident. The VIN was unavailable. The approximate failure mileage was 6,000.

Filed Aug 26, 2013 · Airbags, Electrical · 15 miles · NJ

I purchased this auto on 8/12/2013. According to the dodge website the car has an outstanding recall on it (safety recall n44 / the federal safety agency 13v‑283 reprogram occupant restraint control module). I specifically asked the dealer when I bought the car if there were any recalls on it and was told "no." now I learn that not only does it have an open recall on it, but also that chrysler announced over a month before my purchase date.

Filed Jul 23, 2013 · Airbags · 2,650 miles · CO

The air bag light turned on while sitting at a complete stop. I noticed that when I get up from the seat the light will go off and then back on again once I sit back down. I seemed to do it more when the car had been in direct sun light. Since the first time it came on the light is random and comes on and off at any given time. Dealer has been notified and service is scheduled for later this week.

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