Tl* the contact owns a 2013 dodge grand caravan. The contact received a notification for recall the federal safety agency campaign: 14v234000 (electrical system). However, the parts were not available in order to perform the recall repairs. The dealer was uncertain when the parts would become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
2013 Dodge Grand Caravan electrical complaints
Page 10 of 10: complaints 251 to 256 of 256, newest first, as owners wrote them.
When the foot ventilation button is selected with the inter circulation button pushed in the air condition comes on whether or not the cold or heat is selected but when you push any control button but feet the A/C goes off called dodge and they said this is normal only does it on the 2013.
My wife was traveling with our daughter on the highway when all of a sudden the instrument lights started flashing, radio went off, and the car began powering down. Thankfully she was able to safely pull off the highway into a parking lot just as it shut down. The vehicle wouldn't restart. I had to leave work early and meet her with jumper cables. In the meantime I called the dealership where we purchased this car new in october of 2012. The service representative kindly told me that because we had 42k miles on it that it was outside of the 3/36000 warranty. I expressed complete disgust with this because we consider this a new (and our dependable) vehicle that is only 20 months old. I managed to charge the battery and limp the car home. I removed the alternator and found one of the slip rings along with one brushes completely worn down to nothing. It's clearly a defective alternator that resulted in a very dangerous driving situation due to loss of power at 60mph on the highway. Chrysler customer care and the dealership had no sympathy and even after bringing the alternator into the dealership the service manager said they would need to have the vehicle towed to the dealership so they could "diagnose" it and still couldn't guarantee a warrantied replacement. The dealership wanted me to re-install the failed alternator and then get the car to them some 30 miles away in some chance of them covering the cost to replace it......so I bought a brand new alternator from another dealership at the tune of $400 and installed it myself. I also have submitted a claim to chrysler for a full refund.......
2013 dodge grand caravan. Consumer writes in regards to vehicle headlight switch wiring system. *smd the consumer stated the dashboard lights illuminated while the headlight switch was still in the off position. Any time the dash lights were on, many drivers assumed the headlights were on too. However, that was not the case with the wiring system in the vehicle. The consumer stated the vehicle did not come equipped with the auto-on headlight feature. The consumer's wife did not know the headlights were off, because the dash lights were illuminated, so assumed the headlights were on with the dash lights.
2011 dodge grand caravan passenger sliding doors will randomly shut after being opened and reaching the full open position. Video demonstration will be posted soon on youtube with the previous sentence as search title. Occurs when any button in the car, remote, or manual handle is used to activate automatic opening of the door. Symptoms have occurred in many locations and at all car ground slope angles. Problem began after the recall powertrain software update. Car has been to dealer many times and symptoms have been reproduced at dealership. Re-training an affected door may reduce symptoms. A door module was replaced but did not repair problems. Because it is random passengers are unsuspecting. Multiple incidents have occurred with doors closing on passengers who enter before the door has finished opening. Multiple incidents have occurred of unbalanced adults placing babies into child seats who have less then one inch clearance to their arm with the door in the full open position and have no time to react. When this occurs the adult may lose hold of the baby. A parent placing a child in a carseat may have the door shut on their torso. Children or frail adults entering or exiting the vehicle may be ejecting into or out of the car and may be seriously injured during the fall. Children or adults entering or exiting the vehicle may have a body part trapped in the door and seriously injured.
I purchased this auto on 8/12/2013. According to the dodge website the car has an outstanding recall on it (safety recall n44 / the federal safety agency 13v‑283 reprogram occupant restraint control module). I specifically asked the dealer when I bought the car if there were any recalls on it and was told "no." now I learn that not only does it have an open recall on it, but also that chrysler announced over a month before my purchase date.
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