2013 Dodge Grand Caravan seats complaints

Filed Oct 19, 2017 · Airbags, Seats · 37,783 miles · SC · 1 injury

Driving on highway car in motion when passenger headrest deployed hitting passengers head pushing them into dashboard. Taken to addys dodge and was told it was broke and needed a new headrest for $790.00 that headrest was not under warranty and asked for $ 98.00 for there inspection

Filed Oct 17, 2017 · Seats · 60,000 miles · CA

Tl* the contact owns a 2013 dodge grand caravan. While the contact's wife attempted to load the vehicle, her right elbow hit the headrest. Suddenly, the headrest popped out without warning. The contact stated that the headrest popped out on one other occasion. The vehicle was taken to cerritos dodge chrysler jeep ram (18803 studebaker rd, cerritos, ca 90703 (562) 402-5335), but the failure could not be replicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

Filed Aug 5, 2016 · Airbags, Seats · 57,500 miles · VA

On 7/31/2016 my vehicle was parked in a driveway. I entered the vehicle, started the engine and the driver side active headrest deployed. Attempts to reset headrest per the operators manual failed. On 8/4/2016 I took the vehicle to the dealership who informed me that they could not reset headrest and it had to be replaced (cost approx $900). I contacted dodge customer service who has assigned an investigator to look into the issue. Case # 29846962 as of this date, 8/5, the replacement headrest is on order and I am waiting to be contacted by the investigator to look at the vehicle. Prior to the incident, the vehicle had been driven in excess of 500 miles (northern va to tn) and had been parked and secured in the driveway for approx. 1 hour. The vehicle was not, and has never been, in an accident.

Filed Jun 29, 2016 · Airbags, Seats · 65,000 miles · NY

Air bag light goes on and off like ther is someone in passenger seat when empty,car turns air bag on and off by weight.doesnt work properly. In 2011 recall on same vehicle for bad havac causing leak. This stops heating systom from working properly and air bag not to work . My 2013 doing same but know recall.does all the time.