Came out to vehicle to drive and noticed driver side headrest was deployed forward and came apart. The vehicle was not in an accident and there were no prior alarms or notifications on the dash system to indicate this would happen. Luckily the headrest didn't deploy while someone was driving. The Dodge dealer says this repair or replacement is not their responsibility. This issue has not currently been resolved.
2014 Dodge Grand Caravan airbags complaints
Page 2 of 3: complaints 11 to 40 of 48, newest first, as owners wrote them.
The driver side headrest deployed in my 2014 dodge grand caravan while I was driving on the highway. After closer inspection the plastic clips that retain the metal lock bar (not sure exactly what this is called) broke. This cannot be disengaged and nearly caused me to wreck my van. Called the dealership and they said no recalls are in place for this. This is insanely dangerous.
Active headrest deployed without a crash. Plastic retaining slots broken. Car was not moving. This is the second one to break like this and I'm not happy about having to pay another $900 for what is obviously a design flaw
I purchased a 2014 dodge grand caravan with approximately 60000 miles. The vehicle had one owner before me. At around 64,000 miles, my airbag light started coming on intermittently. It comes on and goes off when I hit bumps, apply brakes, or accelerate and sometimes when making turns. Also was the third owner of a 2002 model chrysler town & country that had a similar problem do to a defective clock spring. Now have a 2014 grand caravan with way lower miles and this appears to be a common problem with chrysler group. I attempted to contact the dealership I purchased the 2014 grand caravan from and told them the situation and they told me I was out of there 90 day warranty which LED me into my extended warranty that I purchased for the vehicle which charges a deductible of $250. Don't know if this is due to a defective clock spring as this could be a different part failure. However checking the prices, a clock spring for a 2014 dodge grand caravan just for parts cost around $300 plus tax. I am now stuck with a $15,000 vehicle that could kill me in the event of a crash due to a faulty airbag system that has a possibly failing part for the last 20 years made by dodge and chrysler group and has somehow never been recalled. The only recall that has been made with this van was the vent window switch which was replaced. Also got a letter in the mail regarding a warranty extension on a headrest restraint however this was not a recall. Based on a common problem with clock springs especially made by dodge and chrysler group I have reason to believe that dodge has been making faulty clock springs from 2002 all the way up to 2014 and possibly still does as of 2021. I wonder how many dodge grand caravans / chrysler town & countrys over 60k-100k miles chances are your airbag light might be coming on and turning off while driving. Have to pay out-of-pocket. Problem may come back.
I have a 2014 dodge grand caravan and the air bag stays on I was driving in the freeway when I noticed the airbag light stays on
While parked headrest on passanger side front seat deployed no impact to van.only seat that deployed .
While driving on the interstate the passenger side headrest deployed. My son was sitting in the seat at the time and luckily was leaning forward at the very moment it exploded or this could have been a very different description.
Airbag light is on have never been in a car accident and it's not snowing where I'm at there's no reason it should be on and when I move the seat back and forth the light will go off or on when adjusting the seat. And the car could be stationary or moving when I adjust the seat for the light to go on.
On friday 9/4/20 while driving my mother home the driver's side headrest exploded slamming into the back of my head! I was driving 70 MPH on texas hwy 111 going east, no collision of any kind and out of the blue it exploded.*dt*jb consumer stated she had a severe headaches, neck, and upper back pain.
The driver's side head restraint air bag deployed while vehicle was being driven in good weather, on a smooth city street at approximately 30 MPH in light traffic. The failure appears to have happened in two stages, a slight bump forward by the head rest, alerting my wife, the driver, to a problem. Then while still driving the complete failure occurring approximately two or three minutes later, smacking my wife in the back of her head smartly. After stopping at a convenience store we conducted a visual examination of the device which revealed a shattered, thin plastic bracket inside the head rest. My assumption is this bracket failed on one side and caused the first bump, and then the other side failed causing the sharper blow. This action could have resulted in severe consequences if full deployment had occurring all at once during operation on a highway or at a greater speed.
My driver side headrest airbag deployed while vehicle was parked.
Front driver's seat headrest deployed while vehicle was turned off and unoccupied. Attempt to replace headrest resulted in vehicle not starting.
Head rests spontaneously exploded while parked.
My signature got forged
Company employee reported that while driving our company's 2014 dodge caravan the air bag warning light came on, on the dash. Immediately took the van to the auto repair shop they determined, by computer code, that the driver's side side airbag was defective and needs replaced. Since this is a dealer product it will be over $540 dollars to fix the issue.
Tl* the contact owns a 2014 dodge grand caravan. The contact stated that the driver's side head rest suddenly deployed without warning. The failure occurred while the contact was attempting to readjust the head rest. There were no injuries. The cause of the failure was not determined. Bank crossing dodge (2377 homer rd, commerce, ga) was notified of the failure. The manufacturer was not notified. The failure mileage was 55,000.
Tl* the contact owns a 2014 dodge grand caravan. While the vehicle was parked, the front passenger seat head rest air bag abpruptly deployed. The front passenger seat was unoccupied. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The dealer was not notified. The failure mileage was 205,000.
My airbag light keeps coming on while I'm driving .it comes on at all different times . Highway or city streets.
The airbag light on the dash just came on for no reason. The van is at 96k miles. No accidents have occurred.
At approximately 46,600 miles the airbag warning light/alert came on whjile driving on the highway. It now randomly comes on while driving. Sometimes it stays lit during the whole trip, sometimes it turns on and off several times during one trip. Speed does not matter as it comes on at random. Also, it comes on whether there are 6 passengers or just the driver.
Tl* the contact owns a 2014 dodge grand caravan. The contact stated that the air bag indicator illuminated. The vehicle was taken to frontier dodge chrysler jeep (5801 spur 327, lubbock, tx) where it was diagnosed that the electrical wires were frayed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 78,000.
I flipped on my brights, while driving at night on back roads. The dash lights all lit up, the light brightness began blinking in and out, and even the radio switched off and on. When I turned the brights off, the airbag light stayed lit, then the stability assist light lit back up. I flipped the brights on again, with the same result as the first time. I have since been made aware that the tipm is faulty. I had a problem with the airbag light at mile 172 when I first bought the vehicle new. At that time, I was told that the original tipm was faulty and it was replaced. 55000 miles on the vehicle, and we are working on tipm number three. Both of our tipm issues have involved airbag function, which makes this a dangerous problem.
I flipped on my brights, while driving on back roads at night. The dash lights all lit up, the light brightness began blinking in and out, and even the radio switched off and on. When I turned the brights off, the airbag light stayed lit, then the stability assist light lit back up. I flipped the brights on again, with the same result as the first time.
After going sideways into a very steep ditch, both driver and passenger front side airbag charges went off, but neither airbag deployed. The seat belt locked so tight that I couldn't reach the door handle or window switch, or unbuckle the seat belt to exit the vehicle.
At about 93,000 miles, airbag light came on and stays illuminated. Apparently not covered under extended warranty. Same vehicles different years had recalls for this issue. This is a safety issue while driving. Will they still deploy in case of accident? Or will they deploy and cause an accident?
Backing out of driveway and drivers side headrest popped open
The passenger side airbag inside the headrest deployed on it's own while sitting in a parking lot. The vehicle was stationary and unattended.
My 2014 dodge grand caravan has about 40k miles and the air bag warning light activates intermittently. I have an extended warranty that does not cover airbags and the dealership (with whom I purchased the warranty) has no interest in diagnosing the issue unless I pay an up-front fee. I think a vehicle this new should not be having this issue in the first place as it is obviously a defect or an electrical failure of some sort. Do I have any recourse? Thanks!
On tuesday 10/18/2016, I was backing the van out of the garage and stopped to adjust the tilt when the airbag light suddenly came on. Took it to the dealer (10/20/2016) and was told they wanted $115 to run the diagnostic. All safety related issues with any vehicle should be warrantied for the life of the car.
Air bag sensor light keeps coming on. Took to dealership and service states kids feet must be kicking it lose or shoving bottle under seat. 1st off vehicle is suppose to be to transport especially kids! Kids have not been in vehicle for month and light is now coming on. Went off for a couple of weeks again and now comes on and shuts off when hitting slightest bump in road. Questioning if faulty or bad connector but service states they will charge me to fix it despite warranty. Please help me!
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Dodge Grand Caravan?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history