Head rests spontaneously exploded while parked.
2014 Dodge Grand Caravan seats complaints
Page 3 of 3: complaints 41 to 61 of 61, newest first, as owners wrote them.
Today while driving, my passenger side headrest deployed (exploded) without warning or cause, nearly injuring my passenger, and nearly causing me to lose control of my vehicle. The sound and force of the deployment was so loud and significant that it shook the vehicle and startled me to a point of panic. When I pulled over I found the passenger headrest had spontaneously deployed. I was driving on a city street, approximately 45 miles an hour, no braking, no accelerating, no road hazards or bumps in the road. Passenger was seated in the seat, seatbelt restraint on, not shifting or moving. Headrest has not had any damage prior to this incident. Vehicle was purchased in november of 2014.
The front passenger head rest came apart while the car was parked at my children's grandparent's house with no one around or in it and it will not go back together.
As I was driving my 2014 dodge caravan at night on a rural highway on february 4 2020 , I heard a loud bang ,the passenger side head rest activated without any reason,the bang shocked me,it was so loud, causing me to almost run into oncoming traffic
Tl* the contact owns a 2014 dodge grand caravan. The contact stated that the driver's side head rest suddenly deployed without warning. The failure occurred while the contact was attempting to readjust the head rest. There were no injuries. The cause of the failure was not determined. Bank crossing dodge (2377 homer rd, commerce, ga) was notified of the failure. The manufacturer was not notified. The failure mileage was 55,000.
Drivers side headrest popped open without having any collision. Vehicle was parked and turned off.
Tl* the contact owns a 2014 dodge grand caravan. While the vehicle was parked, the front passenger seat head rest air bag abpruptly deployed. The front passenger seat was unoccupied. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The dealer was not notified. The failure mileage was 205,000.
Passenger side headrest exploded forward while we were driving down the highway. There was no accident. Passenger was hit in the back of the head. This "safety" device deployed in error.
At the of my trip, as I park the vehicle, the passenger head rest exploded.
The drive side head rest deployed while I was stationary. Upon further inspection, s plastic bracket inside headrest failed, releasing a metal pin from the closed latch. Had I been driving, this could have resulted in temporary loss of control of the vehicle. I was not and have not been in an accident in this vehicle.
Tl* the contact owns a 2014 dodge caravan. The contact stated that a spring device in the passenger headrest failed and struck the contact's wife in the back of her head. As a result of the impact, the contact's wife did not require medical treatment other than neck pain and a headache. The contact was given over the counter medicine and informed to return to the hospital if the pain persisted. The dealer (marion chrysler dodge jeep ram 44 worley rd, marion, nc 28752 828‑652‑2858) was notified of the failure and informed the contact that his vehicle was out of warranty and that he would be responsible for all repairs to the vehicle. The contact notified the manufacturer of the failure and was given a case number. The vehicle has not been repaired. The failure mileage was approximately 65,000. *dt *dt*jb*dt
My vehicle was parked at my job. When I returned to my vehicle to leave work I noticed that the front passenger headrest was deployed. I checked for any damage to the vehicle and there was none at all. I drove the vehicle home and my husband tried to reset the headrest but it appears as the plastic clips that hold the "rod" in place have broken so the headrest will not reset. I do not feel safe having a passenger in the seat nor do I really feel safe driving incase the driver's side was to deploy while I am driving.
Driver side headrest hit driver while vehicle was being driven on a city street because the headrest broke apart. There was no impact or other apparent cause of this to happen. Headrest came apart and the internal plastic pieces holding a metal rod in place are broken. It will not go back into place due to broken pieces.
While wife was at work, driver side headrest deployed at some point. (she parked at 6am and came out at 330pm). Van was parked and upon inspection no damage done to vehicle to warrant deployment, airbags not deployed and only the drivers side headrest deployed. Headrest not covered under warranty, had to move it to passenger seat in order to be able to drive the vehicle. After inspecting headrest, found that left plastic clip holding in bar assembly snapped and broke off, causing the right one to warp and break (just a gap). Headrest cannot be reset due to the damage and a new one has to be purchased.
While driving, the vehicle active head restraint deployed, on its own, pushing my head forward. No collision had occurred at the time of deployment. The head restraint looks as if the plastic bracket inside broke because I tried resetting the head restraint, per manufacturer instructions, but it will not reset. Head restraint needs to be replaced with a new part.
As vehicle was being backed up at a dealership parking lot the front passenger seat headrest deployed striking the passenger in the neck and skull area.
Driver's headrest deployed due to the plastic that holds a pin broke internally. This spring loaded system apparently had enough tension that it broke the plastic. My vehicle was stationary and unoccupied at the time. If I had been sitting in the vehicle my neck could have been broken. A replacement headrest is about $650, not including labor, according to the dealership and I was told it is not in warranty. I have had this vehicle less than 4yrs.
The rear back seat folded in on our 11 year old son when I came to a quick stop (traveling <20mph). He was ok, and we will not be using that seat as we discovered that it will not actually lock into an upright position. If this had occurred in an accident at greater speeds I'm certain that this defect would have resulted in significant injury and/or death.
The right side seat in the middle row has flipped to fold itself while I was driving. This has happened twice. No one was in the seat either time. I am not certain if the car was in motion. It appears the lever that releases the seat for the stow and go feature either disengaged or did not fully engage the last time the seat was positioned. I wondered if the seat was not fully locking into the upright position everytime. So I have tried to lift the lever up just enough to disengage the seat while keeping the seat in the upright, but not locked, position. I have not been able to do so.
Cpsc: i1470304a. 2014 dodge grand caravan. Consumer stated while trying to fold down the rear seat it came slamming down on his hand. *ln the consumer stated he followed the numbered straps as instructed and the last strap made the seat slam down on his hand, which was placed on the top of the rear bumper as stability and leverage for reaching in to pull the straps. The skin on his hand was torn. It took several doctor visits and x-rays to determine the bone was not broken, but there was a deep contusion.
The second row of seating springs forward as if spring loaded in this case striking me in the face as I leaned back to assist a back row passenger. Normally the seat is released and pushed forward. This mechanism is released under such force that there is no time to protect yourself from the full force of the seat. No warning appears on the release mechanism. It is poorly designed and dangerous. My nose is still sore from the blow.
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