The contact owns a 2018 Dodge Grand Caravan. The contact stated that the passenger’s side electronic sliding door could no longer be opened manually or remotely. The vehicle was taken to the local mechanic who diagnosed that the door actuator was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 56,000.
2018 Dodge Grand Caravan locks complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
The contact owns a 2018 Dodge Grand Caravan. The contact stated his wife had locked the vehicle and while attempting to unlock the driver's side sliding door the next day, the door failed to unlock. The contact's wife attempted to unlock the door using the key fob and manually from the inside and the outside however, the door failed to unlock. The vehicle was taken to the dealer where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was repaired. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,700.
The contact owns a 2018 Dodge Caravan. The contact stated while getting into the vehicle, the passenger’s side sliding door would not open. The door was unable to unlock completely. There was no warning light illuminated. The vehicle was not taken to the dealer or diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000. The VIN was not available.
The contact owns a 2018 Grand Caravan. The contact stated that after refueling the vehicle, the driver’s side rear door failed to unlock. The contact stated that the safety feature activated and locked the doors while the vehicle was being refueled. The contact stated that the activation button to disable the feature failed to correct the failure. The dealer was contacted and informed the contact that the VIN was not under recall. The contact received an estimate for the inspection of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the driver's side sliding door locking mechanism had malfunctioned and the door was stuck in the locked position. The door was unable to be opened from inside or outside the vehicle. The cause of the failure was not yet determined by the local dealer however the dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 76,000.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2018 Dodge Grand Caravan?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history