The contact owns a 2024 Dodge Hornet. The contact received notification of the federal safety agency Campaign Number: 25V246000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2024 Dodge Hornet PHEV driver assistance complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
The vehicle was leased as a new vehicle with 665 miles on the odometer. Immediately upon driving home, I tried activating the ACC (Adaptive Cruise Control) feature on the highway and received a "Highway Assist Unavailable Service Required" error message. The vehicle was taken back to the dealership to be looked at and repaired. Waited for the vehicle for about 3 hours till they repaired and tested the vehicle. The vehicle passed the test and was repaired and delivered back to me. When driving home and exiting the highway, a Forward Collision Warning message was displayed disabling the system. I pulled over, turned the vehicle off and restarted it to find the message disappear. Later that day, after the vehicle was parked for a couple of hours and driven again to every single warning light and error message being displayed. The dealer was contacted once again and was advised to drive the vehicle back immediately so they could look at it. The brake hold feature deactivated and it started lurching forward, hybrid system deactivated, power steering failed and even air bag light started blinking. Drove back to the dealership and the cat has been in since November 11, 2024 with only 1000 miles on the odometer.
The contact rented a 2024 Dodge Hornet PHEV. The contact stated that when the vehicle was started, the message "Forward Collision Avoidance” was disabled and "SOS call failed" were displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. The VIN was not available.
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