2009 Dodge Journey AWD: sudden loss of power

Filed Feb 6, 2019 · Steering · 135,000 miles · MI

Power steering return line ruptured on a -20f morning. The vehicle was in motion and I lost power steering. I didn't notice until I went to take a corner. I was able to make the corner but came close to hitting a snow bank. The speed was low so I had time to react. After that I brought it to my local dodge dealer and it was repaired. The total bill was 383.17. It's funny there is a recall on this issue with this year and model yet mine isn't recalled. The recall explains what happens and that is exactly what happend to my journey.

Filed Sep 16, 2018 · Brakes, Driver assistance · 82,000 miles · OH

Multiple electrical systems malfunction from interior lights air conditioner blend door headlight indicator switch and window switch. Car has had several calipers fail within owning the used car in less then 2 years. Loss of power while driving. Fuel indicator malfunctions. All electrical issues started at the same time. Radio and interior screen malfunction. I am scared to drive this car. The key for will set off alarm when hitting unlock.

Filed Jul 21, 2012 · Acceleration, Electrical · 64,236 miles · VA

My teenage driver was on the highway and had complete loss of power, she managed to pull to side of highway. The vehicle started right up and we merged back on the highway only to have a complete loss of power again. We turned the car off and waited 10 minutes. The car started and we made it home. Two days later while on a rural road the vehicle shut off again. All wires and connections checked out tight. Waiting to have it towed as don't want to risk an accident.

Filed Sep 13, 2011 · Brakes, Driver assistance · NC

I was driving my 2009 dodge journey today, 9/10/11 and all of a sudden it started to lose power. It began to shake as if it were trembling underneath the vehicle. The journey was in drive and started to go backwards. I pressed the accelerator with my foot and it went straight to the floor. The gear shift was in drive and the car continued to go backwards with the gear shift in drive. I was very frantic and then began to press the brake pedal with my foot. The journey would not stop. The brake pedal went straight to the floor as the car continued to go backwards. I quickly pressed the emergency brake with my left foot and the car stopped suddenly and shut off while the gear was still in drive. I put the gear back in the park position and tried to start the car but it would not crank. I made a report to dodge by calling (800) 992-1992 on sunday september 11, 2011. I received a reference case number: 21334169. I received a call from dodge from (800) 763-8433 on monday september 12, 2011 from case managers[xxx](ext.[xxx]) and[xxx](ext.[xxx]). I returned their calls but never had the opportunity to speak with them. They were not available. I left multiple messages for them both and spoke with various people at the call center; neither case manager never returned my calls and I was informed from different representatives at the call center that both[xxx]and [xxx] declined any service to my vehicle due to the high mileage and it being out of warranty. The electrical problem is a manufactured defect with the 2009 journey and has been recognized nationwide by other vehicle owners. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jun 27, 2011 · Engine, Tires · 16,000 miles · NY

Have had ongoing issues with 2009 dodge journey. Vehicle loses power while driving, this has happened approximately 10 times in the last year. The tires sold on the vehicle (225-55-r19) are not replaceable. I got a flat and was told to ride on the donut until they could locate a new tire, 12 days later still no tire, I demanded the dealer sell me a tire off of a car in the lot, they finally agreed. However, I was called after I left the car and told that because it is awd all 4 tires must be replaced or it will damage my transmission and that possibly, I already have damaged due to driving on donut. Had no choice but to buy 4 new tires, while at dealer having 4 new , larger tires (235 55 r19) put on the dealer broke valve sensor on 2nd tire, 1st time they broke one was in march 2011. Vehicle has 31,000 miles on it and the sensors should last a minimum of 5 years. Dealer will not cover under warranty. After paying $827 to replace 4 tires, when I only needed 1 new tire and 2 missing valve sensors, I drove off the lot and the vehicle again lost power, dealer has had vehicle in at least 4 times to fix problem in the past, they still have not resolved or located the problem. I restarted vehicle and it died again, restarted a 3rd time and I lost all dash lighting. This was within an 8th of mile of the dealer location. I turned the car around and returned it to the dealer, which is where it remains until they can fix it!! Nys attorney general states this does not qualify as a "lemon" because the dealer attempted to repair, I disagree! I am filing a 2nd lemon law case with them at this time. Buyer beware!!

Filed Jun 19, 2011 · Brakes · 35,858 miles · NJ

We had to replace front brakes and resurface the rotors at 18,785 miles. Replaced rear brake pads at 26,848 miles and replaced front brake pads and rotors at under 36,000 again. This car has 35,885 on it. I misplaced the letter sent home about being reimbursed for these problems. We just decided to buy our lease. We need new tires only we aren't waiting for the expensive ones on backorder we will use the alternate size and brand. Yesterday I lost all power in the car. Windows wont go up or down, no air, no radio, no windshield wipers, no power locks.its hot in nj I cant drive this car without these things. I shouldn't have to drive it without these things. There are less than 36000 miles on the car. I hit my 36 month mark on 5/31 so am I out of luck. Can dodge stand proudly behind their name and recall these cars will all of these problems? I read the blogs and message boards-im not the first person and I wont be the last to have these problem. Why should all the responsibility be put on the customer. This is my 2nd dodge and this will probably be my last if they cant step up and own some of this faults. I don't know the answer to the equipment make and model so I am putting in anything to allow me to get to the next page. If I knew this info. I would be a mechanic and would have known about these problems before I bought the car. I am choosing 3m series 963(this means nothing-this is the only way I can get onto the next page so disregard this section of the complaint).