Bought 2009 dodge sxt awd off showroom floor, car currently has 25,600 miles on it. Have had it in shop 12-15 times with recalls and mechanical issues. Tire pressure sensor continually comes on every 2-3 weeks has been back to dealership on this numerous times to be told theres nothing wrong. Brakes replaced at 18,000 miles and now need a new set yet agian in front and back with less then 7000 miles on these ones. Now tires have all seperated on the inner wall of all four tires with the one I had been complaining about showing medal tread and told tires cant be replaced becuase kumho no longer makes those and I will ned to pay over $240 a tire to replace with a back order. The car has been to dodge dealership for all regular scheduled maintence (oil changes& tire rotations) and the issue of the seperation has never been mentioned even through brake changes. The car is falling apart piece by piece and im almost afraid to have my family drive down the street any longer in it but have no where to turn. What recourse do I have? Something needs to be done for those of us that have been sold on a safe relaible car. That has been nothing but a major mechanical issue within the first 2 weeks of owning it. Please tell me what avenue of recourse we have?
2009 Dodge Journey AWD tires complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
I purchased a 2009 dodge journey in feb of 09. It is now may 2011 and have had to have rotors resurfaced at 8,000 miles. Have replaced the front brake pads 3 times and the back one twice. And now I need to replace the front rotors. I have been thru 2 set of tires. Currently the car ignition is having problems. It just doesnt want to start at times. I have 4 children and this is my only car. At the one year mark it started running hot and continues to do so periodically. It also keeps loosing oil. Also the radio will be playing and it will just go to a black screen. This car has been nothing but problems and is getting expensive to repair. It is due to go in for service for the ignition and the recall on the door wiring on wed. I would never buy a dodge again!!! Cant wait to get rid of this car.
Brake, rotors, tires and power transfer unit replace only at one year of ownership. This is the second year and I have to do it all over again. Repair cost off the roof and continue to build up. I don't fell safe driving it because of the fast rate this vital parts consume. Dealer continues to tell me that the repair cost is not included in my warranty agreement but I believe manufacturer has to be responsible for the components use to assemble the vehicle.
Have had ongoing issues with 2009 dodge journey. Vehicle loses power while driving, this has happened approximately 10 times in the last year. The tires sold on the vehicle (225-55-r19) are not replaceable. I got a flat and was told to ride on the donut until they could locate a new tire, 12 days later still no tire, I demanded the dealer sell me a tire off of a car in the lot, they finally agreed. However, I was called after I left the car and told that because it is awd all 4 tires must be replaced or it will damage my transmission and that possibly, I already have damaged due to driving on donut. Had no choice but to buy 4 new tires, while at dealer having 4 new , larger tires (235 55 r19) put on the dealer broke valve sensor on 2nd tire, 1st time they broke one was in march 2011. Vehicle has 31,000 miles on it and the sensors should last a minimum of 5 years. Dealer will not cover under warranty. After paying $827 to replace 4 tires, when I only needed 1 new tire and 2 missing valve sensors, I drove off the lot and the vehicle again lost power, dealer has had vehicle in at least 4 times to fix problem in the past, they still have not resolved or located the problem. I restarted vehicle and it died again, restarted a 3rd time and I lost all dash lighting. This was within an 8th of mile of the dealer location. I turned the car around and returned it to the dealer, which is where it remains until they can fix it!! Nys attorney general states this does not qualify as a "lemon" because the dealer attempted to repair, I disagree! I am filing a 2nd lemon law case with them at this time. Buyer beware!!
2009 dodge journey brake, and tire issue. Took a trip from des moines, ia. To shreveport, la. - halfway thru my trip home my rear passenger tire blew out of nowhere. With only 18,000 miles on the car I found that surprising especially since I was traveling at 75 MPH, and had three kids in the car!!!! Took the car to the nearest tire store who called a dodge dealer. The dodge dealer said that my tire was backordered by over 3,000 tires and recommended a different size. Spent the night in that town, new tires were put on the following day, drove back to des moines to my dodge dealer here and I informed them of the terrible shaking my steering wheel had throughout the entire trip. They said it was my breaks and rotors and charged me for the service - after only 18,000 miles!!! I picked up my car today from this dealer and there is still shaking, and now a scent of exhaust in the car. I am afraid to drive this car with my family in it, and want to know if I have any recourse at all...
I purchased a brand new 2009 dodge journey with 20 miles on it, within the first 25,000 miles 2 of the tires began losing air and had to be replace, kumho tires stated there was nothing they could do about this. At 45,000 miles the driver side tire actually popped, luckily at the time we were stopped in a gas station parking lot. Again, kumho said there was nothing that could be done. At 47000 miles the brakes fell completely out of the vehicle and on to the road, again luckily we were doing approx. 3 miles an hour and no one was hurt, when I called the dodge dealer I bought the vehicle from the service tech said 'well it sounds like you need new brakes to me' so I called dodge, again they said I was out of my 3 yr/36000 mile warranty and they were 'sorry for the inconvenience but there was nothing they could do' I took it to a local repair shop that said the right front caliper locked and didn't release causing total destruction of not only my brakes, but my rotors. Is 'sorry for the inconvenience' what they would have said had my children been killed in their sad, very unsafe vehicle?
A week ago my tire pressure sensor light lit. Found the passenger rear tire was very low. Added air and the sensor light went off. A few days later the sensor light came back on. Checked the other three tires first and all were ok. Went to check the passenger rear and the cap was seized. Tried giving it a good twist and the stem broke off. Dealership won't cover the costly part under warranty because it the stem itself was broken off. I've heard of many problems similar to this and they were covered. I think my dealership, danbury dodge of connecticut, just sucks! I'll never go there again! I should have known it was trouble when the sales manager shook hands on a deal and then had the nerve to come back and raise the price due to an "addition" error. It all adds up to bad customer service!
Tire pressure monitoring system on 2009 dodge journey. Valve stems have metal threads at end that were broken prior to purchase of vehicle. Dealer working to replace, but have been told there is a large number (approx. 20,000 on back order) and it is unknown when parts will be available. Apparently, this is a common problem affecting chrysler/dodge vehicles. I currently have three tires that I can check air and add air as necessary, but difficult with broken valve stems. On the fourth tire, the threads are completely broken and missing making it impossible to check air pressure or add air. The tire monitoring system continually warns of low air pressure - dealer says it is a malfunction and to ignore. Parts availability is an unknown. Safety of vehicle and occupants is questionable with defective system.
I just purchased a 2009 dodge journey at royston dodge in morristown tn. My family and I were driving down the highway and the tire pressure sensor went off. I noticed that my right front tire was low and when I started to inflate it the valve stem popped off in my hand. This would have been a definite fatality.
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