Tl* the contact owned a 2009 dodge journey. While driving approximately 55 MPH, the vehicle stalled without warning. As a result, the contact lost control of the vehicle, swerved into the next lane, and crashed into a tractor trailer. The air bags failed to deploy. It was unknown if a police report was filed and if any injuries were reported. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 100,000.
2009 Dodge Journey airbags complaints
Page 10 of 10: complaints 251 to 269 of 269, newest first, as owners wrote them.
2009 dodge journey. Consumer stated that the air bags did not deploy in a car accident. *kl the consumer stated he was rear ended, which caused him to hit a large truck in front of him.
There is something wrong with the air bag system or the air bag sensor. The air bag light has been lit since around the beginning of this year.
Tl* the contact owns a 2009 dodge journey. The contact stated that while driving approximately 40 MPH, the vehicle stalled without warning causing the contact to crash into a ditch. The air bags failed to deploy. The police report was filed. The contact sustained a concussion which required medical attention. The failure had occurred on another occasion. The vehicle was not diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 11v139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. The manufacturer was notified of the issue. The approximate failure mileage was 100,000.
I opened up the drives door with the engine running , the air bag light came on. I turned the engine off and restarted the engine and air bag did not come back on. Every since the air bag lot comes on from time to time but if you cycle the key, it goes off.
The orc module went out that controls the safety features of my vehicle. For example, air bags and seat belts.
While sitting parked in a parking space with no other cars or people around; the front air bags deployed. Thankfully no one was in the car, the ignition was off, and the keys were in my hand. Car has been at chrysler dealership since that day. Said it would take a couple of weeks. Making me wonder if they have discovered a larger issue (jeep liberty).
While driving vehicle airbag came on. After scann appears the o.r.c. Module is defected. Vehicle was taken to napleton south orlando and was inform that it have to be replace at my own expense. I search technicall bulletins and apparently vehicles for that same year had a recall for the same problem. I would like to find out if the recall made by chrysler/dodge includes mine. There are many recalls for different reasons for that same reason to similar vehicles of the same year and those parts were use on them is mine included in one of those recalls.
My 09 dodge journey would fail to start on multiple occasions since owning the vehicle. It would make a clicking noise and take several tries to get it to start. The dash lights would also fail to come on while trying to start it. I would also have to wait 1 or more hours til I could get it to start. I have put in a new alternator and starter in it. Finally on july 3rd 2014 it quit starting altogether, stranding me at work. I have also had a few incidents when the air bag light would come on, after a few minutes it would go back off. I have called a few dodge dealers in my area and they claim to be aware of the issue and said it was either my key or a win module. If they are aware of this issue why is there no recalls on it. I have done research on my vehicle only to find out I am among thousands of people with the same issue.
Tl* the contact owns a 2009 dodge journey. The contact stated while driving at an unknown speed, the air bag warning light illuminated. The contact mentioned that the vehicle was exhibiting the failure specified on the federal safety agency campaign number: 10v658000 (electrical system). However, the VIN was not included. The contact mentioned the failure would happen intermittently. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure. The failure mileage was 38,000 and the current mileage was 56,000.
Car was parked, turned off, keys out,nothing near the car, and thankfully no one in car - and airbags deployed.
Headon accident impacting the side of anther vehicle at approximately 55 MPH the journeys air bags did not deploy. Drive suffered injuries to right side of her back. I am in italy so please use +39 country code if calling.
I am not reporting an accident ... Yet. I was driving on residential street about 35 MPH when the "airbag warning light" came on. Thereafter it came on each time I started my car and started to drive. Contacted nearest dealer and was told that my vehicle was not apart of the recall ( 09v118000), although the recall named 2009 dodge journeys. They wanted me to pay to have it checked! I then called chrysler corp and spoke with a rep who also stated that my vehicle was not apart of the recall. It appears to me that it should have been since I never had this type of issue before with any of the approx. 7 vehicles I have purchased over the last 50 years. I drive to california at least 3 times each year and various locations within the state of arizona. I want chrysler to contact the bill-luke dealership and have them check my electrical system and fix the problem, at chrysler's expense. I am sure I am not the only owner who has this complaint.
My airbag light and throttle light were on as well as the engine light. I contacted service repair department, md where I purchase the vehicle. 2009 dodge journey. I was advised this was due to a recall repair that needed to take place. To bring the car in (march, 2011) after the first repair - the airbag light went out - but the engine light and the throttle light stayed on. I was told the repair would be covered by warranty and possibly was connected with the recall. It has been seven (7) times going back and forth to get this repair. At the time of this writing - my journey is back with them again. Not only have I had to take time off from work to bring the car in to them. It has been an inconvenience going back and forth. Apparently, after the 2nd time - someone doesn't know what they are doing. I am currently working with the service manager, and the original service associate and still had to take the vehicle back. There is a lack of genuine customer service and some service partners do not know how to stay calm when dealing with a situation like this. I feel I have been taken for granted and I it has been a tremendous inconvenience in adjusting our work, vacation and travel schedules. They have finally given us a rental after 7 times and told us that they purchased a brand new computer system to help fix the situation. It sounds far fetch that a brand new computer system would be purchased to fix one vehicle. We feel like we are being lied to and want the vehicle replaced. We ride our family (including grandchildren) in this vehicle from time to time and want to be safe. March to june 2011 is entirely too long for the same exact repair to be worked on.
Purchase a dodge journey 2009. I inform the dealer that the windows were not coming down as they should. Didn't get fixed. The keyless remote was suppose to be with the car it wasn't, they installed a after market keyless remote, don't work correct. The brakes were squeaking and could hear air within the car when applying brakes. I was told that there's nothing wrong and it was normal. It has been 4 to 5 months later now its not starting . Contact chrsyler llc , told me I had to have it towed to a dealer , get diagnose , get it fixed and I have to pay for it all and they will reimburse half for the part , labor is all on me. The vehicle has done this no start problem 3 times in 2 and half days. Also notice that the steering column gets hot for some unforeseen reason . Inform the dealer I purchase my journey from , I was told that is normal. Still have the journey can't trade in back because I have no money , so I am stuck with it . Having it towed to dealer to get problem looked at and all expense is on me. What do I do . I think chrsyler will not repay me. I have to borrow money to get this done because this is my only transportation. I am scared that I might have a electrical fire while driving and will not notice it until it too late. What do I do. Please help in richmond va.
I was sitting stopped in rush hour traffic on 06.17.2008 on hwy 270. A truck traveling at approx 60 MPH hit the rear of the journey . The truck remained connected and pushed the journey forward into 3 additional cars and one pickup truck. Most vehicles suffered heavy damage and me and two others were transported to emergency rooms. The police report indicated 86' of skid marks and the truck driver was ticketed + assigned 100% blame. My injuries included chest compression, briefly blacked-out, heavy bruising from the left shoulder to the left knee, strained neck and nerve damage. Pre-accident I was in the driver's seat and wearing the seat belt/shoulder harness. Post accident my upper body was against the driver door with the steering wheel compressed against my chest. The front and side journey airbags did not deploy. The lap and shoulder belt did not prevent me from being thrown into the steering wheel and out of the drivers seat. I did not have seat belt burn marks that may be expected from a high speed multiple impact accident of this kind. The journey traveled approx 60' after impact was subject to 1 hard impact to the rear and 4 hard impacts to the front. The journey repairs cost $15,000. It has been 2.5 years since the accident and I have cronic pain and loss of motion in the neck.
Tl*the contact owns a 2009 dodge journey. While driving approximately 65 MPH the air bag light illuminated. The vehicle was taken to a local mechanic who performed a diagnostic test that located the failure in the drivers side door wiring. The vehicle was repaired. The manufacturer filed report 20274743. The failure and the current mileages were 42,000.
On september 6, 2009, my wife and I were headed east on highway 19 outside cherokee, nc. A dui driver crossed the center line and hit our 2009 dodge journey headon and caused us to roll over and come to rest upright. Our front air bags deployed. Our side seat and ceiling curtain air bags did not deploy in the roll over. I was traveling at approx 45 MPH. Accident investigated and photos taken by cherokee indian police dept. My wife and I were medevac by helicopter to ashville, nc. My vehicle a total loss by insurance company. Have photos of interior showing air bags did not deploy in roll over.
Tl*the contact owns a 2009 dodge journey. While driving 30 MPH, the air bag light illuminated on the instrument panel. The contact took the vehicle to the dealer and they replaced the sensors. The failure recurred nine months later. Currently, the dealer is repairing the vehicle. She believes that such a new vehicle should not have these defects so soon. The failure mileage was 5,500 and current mileage was 14,900.
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