Tl* the contact owns a 2009 dodge journey. While parked, the vehicle failed to start and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in the federal safety agency campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
2009 Dodge Journey engine complaints
Page 4 of 7: complaints 71 to 100 of 172, newest first, as owners wrote them.
I own the vehicle in question and have on several ocasions contacted the dealership neilson dodge in east hanover, nj where I purchased the vehicle from to fix the systems involvled in this recall, but to no avail. They have told me they do not have the parts to complete the repairs. My car has failed to start several different times and has shut off while I was driving once. There have also been a few times when the vehicle has started, but no electrical systems have worked execpt for the engine. I drive 60 miles to work per day on roads with speeds of 45-50 MPH which creates a dangerous situation if the electrical system were to shut down. I am at a loss as to how to proceed and how that the federal safety agency can be of assistance to me.
Tl* the contact owns a 2009 dodge journey. When the key was turned to the on position, the engine failed to start. The contact was able to start the engine after multiple attempts. The vehicle was serviced under the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the failure persisted. The vehicle was taken to the dealer, but could not be diagnosed. The manufacturer was made aware of the issue. The approximate failure mileage was 10,000.
Tl* the contact owns a 2009 dodge journey. While driving at 40 MPH, the engine stalled. The vehicle was not diagnosed or repaired. The contact received a notice for the federal safety agency campaign number: 14v373000 (air bags, electrical system) and believed the failure was related to the recall. The manufacturer was notified of the failure. The approximate failure mileage was 70,000. Updated 09/03/15*lj updated 10/26/2017
Tl* the contact owns a 2009 dodge journey. While reversing from a parking spot, the engine stalled. In addition, the check engine warning light illuminated prior to the failure. The vehicle was able to restart. The failure occurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the ignition win module needed to be replaced. The vehicle was not repaired. The vehicle was included under the federal safety agency campaign number: 14v373000 (air bags, electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
My cars check engine light came on, had it hooked up to a find out what the code was. Came back the tipm was defected. Since I purchased this car back in 2010 I have had recurring problems with the car not starting at will. Sometimes after sitting for an undisclosed time it will restart only to shut it off and have it happen again. I was told the tipm may very well be responsible for the problem. After contacting chrysler they stated they have no knowledge of the issue
For almost a year the doesn't start when it doesn't want to I get in the car and everything lights up and the engine just clicks I've had the starter replaced the battery the some module with new keys the shifter and nothing has helped im at a loss the car has been towed more times than I can count I've been stuck with my children in dark parking lots far from home it happens way to much and the fact that they cant fix this problem is ridiculous no one should have to deal with this I have now been in a rental for 3 weeks im sick over this I lost my car in sandy and bought this stupid one to replace that and now im trying to fix my home and a car I pay cash for.
I received a recall notice for my vehicle back in 2013 or 2014 regarding the wireless ignition node (win) module. Chrysler recall number is: l25 the federal safety agency recall number is: 11v‑139. Recall date is: march 1, 2011. I have had my vehicle completely shut off on several different occasions which has almost gotten me in a wreck. I have been fortunate to be able to get out of the way of traffic but the last two times this has happened I was barely able to avoid an accident. One time I was driving on a toll road in austin, texas and going over a bridge and had to pull as close to the center cement wall as possible and restart my vehicle and hurry to get out of traffic before I was hit. This last time that it happened I was driving on my way to work on again a busy 4 lane road and was able to pull into an entrance of an apartment complex and restart my vehicle. Both times it has been a close call. My local dodge dealership keeps telling me that there is currently no replacement part available. This is becoming very frustrating and also very scary at the same time. Can you please advise me as to when this replacement part might be available. Like it said I have.
I've already complained about this issue at least 3 times. When trying to start the car it will not start. Nothing happens. The only ways to get the car started at that point is: moving the battery around, removing and putting the battery cables on the battery (to reset it), and put the car in neutral and turn the key. So you tell me, does this car need to be recalled??? I'm still paying on this pos (piece of [xxx]) which makes no sense. I need this car recalled and money be returned. I've been complaining about this car since 2009, will I ever get assistance??? Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
After starting up the vehicle, the radio and information display will not function at all. When the vehicle is then shut off the battery will drain rather quickly( within 8 hours) and kill the battery. If the battery is disconnected and then reconnected the radio and display will then work. This happens frequently depending on how many time the vehicle is started and stopped.my mechanic has traced it to the tipm ,totally integrated power module.
Tl* the contact owns a 2009 dodge journey. While driving at an unknown speed, the engine light illuminated and the vehicle decelerated. The contact mentioned that the top speed obtained was 25 MPH. The vehicle was taken to the dealer, and the throttle body was replaced; however, the failure recurred more than ten times. The manufacturer was notified of the failure. The vehicle was not repaired and the failure recurred intermittently. The approximate failure mileage was 61,000.
Carry it to the dealer due to anti freeze link and tire wont keep air. They fixed the thermostat both and fixed the antifreeze problem and did a great job I don't have no problem. What I do have a problem with I was charge $8.91 for a o ring wa 07011001 I knew nothing about nor do I know why or what it was for wasn't told about it until it was done and time for me to pay for there services.but the problem am having now is it wont start and I see other owners having the same problem and no one from the company is trying to help us this is not our fault where can we get help....... Please help us.
Tl-the contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The failure recurred on multiple occasions. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000. Djr
The vehicle will not start intermittently. After several costly repairs the issue persists and the dealer and manufacturer deny knowledge of the problem or report that they cannot duplicate it. This seems disingenuous since all car sites I evaluated prior to this complaint list this same issue in abundance. I also have had to repair or replace the brake systems and am currently receiving warning lights for the esp and bas. The model year is poorly manufactured and the manufacturer is not taking responsibility. It has also been extremely dangerous (multiple incidence of stranding in the middle of winter without heat up to 2 hours with small children after which the car will miraculously start.)
Vehicle will stall without warning for no apparent reason at any speed. On oct 3, 2014 I was taking my child to school when the car stalled in an intersection. After the light turned green I proceeded to the intersection and stalled upon entering the intersection. I was able to put the car in neutral and restart within ~10 seconds. This issue repeated itself at least twice while en route from my home to a nearby service shop (foltz auto) which determined there was no issue the battery or ignition. On 10/5/14 I took the vehicle to heritage chrysler (21234) and had the car serviced for two reasons: the main reason was the above issue and a secondary issue was the main odometer (not the trip odometer) at some point had reset itself leaving a display of an incorrect mileage much lower than the actual mileage. The dealer could not recreate the stalling issue or offer any solution, but noted that another electrical issue was causing the odometer to display an incorrect mileage; the fix was to replace the instrument cluster assembly. After having the instrument cluster replaced, the issue did not reoccur until 12/26/2014, when the car stalled three times without warning at ~40 MPH, leaving the car completely "dead" each time, and once causing the car to veer quickly towards another car as I was in the process of turning the wheel around a slight curve when the car locked up. The car restarted in neutral and continued on in each incident until I was able to safely reach my home - I did not further drive the car. My concern is that the manufacturer knows, or show know, of multiple issues where this model and model year vehicle has randomly stalled without warning and can not offer a solution to the problem. Consumers are left to guess which repairs to undertake at significant expense, while driving a car that could continue to have the same issues.
I'm writing to complain that my 2009 dodge journey has been issued a recall for the ignition switch.the vehicle will shut down completely. Despite the fact this represents a significant safety hazard and this recall was initiated almost 7 months ago, chrysler still does not have the necessary parts to make the repair. I have contacted them on a number of occasions and they have no solution or can offer an alternative to driving this dangerous vehicle. We don't have the option to stop using the journey. What responsibility does chrysler have to make these ignition parts available in expeditious manner? I would assume there must be a time limit to make these recall repairs. Every day I drive the journey is like driving a bomb-you never know when it will go off.
The check engine light came on and the code said it was the intake manifold runner control.
Tl* the contact owned a 2009 dodge journey. While driving approximately 55 MPH, the vehicle stalled without warning. As a result, the contact lost control of the vehicle, swerved into the next lane, and crashed into a tractor trailer. The air bags failed to deploy. It was unknown if a police report was filed and if any injuries were reported. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle stalled but was able to be restarted. On a second occasion while making a u-turn, the vehicle stalled. The failure occurred on several occasions. The contact mentioned that the failure was getting progressively worse. The vehicle was taken to the dealer on two occasions where the failure was unable to be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.
Service inspection found 3 of 4 engine mounts had failed this was found before any traffic incident.
Last date of incident was on october 16, 2014, this is the 4th time my vehicle has shut off while driving it. The first time it happened I contacted dodge whom stated there was no recall in re: ignition problems, interestingly enough a recall was posted within weeks, since that recall I have been contacted via mail stating parts have been ordered with no known delivery date for repairs. The last incident happened while I was driving too work exiting off the expressway during rush hour traffic on the ramp with vehicles behind me and my car just shut off again. When I contact dodge I am told there is nothing they can do I have to wait for parts and risk my life in the process due to they will not issue a rental car for this. Per my conversation with dodge I want this well documented being I am driving a vehicle with major safety issues when it appears to randomly shut off the engine while driving, I have done everything stated in the recall letter so I may limit my risk, I have taken all keys off my key ring, I make sure key is well engaged when starting my car. Unfortunately in my case this is not a help at all being I still am having episodes of my car stalling out in traffic.
Tl* the contact owns a 2009 dodge journey. While driving various speeds, the engine lost power. The failure occurred on numerous occasions. The contact was alerted of the federal safety agency campaign number: 14v373000 (electrical system); however, the part needed was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 68,000. The VIN was not available.
Tried to start car just clicks won't turn over. Lights, radio everything turns on. This has happened several times. Sometimes if you wait it will start, sometimes if you move the gear shifter around it will start. Sometimes my battery light comes on then turns off after starting again. Same for my other indicator lights. Also my back seat doors will lock from the outside and you cant get them to unlock with the buttons or the key fob. Only by climbing in the backseat to unlock them. Starting problems seem worse after car sits for longer period or during colder weather. This is a very common problem with these vehicles.
The vehicle wouldn't start was just making a clicking sound. Had it towed to the dealer and they said it was the battery . Replaced the battery drove home a week later same thing happened vehicle wouldn't start had it towed back to the dealer where is resides now they stated its the tipm module they wanted $1,500 for the parts and labor I just bought this vehicle from them in july 2014. They also stated they didn't know when the part would come in since its on back order.
Tl* the contact owns a 2009 dodge journey. The contact stated that the oil plug was leaking. The vehicle was taken to the dealer for diagnosis. The mechanic stated that the oil pan needed to be replaced. The vehicle not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000. Remailed 12/04/14*lj updated 01/07/14*lj
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The failure was recurring. The vehicle was towed to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceed a reasonable amount of time for the recall repair. The manufacturer had not been notified. The approximate failure mileage was 145,000.
Tl* the contact owns a 2009 dodge journey. The contact stated that while driving approximately 40 MPH, the vehicle stalled without warning causing the contact to crash into a ditch. The air bags failed to deploy. The police report was filed. The contact sustained a concussion which required medical attention. The failure had occurred on another occasion. The vehicle was not diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 11v139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. The manufacturer was notified of the issue. The approximate failure mileage was 100,000.
I have complained several times about these issues with this stupid car, and its crazy that im still paying for it!!! The car was purchased brand spanking new and I've been having the same [xxx] issues since day one. When I put the key fob in the starter switch the car goes dead. The only way the freaking car will start is by try to put the car in neutral. If that doesn't work then I move the battery around until I hear a click for a connection. If these don't work I disconnect the negative and positive on the battery. Eventually the car will start after spending an hour or so trying to get it started. Im disabled and truly have an extremely hard time with this car. This entire car should be recalled!!! The other issue is that the alarm doesn't work. Once the alarm goes off, the key fob will not open the car and will not turn the alarm off. Also the "key within the fob" doesn't open the car door when the alarm is on. All I can ask is that you help all of us who are having these crazy issues!!! Do something [xxx]!!! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The car stopped as I was driving. I was able to coast to the side of the road to wait for a tow. Also, twice now the vehicle has not started, had to be towed once the other time it was at home. If I wait several hours the car will start again. When I call the dealership they said they are not aware of any issues and the car would have to be doing it when it is there for them to figure it out. When I call chrysler, the lady said that they are not aware of any issues with car. I told her when I went online that the computer was blowing up with people with the exact same issue.
Rotors and brakes went out at 36,000 and had to be replaced due to being too small for the vehicle. Of course this was just out side of warranty. Recall was called after we replaced them. Went out again at 45,000 and again at 85,000. I had a knocking noise from under neath and took it in and it was covered under power train. Had to take it in again at 40,000 knocking noise again and luckily it covered under power train. At 45,000 my journey wouldn't start and just didn't know when it would start 30 minutes to an hour. This has happened several times and was told it was the key ignition control and that they are back logged and couldn't replace it but charged $100 for diagnostic again and have had to take it in again since. At 75,000 I was left stranded due to over heating and had to take it in again and it was the temperature control sensor. Brakes went out again at 95,000 and now at 107,00 the check engine light is on and did a diagnostic and it's the throttle runner control is stuck open and unable to get it in until a week later due to the dealer to busy. I think this has gone on to long with these dodge journeys and it's time for some recalls on them. I will never but a dodge again!
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