I was driving on the highway, with my daughter in the car, and my truck completely lost power. I was luckily able to pull over and restart the vehicle. It was very scary and my life and my daughter's life were in jeopardy. This happens approximately one every 3 weeks. Today, 11-25-2013, my fiance was driving around a roundabout, the car died and she was hit lightly from behind. Also, the controls on my driver's side door do not work properly. They rarely roll down the windows correctly and right now, the back driver's side window is down. I had to duct tape plastic on the door. I am taking it to the dealership tomorrow to try and fix these problems. I just don't know why this series of 2009 journeys were not recalled. We are scared to even drive the journey especially because of the lost power issue and with really no money to have it diagnosed.
2009 Dodge Journey transmission complaints
Page 4 of 5: complaints 71 to 100 of 104, newest first, as owners wrote them.
The transmission has been shifting very rough. After taking it to the dealer and "no engine light no problem" was determined today the car refused to accelerate but was revving a lot and temporarily lost the drive gear while I was driving!!!.. I had to park the car and walk home and get the car towed back.
Tl* the contact owns a 2009 dodge journey. The contact stated that the transmission hesitated at acceleration, the engine overheated and the transmission fluid was leaking from the vehicle. The vehicle was not taken to the dealer for inspection or repairs. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure and current mileage was 177,000.
Parking sensor in transmission that sends a signal that car is in park not working I properly may be a huge issue because when you are in drive and sitting it gets stuck in park. Then takes off no warning. If me o our anyone in my family is injured I will be the one to help settle a law suit with chrysler. I spoke of this problem to the dealer while it was under warranty the rep. Said I had to leave my car there till the problem duplicates. This is a expensive car and my only transportation which is why I had the warranty . The other issue is when sitting at the light the brakes slip causing the vehicle to lunge forward. This is even after replacing the brakes at the dealership the vehicle is a money pit. The consumer takes the bill or could lose their life messing with chrysler.
Brakes, allignment, drive shaft was bent...4th set of tires purchased in feb. 2013 gas tank & fuel pump needed replaced april 2013 caliper locked up causing fire, vehicle needed to be towed may 2013.
Tl* the contact owns a 2009 dodge journey. The contact stated that while driving 10 MPH, she lost control of the steering wheel and crashed into a curb and there was an explosion noise at the vehicle front end. The vehicle was taken to the mechanic where it was found that the transfer case had a hole which caused it to explode. The contact also wanted to add that the brakes and rotors had worn prematurely and the ignition switch made a clicking noise. The vehicle was not repaired. The manufacture was not made aware of the failure. The failure and current mileage was 81,000.
I purchased this car in august 2010 (it is a 2009) and since then, I have had the vehicle in the shop 33 times. I have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 RPM, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon. I have the r/t model which the dealership likes to claim "is just the noisy one." that is a very poor answer towards a consumer. I take very good care of my vehicles and to put up with this is upsetting. I have spent over $3000 in repairs in the 2 1/2 years that I have owned this SUV. Chrysler has made no attempts to help with these common problems and I know that I will not support this company buy purchasing with them again. When I bought a journey...I didn't realize being able to drive it without problems, would be such a "journey."
Tl* the contact owns a 2009 dodge journey. The contact stated that while driving 35 MPH, a loud explosive noise was heard from the engine. Immediately, the steering wheel became inoperable. The vehicle was towed to the dealer, who advised the contact that the power transfer unit failed and needed to be replaced. The dealer replaced the power transfer unit however, the failure recurred. The vehicle was taken back to the dealer who then advised the contact that the clutch, seal transmission seal and the differential were fractured. All components were replaced. The manufacturer was notified and a claim was filed. The failure mileage was 16,888 and the current mileage was 17,100.
Tl* the contact owns a 2009 dodge journey. The contact stated that while driving 45 MPH, the brakes were applied but the vehicle would not respond. The contact merged onto the shoulder in order to stop the vehicle. The vehicle was towed to the dealer for inspection where they advised that the rotors needed to be replaced. The vehicle was repaired but the failure recurred. The contact also stated that the roof was leaking abnormally. The vehicle was taken to the dealer for inspection where the contact was advised that the seams in the roof needed replacing. The dealer made the necessary repairs to the roof however, the failure recurred. In addition, the contact mentioned that the vehicle failed to start after being parked for a short period of time. The dealer was notified and advised that she should shake the gear shifter and then try to start the vehicle. The contact followed the dealer's instructions and the vehicle started. The cause of the starting failure was unknown. The manufacturer was notified but did not offer any assistance. The failure mileage was 10,900.
Tl* the contact owns 2009 dodge journey. The contact stated that while making a left hand turn the contact heard a loud pop. The contact stated that after inspecting the vehicle he noticed fluid leaking from underneath it. The contact stated there was a small fire, but there was no damage to the vehicle or injuries. The contact had the vehicle towed to a dealer and it was determined that the transfer case had broken. The manufacturer inspected the vehicle, but stated this was normal wear and tear and would not repair the vehicle. The failure mileage and current mileage was 67,400.
Tl* the contact owns a 2009 dodge journey. The contact stated that while stopped at a stop sign, she noticed a clunking noise coming from the engine. The vehicle was towed to an independent mechanic for diagnostic testing. The mechanic stated the power transfer unit needed to be replaced. The vehicle was repaired. The approximate failure mileage was 45,200.
Purchased 9-6-12 car starting cutting off 9-8-12. I can't steer air conditioner is off, dashboard has no lights. Taken back to car lot they can't duplicate the problem and codes come up, yet this continuous to happen, it has happened 8 times already. I am fearing for my and my families life, I can't continue going through this for 5 years. I have almost been hit in the rear twice. I can't even get on the highway nor drive the streets without fear of being killed!!!
Purchased vehicle in 2010, test drove vehicle asked dealer to check the following components engine, brakes, transmission. Dealer took car to a repair place stated everything was fine, went on with purchase. Had a oil change not long after purchase facility mentioned front and rear brakes, rotors and calipers were bad..which I had noticed pedal to brakes were not engaging properly, severe safety issue. Took to a second brake repair same problem.(s) on occasion engine stalls while driving, sometimes will not start at all. Some electrical components do not work in the vehicle. Then driving vehicle home from store transmission dies, car will not go over 20 miles, almost hit from behind by another vehicle due to sudden loss of speed luckily about two minutes from home. Parked vehicle for a few hours car would not go in park or reverse. Took vehicle to transmission repair, transmission tech examines transmission, transmission is defective and needs to be replaced. Called manufacturer dodge/chrysler stated there was nothing that they were willing to do, same statement they have said to many consumers, without concern for buyers safety or inconvenience that their vehicles cause. Please I need help this is the only vehicle that my family has, and I am concerned about all of our safety.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start properly and was taken to dealer. The dealer confirmed that the transmission needed to be reset. The manufacturer was not contacted. The failure mileage was 41,201 and the current mileage was 41,577.
Tl* the contact owns a 2009 dodge journey sxt. The contact stated that without warning, the vehicle would not start. The exterior and interior lights work without any difficulties. The contact have to wait 30 minutes before the vehicle would start and over time it lost power and began to make a knocking sound. The brake pads and the rotors also began to wear excessively. The dealer was notified and stated that the vehicle needed a starter, brakes, brakes pads, rotors, battery, and struts. The dealers estimated repair cost was $2,000 at the contacts expense. The contact replaced the brakes, brake fluid, transmission fluid, and the front rotors for $738.23. The manufacture was not notified of the failure. The failure mileage was 30,000 and the current mileage was 80,000.
Since I brought my journey I had to get my brakes replaced several time & rotors replace, transmission sealant leak and recently when I was driving to work my tire pressure light came on and within minutes my tire was almost flat. I was able to just make it to a gas station and went to fill up my tire and my valve stem went all the way in and my tire went totally flat and lost all pressure. My car had to be towed and ended up spending $300 to get my front passenger and rear passenger side valve stems replaced. The service guy agreed that it was unsafe and I could of easily spun out if I lost all tire pressure right away. I have 2 kids and I feel unsafe to drive with my children in the car. On top of these issues my steering wheel continue to shake but I had it in to the service department a number of times and they said everything is ok. One of the instances they said the shaking was because of my routers and resurfaced them twice. Please help me. I don't know of my options but I am concerned for me and my family's safety with this car. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Tl* the contact owns a 2009 dodge journey. The contact stated while attempting to drive in reverse out of a parking space, the vehicle lunged forward without any warning. The vehicle was taken to the dealer who diagnosed that the power train unit was defective and needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 55,000.
I noticed my 2009 dodge journey started burning oil. I took to the dealership keffer chrysler jeep eagle to have a consumption test run on it. Come to find out my journey burned almost 4 quarts of oil after 1700 miles. There were not warning lights that came on to tell me there was an issue with my car. I bought my car new with 12 miles on it. I have attempted to contact chrysler to see if they would pay mine off and I would upgrade. Everyone I talked to keep saying they can not make those decisions, maybe contact the federal safety agency. Chrysler has not replied back yet. The dealer I am working with seems to be more interested in making a new sale with others then addressing the current issues with a loyal dodge/chrysler owner. This vehicle has failed at 50,000 miles. The reply I received is "we are better now, that is why we offered the powertrain warranty". You are lucky. Yeah, lucky me paying for a car I can not drive and no assistance from chrysler. Sure, they are repairing this and they tell me there should not be any charges to me. I guess we will see. There is one thing they took from me that won't come back with any repairs. My peace of mind.
Tl* the contact owns a 2009 dodge journey. While driving approximately 25 MPH and approaching a stop sign, the contact depressed the brake pedal to the floorboard and the vehicle hesitated to stop. The contact drove the vehicle slowly to the dealer for diagnostics where the technician advised that the front and rear brakes were worn and would have to be replaced, as well as the rotors. The contact also noticed that the rear passenger side door was holding water in the interior and would leak from the bottom of the door when the door was opened. The vehicle was not repaired. The approximate failure mileage was 20,000. Updated 01/24/12*lj the consumer also stated in december 2009, the vehicle would randomly not start. After letting the vehicle sit for about 15 minutes, it would then start. There were problems with the transmission, exhaust pipes rusting, and doors holding in water. Update 01/27/12
Tl* the contact owns a 2009 dodge journey. The contact was driving 45 MPH when the engine failure warning light illuminated and the engine rpms increased. In addition, the vehicle failed to accelerate beyond 45 MPH. The failure recurred intermittently. The vehicle was taken to the dealer and the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 20,000 and the current mileage was 32,000.
Tl* the contact owns a 2009 dodge journey. While the contact was driving approximately 20 MPH the vehicle stalled without warning. Upon restarting the vehicle the contact was able to continue driving normally. The failure occurred ten different times and on one of the occurrences the vehicle failed to restart. The vehicle was taken to an authorized dealer on four separate occasions. In addition, the vehicle was also taken to an independent mechanic numerous times for the identical failure. The solenoid pigtail wire harness was replaced by the dealer; however after the repair the failure recurred. The contact discovered there were several recalls related to the defect under the federal safety agency campaign 08v247000 (electrical system:wiring), the federal safety agency campaign id number 09v082000 (electrical system) and the federal safety agency campaign id numbers 08v528000 (power train:automatic transmission:control module (TCM, PCM)); however, the VIN was ineligible for the recall defects. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
In two years, five (5) times for brake problems. With 3,000 to 6,000 miles between each broke. Two times engine support mount. Two times with power train problems. Today (10/06/2011) the journey 2009 r/t is in the service center of alberic colon chrysler/jeep in kennedy ave, san juan pr for the same problems and also : for the air conditioner system, suspension, motor cooling system problems,leaking grease in the back of the right front wheel. And guess!!!!!!, brakes again. Both, chrysler and the dealer has refuse to obey the law that says, they have to provide a vehicle in cases that repair least more than 5 labor days including saturday.also, to added more problems,[xxx](pr chrysler service manager), has refused to authorize the brake repair. Saying that is normal, that a brake system that was repair in 02/16/2011 needs to be repair again in 09/19/2011(22033 to 30200 m). I have being without transportation for three weeks, causing me an my family a lot of problems because, is our only vehicle for all the family matters including, that I am a cardiovascular patient. " someone could tell me is these seems to look like a big juicy lemon " question is, who could help us with this giant abusive corporations? Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl*the contact owns a 2009 dodge journey. While having the vehicle examined by an authorized dealer for routine maintenance, the contact was informed the brake pads needed to be replaced. The vehicle was then taken to an independent mechanic where the contact was told the rear brake calipers were not functioning. The vehicle was not repaired. The failure and current mileages were 41,600. Updated 03/03/11 *bf the consumer stated the vehicle would not start. The vehicle was taken to the dealer where they discovered transmission fluid was leaking. Updated 03/08/11
At 2000 miles on my 2009 dodge journey I started having problems with my front passenger window sticking, and brakes squeaking. Also car not shifting when taking off and when you slow down and try to speed back up. I took it in. They told me maybe sap in window and brakes fine. Three days later window acting up again. Took it in. Same reason. Cleaned and greased. This is the eight time I've taken it in. They have replaced motors, switches, tracks, seals and now wont roll up or down . The brakes have been an issue since the start. At 21000 miles the dealer tells me I need new pad and rotors. Take it to brake shop and they tell me all I need is pad. Brakes working fine right now but still squeak every now and then. They have replaced electrical harnesses that may catch on fire. The squeaking noise now has turned into other parts that are having to be replaced. My computer chip has been reset 4 times and cheap plastic mirrors on visors and sunglass holder and light on inside roof. The springs on my back doors have popped out leaving the door stuck open. Went to eat with 23000 miles on the car and after leaving the car would not start. Called dealer and they called a tow truck and wanted me to pay for that also. My car has been in two different dealerships on 10-15 different occasions for repairs. They still have not got these issues fixed. What can I do?
The 2009 dodge journey builds up carbon in the cylinders. This will cause the cylinders to fail. The car will shake while driving down the road and will shift incorrectly. It is extremely scary while driving 55 miles per hour. You have no ideal what is wrong. After many trial and errors with dodge the problem of is only fixed by getting your engine tore apart. They will tell you at first bad spark plugs. This is incorrect. Then they say bad gas. This is incorrect. Then clean the carbon out. This to is a temporary fix, they must redo the engine, but I feel this is again a temporary fix, because they just replaces parts in another 40,000 miles it is bound to happen again. I only hope by letting everyone know this will only help to have dodge rethink about replacing the parts time and time again, and really look into the matter and fix the problem for the consumer.
Tl*the contact owns a 2009 dodge journey. While driving approximately 45 MPH, the contact began to hear a grinding noise from the engine compartment. The vehicle suddenly stopped accelerating while the engine was running for 30 seconds. The vehicle then stalled and the contact smelled a burning odor. The vehicle was towed to an authorized dealer but the failure could not be diagnosed or repaired. The current and failure mileages were approximately 28,000.
2009 dodge journey with less just over 23,000 miles needed all new brakes and rotors. The back brakes were completely shot and my car was relying completely on the front brakes. Not covered under warranty. Also had to have the front right tie-rod replaced - so loose the tire was ready to fall off. Now need an entirely new transmission (24,000 miles now). They do see the transmission issue as a problem, but justified the brakes going (told me it was the way I drive) and the tie-rod (lots of potholes in the area). It's insane that no-one at this dealership seems to think there is a problem with this car, but I know I got a lemon. They aren't even paying for a loaner car - I have to pay for a rental while it will likely be in the shop for over a week.
On monday, march 8, 2010, my wife, two year old daughter and I suffered a third episode of the following dangerous malfunctions: steering, transmission and drivetrain issues that, without notice, result in an unbearable screeching and grinding noise emanating from underneath the vehicle at speeds between 15 and 30 MPH, a pause and hesitation in acceleration between speeds of 15 and 30 m.p.h. That causes the car to jump forward, the immediate loss of accurate steering and a burning smell throughout the car interior we suffered the most recent episode, without notice, while driving through rush hour traffic at 7:45 a.m. We waited two hours for a tow truck to arrive. Fortunately, my wife and daughter were only shaken, but not injured. In the last three months, we have had an unsafe rear tire replaced, sunroof parts replaced for constant leaking, a new electronic module installed to prevent the episodes of the entire electronic system malfunctioning causing the loss of car function and door locks and multiple power steering parts replaced.
Tl*the contact owns a 2009 dodge journey. While the vehicle was parked, the check engine warning light illuminated on the instrument panel. The dealer performed a diagnostic test and stated that there were pieces of metal in the transmission fluid pan. The dealer reset the check engine light accordingly. The contact also experienced brake failure in the past and the vehicle was repaired on three separate occasion for brake failure. The approximate failure mileage was 20,200 and the current mileage was 28,000.
Car leaks, right rear door lock will not always lock, alarm will not cut off, car makes a funny noise when turning, car quit and finally got it started, pulls to left, doors will lock and will take approx. 2 minutes for it to unlock, misses when pulling.
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