Tl* the contact owns a 2010 dodge journey. The contact stated that the vehicle failed to start. The vehicle restarted after repeated attempts and being shifted into neutral. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000.
2010 Dodge Journey electrical complaints
Page 18 of 21: complaints 491 to 520 of 600, newest first, as owners wrote them.
My 2010 car will not start sometimes, this happened in 2011 my fiancee is on his way to alabama he stopped at the rest stop and turned off the engine, when he tried to turned on the engine it will not start for several hours he was trying, finally it started he took it to dodge dealer in alabama and they replaced the module for free. Once in a while the car will not start then when we wait for an hour it will start it. I always take it to darcars dealer for them to check it but since the car will start they told me there is no problem nov.4 my fiancee was in the mall he when went back to the car the car won't start he called triple a and towed the car to the dealership. Darcars of rockville first said it was the module they replaced it on the 5th of nov.then called me again they said it was the harness they replaced the harness. Last night they called me around 6pm and told me maybe the computer module they are waiting for tech support to call them about the problem 3 days and still can not figure out what is wrong with the car.
The horn started randomly honking. It would go on for 30 seconds to a minute, blaring like someone was honking it with no distinct pattern. This happened when the car was turned off, no one was near it, the key fob was in the house. At one time it sounded like the alarm horn, with no lights flashing, but the car we unlocked and disarmed. This went on all night from about 7pm to 7am. Took it to the dealership for this and other issues. They had it for a week and the issue would not duplicate for them. This morning, a week and a half later, I went to start the car. Turned the key, nothing happened. Turned back to off position and tried again. This time it started. We had the whole ignition module replaced several months ago when the car left me stranded, alarm going off constantly, but I couldn't unlock the car. It was not the key batteries. I used the accessory key to open the door, and removed the horn fuse so it could be towed. Not covered under warranty equals over $700 in repairs and a lost day of work. Now I'm inclined to think that the new switch may be defective as well.
First our brakes were grinding and had to replace rotors and brakes, next the oil pan leaked, next full battery replacement and now overrated engine and coolant pouring out the bottom!!! No one will help us this car is a lemon and they should be recalled. I have to small children that depend on me having a car. Dodge should be ashamed!!!
My husband and I purchased a 2010 dodge journey se VIN#[xxx] in year 2010 in canada, in 2013 we imported it into us and we are living in michigan. During the five-year ownership, this vehicle has been causing safety problem many times, the issue is sudden lost of electric power for turning signal, wiper motor power, radio and all dashboard light, except the engine running. The first time of such incident happened within 1 year of ownership while we were at turning signal, the vehicle lost turning signal caused confusion to the vehicle behind and almost caused an accident, and since then every few months or so this incident happens, the dealer did multiple repair to it, but never really solved the problem. Many times the dealers could not replicate the issue we report. I recently experienced twice of such incidents, one was during raining day and the wiper lost power I could not see ahead and had to stop on road, the most resent was yesterday I lost ventilation to the window and could not see through the window due to moisture on window. I video taped these two incidents and would like to forward to you if I can find a way to attach to this complain letter. This is very serious safety issue can cause fatal accidents, we need your help to force manufacture to admit the issue and address the issue immediately before fatal accident happens. Thank you! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle was running and suddenly lost all electrical power. Car was moved to shoulder of roadway and I turned the engine off. The engine didn't want to restart. When engine did restart car ran normal for about 1 month. This has happened about 5 times from 6/13 to 10/14. Dealer can not find the problem. Ignition is not on recall list for this particular VIN. I had dealer replace ignition on 10/14 and had to purchase two additional keys because the old keys could not be programmed to the new ignition switch.
On march 6, 2014 I drove off the lot of eastchester chrysler jeep dodge llc #1352682 located on 4007 boston road bronx,ny. We enjoy driving our 2010 journey until october 19th 14 @ 5pm on the I 95 driving 55 MPH the vehicle started to stall leaving me at the entrance of exit 15 with on coming traffic driving 50-55 MPH exiting. I had a 2 yr old and 13 yr old in vehicle and was sitting on highway for 2 hours waiting for tow truck. The car wouldn't start or go into gear. On wednesday, october 22, 2014 it was towed for the second time to eastchester chrysler jeep dodge and on the 23, I was advised by the service department and informed that the two recalls were done (l25 and k37) on march 15, 2014 but the vehicle was in my possession on march 6, 2014. Upon returning to the sales office I was informed that because of the backlog in paperwork there is a discrepancy in dates of when the work was completed. A salesperson advised me the tipm and battery need to be replaced and the cost is $1153 plus tax. October 24, 2014 a recall for (p54) was put into effect. Why an I being held responsible to pay for parts and labor for a part being recalled.
Tl* the contact owns a 2010 dodge journey. While driving approximately 25 MPH, the vehicle shut off without warning. After several attempts, the vehicle restarted but shut off again after the contact drove a few feet. The failure recurred multiple times. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The VIN was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
My first complaint is that if my husband or myself accidentally hit the ignition switch while the car is in motion the car will shut off. In addition if this happens before we start driving the car will shut off and the dash board, the center console and the AC will all shut off. I have informed dodge of this problem twice and have not gotten any correspondence in return. During the second call I was informed that if I did not have a recall notice sent to me that my car is not apart of any active recalls and therefore they cannot do anything for me. Secondly, just recently on 10/16/2014 while I was trying to take my 7 year old son to the er, my car would not start. I thought it could be the battery, but the lights and everything else was working. After several attempts and after me tapping the ignition switch the car finally started. Everything in the car comes on however, the car makes a clicking noise and does nothing else. A week later it did the same exact thing on 10/22/14. I looked online and all behold there are several complaints going back to 2009 there are also youtube videos. My question is why is dodge not being held responsible for there negligence, clearly there is a known issue. What tragedy has to happen before dodge does something to resolves these issues for their customers. I would also like to add that the dodge journey is by far the worst car that dodge has ever produced!
My first complaint is that if my husband or myself accidentally hit the ignition switch while the car is in motion the car will shut off. In addition if this happens before we start driving the car will shut off and the dash board, the center console and the AC will all shut off. I have informed dodge of this problem twice and have not gotten any correspondance in return. During the second call I was informed that if I did not have a recall notice sent to me that my car is not apart of any active recalls and therefore they cannot do anything for me. Secondally, just recently on 10/16/2014 while I was trying to take my 7 year old son to the er, my car would not start. I thought it could be the battery, but the lights and everything else was working. After several attempts and after me tapping the ignition switch the car finally started. Everything in the car comes on however, the car makes a clicking noise and does nothing else. A week later it did the same exact thing on 10/22/14. I looked online and all behold there are several complaints going back to 2009 there are also youtube videos. My question is why is dodge not being held responsible for there negligence, cleary there is a known issue. What tragedy has to happen before dodge does something to resolves these issues for their customers. I would also like to add that the dodge journey is by far the worst car that dodge has ever produced!
Continuous brake failure due to premature brake wear and rotor wear. Caused failure with brakes resulting in going through intersection narrowly missing another car. Brakes failed and repaired at my cost 3/25/12 at 48452 miles brakes failed and repaired at my cost 7/16/13 at 67356 miles brakes failed and repaired at my cost 10/17/14 at 82951 miles key ignition replaced due to recall in 2012 and the vehicle still loses power with gauges and lights.
Tl* the contact owns a 2010 dodge journey. The contact stated that the vehicle failed to start on the first attempt. The contact also stated that the vehicle stalled. The contact stated that the federal safety agency campaign number: 14v373000 (electrical system) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the part was not available for the remedy. The vehicle was not repaired. The failure mileage was 92,000.
Tl* the contact owns a 2010 dodge journey. The contact stated that while driving at approximately 25 MPH, the vehicle stalled without warning. The vehicle was taken to a dealer where the battery was replaced but the failure recurred. The contact received notification of the federal safety agency campaign id number: 14v373000 (electrical system) however, the part was unavailable to perform the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
On my way home from work this evening I have never been so afraid, my car cut off at ever stop sign, I am a single lady have to work evenings this is terrible, I was told the dealer who will be fixing my car the recall parts are not in, please help.
On numerous occasions, my 2010 dodge journey looses wipers, radio, air conditioning, heat lights and on two occasions the motor shuts off. Both times on an interstate highway. Very scary! I had all my grandchildren with me on one occasion. My dealership told me to jiggle the key to make it stop. That was there "easy fix".
When leaving work last evening, I drove 2 blocks and my car stalled, I went to turn on the hazard lights and the did not come on and the radio stopped working so I hurried took the out the key to restart, as I drove 10 blocks it cut off again I can fell it losing power when it happened so as I'm driving fells like a something is not working because it sluggish but driving, I also noticed the idle does not hit the 2 and it moving to the 1 when sluggish, making note that I have gone to nissan of southlake morrow georgia to report my problem including the key remote not working so I cannot use the alarm or lock my doors every time asking for help even though they gave me a warranty they blew me off as a crazy customer, also when I went to landmark dodge the could not find anything wrong.
I purchased a used journey from nissan morrow ga, a week or two I began having problems, first time I was leaving and the car did not start so they towed the result I needed a battery so I changed it lwhen leaving work at night I get a block or two away and the car stalls at least twice a month and tonight taking my co-worker to the train it cut off.
Tl* the contact owns a 2010 dodge journey. The contact stated that when the key fob was pushed to unlock the doors, the windshield wipers suddenly activated independently. The failure occurred multiple times. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 200. ..updated 11/06/14
Since january 2014 I have taken my vehicle in multiple times to the dealership for intermittent starting issues.it also has a slow crank occasionally this is more random then it not starting. When I try to start it it just clicks. If I wait a few minutes then try to start it again eventually it will start. This car has left me stranded many times and late for work/appointments. The dealership has replaced the tipm fuse box, starter, battery and all key fobs and it still will not start randomly. I have noticed that most of the time when it will not start it is because the car is hot(after being driven for a significant amount of time) or simply just sitting out in the sunlight. When the dealership hooks it up the their machine it does not throw an error code. So they keep telling me "they are scratching their heads they do not know what is wrong and do not know how to fix it" this is not an acceptable answer to me after looking on this website there are multiple complaints for the same issue. Chrysler needs to figure it out and put out a recall for it. I have called chryslers customer support multiple times I have had a case open for 4 weeks I have never heard from my case manager just someone calling on her behalf. I can't seem to get anywhere with dodge. I am taking it back to the dealership tomorrow. I have taken it to the dealership every monday for the last 5 weeks. They keep it for 3 or 4 days then send it home with no results.. I am not taking it back from this time without better results. This car is only 4 years old it should be a reliable car. I shouldn't be afraid to take it somewhere.
2010 dodge journey which we purchased nov. 2013 , main one being the alarm and horn go off randomly, driving down the street, middle of the night.....etc. Had the tpim replaced 4 weeks ago which took 2 weeks to diagnose and get the part, this past sunday alarm goes off and won't stop, so in looking for the fuses to remove and stop the alarm I found them in the tpim, basically it is a fuse box that controls the whole electrical system. So back to the dealer again today, again replaced the tpim. One block from home and horn starts going off again. Chrysler is aware that this is a problem on several chrysler vehicles mainly ones purchased in 4 states. I even found a site for a class action suit. Fortunately we purchased the extended warranty and have only paid a small deductible other than the time and frustration. So back to the dealer tomorrow. I am seriously concerned because it is a safety issue as it can effect airbags, lights, windows and a whole lot more. Good luck! We were told today that one customer had 3 different tpim's replaced so far. They are not new, cannot get a new one only refurbished!!!!
Three to four days per week the car will not start. Turn the key and you get nothing but a click. I have only owned the vehicle for 2 months and it has done it since the very beginning. Have had the dealership and a private mechanic look it over and they have found nothing. It sounds very similar to the issue being corrected by recall now. Although this vehicle, so far, has not stalled while driving thank god. Am not happy that my "new to me" car is so unreliable.
Tried to start my vehicle and it would not start. It would not turn over at all. Checked the battery but the battery was fine. Had the car taken to a repair shop but it then started fine and after an inspection, they did not find anything wrong. This has since happened twice where I was stranded with the car randomly not starting. I have had to wait a period of time for it to start. I called dodge corporate (chrysler) but they did not seem to have any answers or be concerned. This is definitely a safety issue at this point as I would hate to be stranded somewhere with my car not starting.
Sometimes the vehicle won't start. It is in the dealership again today. This is the 4th time in the past 2 months. Dodge can't figure it out. They have been trying but to no avail. We have figured out if you wiggle the gear shift the car will start after a little while. Hopefully dodge will check the sensors in the gear shift during this visit. It is getting old having to keep taking the car back in the shop. Dodge has been great with working with us but we still have the problem.
Tl* the contact owns a 2010 dodge journey. The contact stated that while driving at various speeds, the engine loss power and stalled. Additionally, the contact stated that the brakes and rotors required replacement approximately every two months. The contact stated that the failure occurred three times or more per week. The vehicle was taken to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Car was parked and I thought a neighbor was honking their horn for quite awhile, it stopped, but a little while after that I was walking by the car and it just started beeping. Not solid beeping but like it was trying to get my attention. Also the car is slow to start (like a dead battery) but I just installed a new battery and the transmission has been banging hard since the first day I got it. I had it in a number of times for the problem, but it would not do it with them in the car.
I have been having problem with my doors unlocking. I thought it was the key-less remote needing a battery or the car need a new battery, changed both and that wasn't it. The only door that would open was the driver's side. Sometimes all the door will open , then once it opens it will not open again until, maybe a week from then, a month. It just opens when it wants. I have to lean over to open the other doors when I get in. I took it to the dealership and I was told that I need another computer module, but they coudln't find anything wrong with it so that had to be the problem. No one has $600 for that tpn part. I think this should be looked onto.
Ignition key goes into the off position which depowers all electrical components, ie...radio, air/heat, signals, power windows, wipers, dashboard. Problem has been continuous every since recall issue has been supposedly fixed by dealership after safety recall. Sometimes causes car to not start on first try, have to try 2-3 times before car will actually start but problem persist while driving at least 1-2 times each time I am driving my vehicle.
Just like many 2009 and 2010 journey owners, I too have experienced the vehicle not turning over to start. It has happened approximately 2 dozen times in the past 2 months at random. Sometimes the vehicle will not start 3 times in one day and then the problem will not occur for another week. Once the key is in the ignition and I turn it, I have battery power, it simply will not push through to actually start the vehicle. This is very irritating and I have not been able to duplicate for the dealer so of course they will do nothing for me. I also have noticed that on the freeway, when getting above 60 the steering wheel feels shaking which is quite terrifying and then if I go to break, it feels very wobbly. Again, not something that I can reproduce at the dealer and therefore cannot be fixed. I loved my car for the first couple years I owned it, but lately it is not up to par and worries me to drive with my 2 kids in fear of the unpredictable steering issue or being stranded if it decides to not start at all.
While driving I randomly lose all interior power - windows, wipers, radio, AC, signals. Engine continues to run and steer fine. Shutting off ignition and restarting corrects problem. It happens with no warning and no apparent cause. Ac blower burned out about a year ago; dealer said it was due to a short and they fixed the short for free, but that didn't solve the power loss problem. I've found that pushing the ignition fob slightly in - or pulling slightly out - when it happens can resolve the problem without having to restart the vehicle but I worry that this problem will burn out the AC blower again. This loss of interior power happens on average once every 4 to 6 weeks; it's a safety issue since I the wipers or defog may stop working when it's raining. I don't know if it affects airbag performance and I'd rather not find out that hard way.
This vehicle is equipped with a dodge oem remote start system which was activated in this situation. I entered the "remote started" vehicle and went to place my key into the run position. I inadvertently took the key to the start position and upon doing so turned off the radio, power windows, air, turn signals, cluster lights. I was able to drive the vehicle during this incident. These particular items were the only ones I noticed to be non-operational, but there very well possibly could be other critical components such as air bags affected. In order to regain functionality, I had to turn the vehicle to the off position restart. I tried to duplicate the situation but was not able to get to get a recurrence at this time. This is the 2nd time I have had this arise. I was able to capture video of the powerless components and show the vehicle was capable to be driven. I've made an appointment with the local dodge dealership for review. This vehicle did have a win module recall in 2011, and is not currently part of the recent dodge ignition problem recall.
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