This 2010 dodge journey sxt which was delivered to me on 18 march 2010. On 19 july 2010 I had to take this vehicle to tucson dodge when the check engine came on and the vehicle commenced to shudder. Examination by the service department found that the # 1 cylinder was misfiring and the intake and exhaust valves were not sealing properly.also, the lower intake manifold plug was seeping coolant. The expansion coolant tank was leaking at the seam. These problems necessitated the replacement of the entire right cylinder head assembly and lower intake manifold,and expansion coolant tank. After repair and return of the vehicle to me, 26 july 2012 , upon starting the vehicle a distinct clicking noise was heard . Which I reported to the service department who were quite dismissive about it . On or about 27 august I returned to the dealership the clicking was getting louder and the vehicle was shuddering again. This necessitated a second engine repair. "the rocker arms are walking due to worn blocks and rockers". Ergo the left and right bank rocker arms/shafts/tappets had to be replaced. Chrysler has failed.neglected and refused to replace the engine in its entirety despite my demand that they do because of repeated documented defects therewith. This engine should not have been broken down and repaired. Evidence the second engine parts failure. Also, why should the blocks be worn at 32k miles? I am thinking that they were worn when they were put in at the factory and an inspector missed this if in fact they were even inspected at assembly.I have absolutely no confidence in the roadworthiness of this vehicle. This engine presents a serious threat to the safety and wellbeing of me and/or my wife and grandchildren while we are out in the vehicle. I am concerned that the engine next will seize or shut down putting me or them in harms way without warning. *tr
2010 Dodge Journey engine complaints
Page 7 of 7: complaints 161 to 188 of 188, newest first, as owners wrote them.
I have had to replace front and rear brakes on this vehicle at a huge expense and the poor stopping ability caused premature wear of my tires which also had to be replaced at a large expense. Also, on multiple occasions my vehicle will not crank when the key is turned. The lights, radio, and windows continue to work, ruling out the battery as the cause. You can hear a "click" when the key is turned but the car remains dead. I have been stranded in dangerous situations when this has happened. Each time the vehicle has been taken to service, no remedy is made as I am told that the problem can not be duplicated. The vehicle is currently in for repair with the same issue. I have asked to have the electrical system checked because I have had issues with multiple bulbs blowing out, (all at the same time), one window not raising or lowering from the passenger button only and a multitude of other quirky, electrical items. I feel that this vehicle is unsafe .
Tl* the contact owns a 2010 dodge journey. The contact stated that while driving 70 MPH the vehicle stalled without warning. The vehicle was towed to an independent mechanic who was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 56,000.
We received notice that there was a voluntary brake recall from dodge jan or feb 2012. At the time my wife was experiencing jerking and pulling to the steering wheel when braking. We took the vehicle to the dealership and we were advised that the front pads and rotors would have to be replaced and dodge would cover the cost. This was around feb/mar 2012 with approximately 17k on the vehicle. On 4 aug we took the vehicle back to dodge due to the same braking problems and a check engine light. We were advised that the check engine light was caused by a crack piston head and dodge stated that the piston would be replaced under warranty. However, we were then advised that the jerking and pulling in the steering was caused by the rear brakes and we would have to paid $534.00 to have the rear rotors and pads replaced. This didn't sound right to me so I checked for any tsb/recalls, the cas website, and the federal safety agency website I found out that the brake problems (both front and rear) have been a serious issue with dodge and repairs and costs have been all over the board with dodge excepting no real fix except charging car owners on repeated repairs that only fix the problem for 3-9k. If this is the case the federal safety agency should mandate dodge to properly fix this problem with correct parts or fully recall all of these vehicles. Dodge is putting my wife and son in danger everytime they set foot in the vehicle, and that is something the agency for highway safety should not allow to continue. We consumers need a real fix and not a bandaide on a defective product and your agency should not allow dodge to continue to ignore this problem. The federal safety agency should not have to wait for someone to lose their life before taking action against dodge. We are not beans to count, we are people!
I purchased a 2010 dodge journey (used) in september, 2010. My problem first occurred in may, 2011. I went out to my car leaving work, and it would not start. Lights/horn/locks/radio all worked, but all I got when I turned the key was a clicking sound. At first thought, I figured the battery may have died and needed a jump-start. But this did not work. After trying for 1.5 hours, I finally had the vehicle towed to a dealership. As soon as the vehicle was released from the tow truck, it cranked right up. I had the dealer run a full diagnostic check on it, since it was there and problem had occurred. But they found nothing wrong. I drove the car home, and the problem began to occur more frequently. It has occurred at least twice a week, with wait times varying. Sometimes it'll start after 5 minutes. Other times, I have waited 2-3 hours without it starting, and have been forced to have the vehicle towed. Over the past year I have driven (or towed) this vehicle back to my local dodge dealership a 10 times! The most recent visit was on 7/29/12, when I paid to have the win module and key fob replaced, and it still doesn't work. I have been given several reasons for the problem, all of which they have supposedly fixed (either at the expense of my extended warranty or at my own expense). Other times, I have simply been told there is nothing they can do because they cannot duplicate the problem when they have it. I have filed 2 separate complaints with chrysler corporation, but no help. I no longer feel safe driving this vehicle. I transport my 3 grandchildren on a daily basis (two 4-month old twins, born prematurely). I live in tx, where temperatures reach as high as 110+. I am very afraid of having my grandchildren in the car with me, and the car will not start for 2-3 hours, forcing us to wait in the 100+ temperatures to see if the car will decide to work. Please help!!!
The car first would stall while driving losing all power, a plastic piece was installed to hold key after several complaints. Shortly after the vehicle would not start at all on several occasions leaving me stranded this happened for almost a year more often than not and I was told by the dealerships there is no recall and I would need to pay to replace the ignition which I had to finally do when the vehicle would no longer start at all in january of 2012, I now have a new ignition which was supposed to fix the problem and have still been experiencing the same problems about a month after I replaced the ignition and keys which I had to pay extra for a second key it is getting back to the way it was before I replaced the ignition taking me 30 mins to start my car today, all the power comes on the engine will just not turn over. This car is become very unreliable for a working mother, I never know if I'll be able to just get in my car and go or if I'll have to leave my car somewhere over night and come back and hope it starts again. Please help!!
While driving at hwy. Speed 50 MPH, engine just cut off, losing lights, power etc.. After months of complaints and appointments with no help, finally received a recall notice about a yr. After our first complaints. The ignition switch had to be replaced, fob was slipping out of ignition. Now brakes are on back order, resurfaced both front and rear at 9406 miles,adjusted at 12259, and awaiting parts for our third repair on the brakes front and rear at 20697. Did I mention they want a 100. Deductible to repair a defect in their brakes.
Tl* the contact owns a 2010 dodge journey. The contact stated that while parking in a residential driveway when he noticed a fire had erupted from under the hood. He was able to remove the vehicle from the driveway and contacted the fire department. The fire department was able to extinguish the fire. The vehicle was towed to a salvage facility and was not inspected or repaired for the failure. The manufacturer was contacted and stated that the contact's VIN was not included in any recalls and provided no further assistance. The failure and current mileage was 15,300. The VIN was not available.
Tl* the contact owns a 2010 dodge journey. While traveling 40 MPH the contact noticed that the vehicle would not accelerate however, the rpms would rise when the acceleration pedal was depressed. The vehicle was taken to the dealer on two different occasions were the oxygen sensor and the catalytic converter was replaced. However the failure persisted. The current mileage was 93,000 and the failure mileage was 91,000.
1) I had the front brakes replaces after owning the care 7 days. The dealer replaced the front rodars and brake pads. Six weeks later I complained of the metal to metal sound from the rear brakes, but the dealer told me, "you can keep driving the car, it's ok for now". Now the brakes are totally gone and the front brakes are causing the car to shake when you slow down...again!! 2) the car doesn't always start. You have to crank the key 4-5 times before it will start. This seems to be in intermittent problem. 3) the transmission jerks into gear. 4) the plastic in the wheel well coming off.
Tl* the contact owns a 2010 dodge journey. The contact stated that the vehicle would not start. The contact had the vehicle taken to the dealer but no failures were discovered. The vehicle was taken to the dealer twice and each time the dealer stated that the vehicle started without any problems and there were no failure codes produced through diagnostic testing. The vehicle was not repaired. The failure mileage was unknown, but the current mileage was 21,697.
Tl* the contact owns a 2010 dodge journey. The contact stated that it was difficult to start the vehicle using the key. The contact had to turn the key in the on and off position numerous times before the vehicle would start. The dealer attempted to diagnose the failure, but was unsuccessful. The manufacturer was notified and was in the process of assisting the contact. The vehicle was not repaired. The failure mileage was 20,000 and the current mileage was 23,000. Updated 11/221/11*lj the consumer stated he had to turn the key numerous times, to get the vehicle to start.
My dodge was purchased and originally had a radio connection problem. Where it played static while playing a cd as well as the speakers sounded blown out. Since he radio has been replaced 3 times and still seems to remain the same. I have had the alignment done 4 times since may 2011 and the problem remains.the AC has a delay when turned on. But my bigger problem is when I felt my car shudder while pulling away from the curb. It seriously felt as though the wheels were going to fall right off and out from under the car. I took it in to the dealership and they reported no problem although when we test drove the car the ! Light in the dash came on. So they had me wait about 20 additional minutes to fix the issue. Since I have gotten my car back it now shuts completely off when I come to a stop. I am freaked out and devastated by my overwhelming concern for my 5yr son and myself. I just am currently not feeling the "dependable dodge" statement. Hopefully dodge recognizes that this is happening often and fixes it before a death occurs. Simply is it a danger to our self and the community to drive around in cars that completely shut down unexpectedly.
Tl* the contact owns a 2010 dodge journey. The contact was driving 6 MPH attempting a turn when the engine stalled. The vehicle restarted after the failure and was taken to the dealer. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 4,500 and the current mileage was 6,551. Updated 09/29/2011 *ln
Tl* the contact owns a 2010 dodge journey. The contact stated that while driving approximately 60 MPH the vehicle stalled. The vehicle was taken to an authorized dealer where they were unable to diagnose the failure. The manufacturer was not made aware of the failure. The failure mileage was 26,900 and the current mileage was 30,000.
Tl* the contact owns a 2010 dodge journey. The contact was driving 40 MPH when she traveled over a road bump and the vehicle stalled without warning. The contact was able to restart and the vehicle was taken to the dealer for inspection. The vehicle was left with the dealer for three days who was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was not made aware of the failure. The failure mileage was 6,700.
Tl* the contact owns a 2010 dodge journey. The contact stated that the vehicle would suddenly stall without warning. The dealer made three attempts to duplicate the failure but to no avail. The manufacturer was made aware of the failure. The current and failure mileages were unknown.
Started with a flashing check engine light after awhile will stay on & only flash intermittently. Dealer found code for #1 cylinder misfire & a tsb to update the software. 2 weeks later it returned, when the light flashes the steering wheel & front end shakes. No codes, no tsbs. It returned within 80 miles of last trip to dealer, they performed tsb 18-024-10 crank sensor shim, light returned along with the shaking within days. Dealer replaced flexplate. Again the light returned within days. Next they did some form of engine cleaning, light returned within 500 miles of last attempt to fix. Codes are always#1 cylinder misfire & random cylinder misfire. On may 16th the dealer looked at it, did a compression check of the cylinders, all good. Chrysler support told them to change the PCM. As of may 19th it was 7th nation wide on back order while I continue to drive the vehicle with the light on & intermittent shaking hoping it doesn't leave me stranded between now & when the part comes in as they don't have an exact date. Dealer claims no other reported journeys having this problem.
I had a 2010 dodge journey that caught fire while I was driving and proceeded to burn to the ground. I was turning to park in front of my friend's home, when the fire burst out of the engine, near the windshield. This, on its own, may not be overly monumental, but there are many factors involved that I believe need to be brought to public attention. First, the car was purchased brand new off the lot 2 months prior to the march 11 incident. The inspection showed that the issue that caused the fire was a defect involving the steering fluid line....an issue that has occurred many times in this vehicle!! There was a recall for the 2009 journey, but nothing for the 2010. Seems to me that whatever the toluca mexico assembly plant has been doing wrong, hasn't been rectified!!! Chrysler needs to recall this vehicle again!!! Chrysler legal, told me it wasn't going to happen! Second, chrysler legal department is being extremely curt, and unhelpful in resolving things for us. They are 'allowing' us to keep our current loan in place (for the car that exploded) and 'giving' us the current msrp on that car (a 2010) to find another new chrysler vehicle. Then, they said that they might reimburse a percentage of the many things that were in the car....like my 2 britax car seats! At this point, I'm incredibly frustrated, and desperate for the message to get out about how corrupt chrysler is, and how dangerous this vehicle is. I would be completely devastated to find that this issue took someone's life, and I hadn't tried to do something about it!!! Thank you
Engine stalls on 2010 dodge journey..while driving to work engine and car started shaking and would not accelerate. Fuel injector fixed. Three months later same problem tech's say computer can't find codes. This is the third time with same issue not receiving any help from dealership. My family safety is important to me. The dealership still has my car after 5 days issue not resolved.
2010 dodge journey stalls out while driving it dealer says he has view it when it happen.....I see that there are many complaints for this condition and dodge is doing nothing to fix it #2 this car has four complete brake jobs on it in its first 10,000 miles brake pads and rotors and calipers I feel the car shake when you apply the brakes. I have never heard of a car needing this done in it 1st 10,000 miles once again I see many complaints out there.
Tl*the contact owns a 2010 dodge journey. While driving approximately between 55-60 MPH, the engine completely stalled without prior warning. The contact was able to restart the engine and resume normally. The same failure occurred at a different time. The contact planned to take the vehicle to an authorized dealer for diagnosis. The failure mileage was approximately 8,500. Updated 3/21/11 *cn the consumer stated the instrument clusster went dark and all power was lost. Updated 06/24/11
Tl*the contact owns a 2010 dodge journey. The contact stated that the check engine light illuminated and the vehicle suddenly shook and stalled. The vehicle was taken to an authorized dealer several times and each time, a different trouble code was given. The dealer corrected the problems associated with the code but the failure continued and the codes continued to change. The dealer replaced the computer and panel but the failure continued. The VIN was unavailable. The failure mileage was 5,000 and the current mileage was 15,500.
2010 dodge journey, while returning this vehicle to the rental office another vehicle was rear ended. Both had been going about 5 MPH and were about 35 to 40 feet apart when the dodge journey engine started to race and the vehicle in front was struck, would not stop even thought the brakes were applied. After the accident while the front seat persons were outside the vehicle looking at the damage on both vehicles the dodge engine started to race again with no one in the front of the vehicle, it was shut off at this point. After names and so forth were exchanged [ both vehicles were rentals] the dodge was restarted and ran fine into the return area. While they were checking it in and the vehicle return agent was shown the damage he went over to check the gas level. Understand, again at this time there was no one inside the rental vehicle at all. Everyone was outside standing around. As the car rental agent started to look inside the engine started racing again, in fact he actually jumped back and I reached in and shut it down. This was reported to the insurance people and after several calls the finally said that the rental company had inspected the car by taking it to a dealer who looked at the engine and test drove it and nothing happened so the vehicle was alright. The agent who checked it in was never contacted and none of the people in either vehicle were asked about the engine racing. I understand that for an accident involving 6 or 7 thousand dollars they are not going to take a car apart but it is my understanding that this vehicle has a box that can tell what was going on just prior to the accident. The inspection was done by a dealership at a cost of $105.00 so it was not extremely well inspected.
Tl*the contact owns a 2010 dodge journey. The contact stated that while driving 25 MPH the vehicle suddenly shut off. The contact had taken the vehicle to the dealer multiple times and they were unable to duplicate the failure. The contact stated that the vehicle was very unsafe to drive and feared that it would cause a crash. The failure mileage was 26,000.
2010 dodge journey, just quits running while low speeds or coming to a stop intermittently, the dealer has done nothing.
While driving my car lost all electrical power and engine shut down. I quickly put the car in park and restarted. When I contacted the service department they had me bring the car in but were unable to duplicate the problem. They kept the car for over a week and no one was able to have this happen. There is also a secondary issue. When you initially go to start the car it will not start the first time. It will however start the second time. Again the service department was unable to duplicate the problem. However that same afternoon I had stopped at the store and when I went to start the car it did not start the first time.
Tl*the contact owns a 2010 dodge journey. Whenever the contact drove the vehicle the engine shut off. The failure occurred at various speeds. She called the manufacturer who offered no assistance. The vehicle was taken to an authorized dealer who was unable to duplicate or diagnose the failure. The current mileage was 55,938. The failure mileage was approximately 2,500.
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