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2011 Dodge Journey airbags problems

14 complaints (8% of all complaints for this car). Typical mileage when it fails: 98,246. 4 crashes reported.

owner complaints
14
of this car's complaints
8%
typical mileage
98,246
crashes
4
recalls
1

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
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125k-150k
150k-175k
175k-200k
200k+

Dodge Journey airbags problems in other years

200920102011201220132014201520162017201820192020

Related recalls

Air bags: frontalReported July 7, 2017 · 363,480 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Remedy
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T47.

Recall number 17V432000 · Recall details

What 2011 Dodge Journey owners say

Most recent owner complaints, unedited.

Filed Apr 29, 2024 · Airbags · 167,000 miles · CO · crash · 1 injury

The contact owns a 2011 Dodge Journey. The contact stated that while his daughter was coming to a complete stop at a stop sign, the vehicle was rear-ended by a distracted driver. The air bags did not deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. Although examined at the scene by EMS, the contact's daughter later transported herself to an area hospital, where she was treated for a concussion and a nondescript injury to her left knee requiring surgery. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 167,000.

Filed Dec 1, 2020 · Airbags, Electrical · 106,000 miles · IL

The vehicle suddenly shuts off at highway speeds and has significant trouble restarting. The vehicle has been inspected over 10 times by an asc certified mechanic for this issue and there hasn't been a check engine code present that would cause this issue.

Filed Oct 9, 2019 · Airbags · 98,000 miles · TX

The air bags are suppose to be recalled due to deployment and when I reached out to the dodge house they said no recalls?

Filed Oct 9, 2019 · Acceleration, Airbags · 65,000 miles · TX

1) cruise control not working and only works when it wants or refuses to turn off this happens sitting still, driving or even if I turn off and on the car for reset it still does not work. The web shows a recall but the dodge dealership said no recall? This has been on going since we purchased the car and has been in the shop numerous times to get repaired and still not repaired. 2) wheels shake while applying the brakes I have replaced the rotters and brakes and it still does it I see a recall on this also but dodge says no recall? Airbag deployment without cause the internet says recall and the dodge house says no recall? This dodge journey has many problems and should be fixed by the company by recalls. They did not fix the 2010 and they found them selves in a lawsuit, maybe that is what it is going to take on the 2011 also.

Filed Feb 27, 2019 · Airbags, Electrical · CA

Takata recall airbag light has gone off numerous times and I've reset it numerous times, this problem started about 6 months ago for the airbag light also the climate control power button and the touch screen for the car interior fan will turn on with nobody touching it, I will turn it off and it will turn back on automatically I keep turning it off and it keeps turning on I don't know what's going on with this but it's been going on since I got the car need help finding out what's going on getting tired of these problems.

Filed Feb 2, 2019 · Airbags, Driver assistance · 55,312 miles · MO

Mileage on vehicle 55312 miles. Abs light stays on after starting. Fault found by dealer is the orc module part #68163807ab (aka) air bag control module. Part defect affects ABS and air bag deployment. Identified as safety issue currently without a factory recall.

Filed Sep 11, 2018 · Airbags, Electrical · 92,462 miles · NV

"takata recall": local dodge dealer, inspected the vehicle and replaced the defective part(s), then told my wife the 'actual steering wheel airbag' wasn't working and diagnosed the issue as the electrical connector. They said they would not repair, replace or fix unless we paid the cost for a new airbag,why isn't the airbag part of the recall? We haven't had any accidents in this vehicle nor anything that would, could damage the airbag.. Since the dealer is stating the problem is electrical, in the safety system, should this be classed as a 'safety' issue and repaired by the dealer..

Filed Aug 7, 2018 · Airbags, Electrical · 137,000 miles · MN

Tl* the contact owns a 2011 dodge journey. The contact stated that the wire harness underneath the driver's seat was causing the air bag warning indicator to illuminate. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and did not assist. The failure mileage was 137,000.

Filed Dec 23, 2016 · Airbags · MI · crash · 1 injury

Tl* the contact owns a 2011 dodge journey. While making a left turn, the contact's vehicle was rear ended by another vehicle. The air bags failed to deploy. A police report was filed. The contact's hip was injured and medical attention was received. The vehicle was towed to an independent mechanic and repaired. The failure mileage was unknown.

Filed Oct 18, 2016 · Airbags · 110,000 miles · MS

The airbag light is on and will not go off. I'm not for sure if the airbag will deploy if I was in a accident. My ECM will not read and it was checked by to different scan tools. I am very concern about my safety. The electronic throttle control light comes on and my vehicle will not start. I am scared to drive my vehicle because I don't know what might happen.

Questions about the 2011 Dodge Journey airbags

Does the 2011 Dodge Journey have airbags problems?

Owners have filed 14 complaints about the airbags of the 2011 Dodge Journey, 8% of all its complaints.

At what mileage do 2011 Dodge Journey airbags problems start?

The typical (median) mileage in owner complaints is 98,246 miles.

Was there a recall on the 2011 Dodge Journey airbags?

Yes, 1 recall: 17V432000. Check your VIN to see if your car still needs the free repair.

What year does the Dodge Journey have bad airbags?

The Dodge Journey model years with the most airbags complaints are 2009 (269 complaints), 2010 (89 complaints) and 2015 (69 complaints).

Other 2011 Dodge Journey problems

Brakes 55Electrical 43Engine 34Steering 23Transmission 20Lights 8Acceleration 7Driver assistance 7Suspension 5Fuel system 4Tires 3Visibility 3Wheels 3Seats 2Body 1Locks 1Seat belts 1

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