While driving the vehicle on a 4 lane highway the car stopped in the middle of traffic while accelerating. The vehicle had no indication/warning of its shut off. I had my child in the vehicle and could have been in a serious accident. I tried starting the vehicle again and it would not turn over. Vehicle has had all required/recommended maintenance. Vehicle has 140000 miles. Unknown of the cause of the shut off.
2012 Dodge Journey electrical complaints
Page 4 of 5: complaints 71 to 100 of 116, newest first, as owners wrote them.
Tl* the contact owns a 2012 dodge journey. While driving approximately 20 MPH, the windshield wipers activated, the vehicle lighting suddenly illuminated, and a burning odor was present. The vehicle shut off and was towed to the dealer (simi valley dodge located in simi valley, ca) where it was diagnosed that a wire harness caught on fire and melted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 93,000. ...updated 11/15/17 *bf updated 9/7/18
Tl* the contact owns a 2012 dodge journey. While operating the vehicle, the instrument panel lights flickered off and on and the instrument gauges would not remain illuminated. Also, the rear brake light bulbs burned out on multiple occasions. The cause of the failures was not diagnosed. The vehicle was not repaired. The dealer and manufacturer were not notified of the failures. The failure mileage was 19,000.
While driving on public highway the engine stalled, steering locked and had to coast to a safe spot. This is the 3rd time this has happened. 1st time march 2016 mileage 94470, 2nd time end of october 2016, current time august 2017. Each time the computer tells the dealership it is the crank sensor which we replace. This is very scary and my daughter is afraid to drive the car. We have been lucky to be able to get off the road so far, but are afraid of it happening again and being in an accident. Wondering if dodge is going to do something about this since I see many other similar complaints posted.
My journey doesn't want to start. According to the mechanic it's the module that doesn't read the key. We had our family vacation in baja california and we were stranded there because my 2012 dodge journey wouldn't start.
While driving the car suddenly losses power and the stability lights and ABS lights all flash. This occurs while driving on the city street and highway and turning. The shop says they do not know what is causing it. There are lots of customers on the internet with the same type of problems. This does not occur while sitting still only in motion. This has happened numerous times and when we check for codes all it says if engine misfire even though there are stability light and ABS light on.
Am driving dodge journey 2012.initially the issue was intermittent but it is permanent now. All four switches are not working. When I press the switch it generates continuous clicking sound.
Tamara recall- my vehicle isn't listed on the recall, however, my airbag light comes on and dings constantly. It is when no one is in the front passenger seat and when there is a passenger in the seat. It seems to happen more often when turning corners or when backing up. Also, my electrical system is messed up as well. Sometimes my charging outlets work and sometimes they don't. This began to occur after my motor was replaced at 17,000 miles by the dodge dealer because it had a manufacturing defect. There were holes in the metal of the motor and oil was seeping out of it. Now I have had issues with the air conditioner, the radio, all charging ports, the cruise control, and the airbag light coming on randomly. The local dodge dealer always says everything is fine when I take it in, because they cannot replicate the problem when it is in the shop.
Dodge recall 2011-2015 2012 dodge journey purchased march 25 2017 - total loss as of april 24th 2017 engine blew during a reverse
The power adapters in the center console have shorted out the aux port work the USB and other ports and lights do not. Also the sync climate control will un-sync with out being touched in the rear or front of the car.
Tl* the contact owns a 2012 dodge journey. While driving 50 MPH, the brake pedal was depressed and traveled to the floorboard. The contact stated the brake pedal was released and reapplied until the vehicle finally stopped. The vehicle was not diagnosed or repaired due to the fact that the vehicle was operating normally. Several days later, while driving 40 MPH, the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic where it was diagnosed as having a fuse box failure. The independent mechanic advised the contact to take the vehicle to a dealer because there was a recall; however, the dealer stated that there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage and VIN were unknown.
Alternator is defective ruining both the batter and having to replace the alternator and battery multiple times. This has happened twice already in january 2014 and april 2015. And again now march 2017. On a road trip my wife and kids went on in the middle of the highway the vehicle suddenly lost power and almost control. She was able to pull it to the side of the road. She turned the car off completely then turned it back on and it started. The drove another hour and the battery light came on shortly after the vehicle powered off again. She the called roadside assistance and they brought it home. We had to replace the alternator and battery. The second time this happened I was able to identify the problem as to not get stranded and once again replaced the alternator and battery. The auto parts guy insured me that they had fixed the problem with the new alternators. Clearly not. We just finished out 3rd replacement of both alternator and battery after a long road trip we had to buy a battery in the middle of to get home. This issue needs to be addresse. I spoke with the dodge dealership originally and they were no help and said they would have just replaced the alternator and battery as well. ## VIN passed ## dodge journey 2012 ##
I was driving my SUV and while driving my truck stalled and I could not turn it off for several means. The steering wheel locked up and my push start button would not let me turn it off to restart. After 10 mins it let me restart. I had it towed to a car repair shop and they can not find anything wrong . The first shop told me that my oil was mixing with my coolant and visa versa . I then took it to the main shop to have it looked at and they say it's nothing wrong. I just drop my kids off moms before this happen and I just got off the interstate, the possibility of it cutting off while my kids are in the vehicle is dangerous.
Tl* the contact owns a 2012 dodge journey. While driving 35 MPH, the vehicle stalled without warning. Prior to the failure, the headlamps failed to remain illuminated. While attempting to restart the vehicle, the "no key connection" warning indicator illuminated. The contact also stated that the hazard lights failed. The vehicle was taken to be diagnosed, but the results of the diagnostic were unknown. The contact was not informed as to what caused the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
Tl* the contact owns a 2012 dodge journey. The contact stated that the vehicle experienced a complete loss of power while driving 60 MPH. The failure occurred without warning. The failure was intermittent. The check engine warning indicator illuminated two days after the failure. The vehicle was taken to the dealer, but the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 107,000.
For the last four weeks my vehicle just stops in the middle of driving and shuts off the steering wheel locks and the car is not movable for well over a few minutes. Have taken the vehicle to be checked and it claims to be nothing but yet the same problem persist please advise me on what I should do, the vehicle is at 90,000 miles and I want to figure out the problem please and ty in advance.
We had issues with the differential, updates needed and dodge has no clue. But now this...we have a 2012 dodge journey that is acting very strange. It started with the headlights being on, even when they were off (we do not have automatic lights)...then after the car was off, the headlights would flash on and off every 10-30 seconds, we would have to undo the battery to keep it from dieing. We replaced the headlights switch and it still does and added a symptom. When my husband would manually lock the doors, it would unlock by itself. We were told it was the tipm which has to be done by dodge. Not sure what it will do next!
Tl* the contact owns a 2012 dodge journey. The contact stated that when the passenger seat was moved forward and/or backwards, the air bag light turned on and off and then remained illuminated. The vehicle was taken to a mechanic who diagnosed that the "b1c4e passenger positioner open circuit "did not send the signal to inflate or to activate in case of a crash". The passenger side wiring needed to be replaced. The manufacturer was not notified. The approximate failure mileage was 47,900.
The uconnect touch screen system went blank and the uconnect touch hand controls along with the switch bank controls stopped working. This means no heat or AC control and no radio/volume control. Even though this happened in mid summer, if it had happened in winter, there is no control of defrost system and a potential driving hazard. The dealer diagnosed the problem as a faulty telematics gateway module and the whole radio system needs to be removed to replace it. Cost $800 to fix!
I purchased a used 2012 dodge journey in september 2015 from lakeshore chrysler dodge and jeep of slidell, louisiana. We have had nothing but problems since driving off the lot. Found out after purchase that the car was not inspected prior to dealership reselling it. Before I even got home the check engine light came on. I called the dealership and reported issues. They did the oil change and inspected the car and said everything was fine it was "normal noises" however after complaining and complaining the were able to locate and fix the issue with the shifting noises and jolting. We are still experiencing the "normal noise" of three clicks when the engine turns off. We have numerous electrical/computer issues. The air, radio, touch screen, lights, all got off randomly. The system will not respond even if the vehicle is turned off and back on. It works when it wants to. We have issues where the car accelerates faster on its own have to break while car still tries to accelerate. We have had this vehicle in the shop numerous times since the purchase and they "can not duplicate the issue" so they can not fix it. I have provided numerous videos showing and proving the electrical/computer issues we are having. Dodge refuses to do anything to fix the situation. Everything is at our expense. Wants us to pay 150 diagnostic fee on top of having to get rent-a-car for the duration of time the vehicle is in the shop. The dealership has had my car on numerous occasions. One time they had it for over 18 days and said "normal noise" and "could not duplicate" however out of the 18 days they only drove the car 35 miles. I no longer feel safe driving this car. It scares me just to drive to the local grocery which we gotten stuck and had to have towed to dealership. I am so scared & trapped in this car with no way out. Contacting a lawyer this can not be legal to sell defects.
Tl* the contact owns a 2012 dodge journey. While the key was in the vehicle, the sensor illuminated and indicated that the key had left the vehicle. The vehicle would shut off without warning. The vehicle would not shift up or down from fourth gear. Even when turning the vehicle off and restarting, the vehicle remained in fourth gear. The manufacturer was notified. The dealer was unable to duplicate the failure. The vehicle was not repaired. The approximate failure mileage was 49,000.
Wife was driving the car and the battery light came on and radio and heater went off. She took it to oreillys and they said it was the altenator. I replaced the altenator and the heater or defroster still will not work and the battery light is still on. We have had problems with the computer with this car. The turn signals were not working correctly when you turned on the left signal the right signal would come on. Really dissapointed in this car at this time and dodge
Tl* the contact owns a 2012 dodge journey. While driving at approximately 55 MPH, the throttle and traction control warning indicators illuminated and the vehicle shook violently. On a separate occasion, while driving at low speeds, the engine stalled without warning. The failures recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the bcm needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred. While driving at approximately 15 MPH, the check engine, throttle, and traction control warning indicators illuminated and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed that the bcm needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000. Updated 05/03/16*lj
On november 11,2015, we were traveling from home to a doctor's appointment for a surgical procedure. We were traveling on interstate 65, in heavy traffic, going around 70 MPH when vehicle suddenly stalled, engine malfunction light came on, and vehicle lost all power. We were in the right lane and able to coast off the highway and avoid being hit. Vehicle would not restart and had to be towed to dealership that sold it. They were able to crank the vehicle and said there was nothing wrong. Because of safety concerns we pushed them to check further and they then said there were a couple of sensors that needed to be replaced (camshaft position sensor & crankshaft position sensor). We're in the process of replacing those. The vehicle is a family vehicle that is used regularly to transport children and other family members. There is a definite safety concern with a vehicle that would suddenly lose power, with no warning, and could lead to a serious accident. Dodge should recall until it is repaired.
Since I purchase my car, the radio has gone out of conto andconstinley keep changing the channels and won't stop. While driving my radio and HVAC turned off and interior light came on. Now my gears hesitating to shift (sticking) when turning making a loud thump. This all happens while driving on a highway, street. If I hit a bump, my radio would change channels
Tl* the contact owns a 2012 dodge journey. The contact stated that while driving at 5 MPH, the vehicle stalled and the check engine warning light illuminated. The vehicle was towed to an independent mechanic; however, details of the diagnosis could not be provided. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 57,000.
The instrument panel which controls your ability to turn on radio, tape player, and heating/air conditioning has gone out. I purchased this car in november 2013, and it's unfortunate for me that I did. Another failure of this automobile is when it rains heavily, my back doors fill with rain water. You can hear it inside of the doors. It makes me believe that the car was in some type of flooding condition. My back wheel on the drive's side also has a brownish-red tinge that appears to be rust. I am disappointed. Did I see the correct report of the reliability of the car? When you place the key in the ignition and start, or use any of the modes on the ignition, the screen was constantly stating, "loading," and it turned black and is out. This happened before in 2014 and I thought that maybe it was just a glitch, but it isn't.
Tl* the contact owns a 2010 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Bluetooth / uconnect / voice recognition stopped working
Tl* the contact owns a 2012 dodge journey. The contact stated that the vehicle exhibited electrical failures with the air conditioner, heater, door locks, lights operating independently and an overheating steering column. The vehicle was not included in the federal safety agency campaign number: 09v082000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000. The VIN was not available.
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