The 2012 journey was being used to jumpstart a 1997 f 350 ford truck. The f 350 was not running while the journey was. Jumper cables were attached correctly. The women jumping the car went into the house for a moment when she heard an explosion and the roar of the fire. The entire front of the car was engulfed in flames. The windshield was blow out and flames reached 12 feet into the air. After the fire truck put out the blaze, the hood had vaporized . The car was reported as a total loss by the insurance company. The heat from the fire was so intense it ignited the f 350. It too was declared a total loss. I do not know the cause of the explosion in the journey. The fire captains report states the origin of the fire was the 2012 dodge journey. I believe that this has happened before. I also believe that serious injury or death would occur if a person is nearby or sitting in the vehicle.
2012 Dodge Journey fuel system complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
I left dallas,tex. Sunday,july,20th.headed to long beach,ca. My SUV stopped approx. 4 times.there was like a knocking sound or a jolt before each stop. There were no warnings on the dashboard, no steam from under the hood either, but I noticed when I allowed it to set idle for approx. 5mins. I looked under the hood,nothing appeared to be wrong.the SUV restarted.this was repeated 3 more times.I arrived in long beach,ca. At approx.11:30a.m. Wednesday,I drove to las vegas, no problems! Returning from there to ca., it stopped again in baker,ca. It was towed to barstow,ca. The tower and the mechanics at the 76 gas station couldn't find a problem, because no lights appeared in the dashboard. I had to sleep at the station overnight in my vehicle. I poured gas treatment fluid in tank. It seemed to help. The next morning I returned to long beach with no problems. I have not attempted to drive it yet. Will be leaving here to return to texas on sunday. Will take SUV to dodge dealer. You may e-mail me at [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Transmission shifts with a clunk between second and third gear. Dealer installed a program update that solved the problem temporarily. Dodge forum suggests this problem is not uncommon. I am concerned about safety issues as well as transmission failure after the warranty period.
My family was in the vehicle (my son was 4 weeks old at the time, my daughter 2) on the new york state thruway and the vehicle stalled out at 65 MPH. My husband was able to maneuver to the side of the road and restart the vehicle. About 15 miles later, it happened again. We exited the highway and the warning indicator light illuminated. Shortly after that, the low fuel light illuminated. It's happend two other times since that first incident. The dealership has told me that they can't recreate the incident and the codes aren't active so they can't verify the scenario. Chrysler has told me there is nothing they can do. The vehichle in unpredictable, unreliable and in my opinion, unsafe. I did a google search on the issue and found a forum indicating stalling issues with dodge journeys dating back to 2008. The responses from service professionals is astounding - everything from it being a result of the vehicle just being washed to key fob deprogramming.
While driving the car on a busy road it suddenly lost power and died while driving it, had it towed to a dealership and it was discovered that the fuel pump fuse had blown, the car is only 1yr old. The second time we were driving down a busy high way and the same thing happened this time it was determined that the fuel pump was bad the dealer replaced it, there have been a multitude of problems with this vehicle from the AC not coming on to the radio/nav screen not coming on when the car is started. Brake problems seems to be the next thing that is rough on this vehicle.
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