It's been a few weeks now that my steering wheel started turning hard.. When it got really hard to turn was when I took it serious that something may be wrong.. About three week ago , being at the end of june I checked my power steering oil I noticed I had major oil loss.. I had it serviced as a local garage thinking it may have been the rack and pinions. When they serviced it was serviced with a new power steering cooler and pump..costing me over $1000 in repairs.the problem wasn't fixed because the wheel was still hard to turn. The next day I took it to good year, they clean the rack and pinion with degreaser from all the oil leaking.. The told me to drive it for a couple day and see what happens.. It drove normal for a week, july 4 2020 while out in about, it started smoking and squeaking.. I pulled over and has it told to a garage.. I'm thinking it may be the serpentine belt.
2012 Dodge Journey steering problems
23 complaints (6% of all complaints for this car). Typical mileage when it fails: 87,756. 4 crashes reported.
- owner complaints
- 23
- of this car's complaints
- 6%
- typical mileage
- 87,756
- crashes
- 4
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Dodge Journey steering problems in other years
Specific symptoms reported on the 2012 Dodge Journey steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Steering: hydraulic power assist: hose, piping, and connections
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
- Risk
- A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S08.
Recall number 16V273000 · Recall details
What 2012 Dodge Journey owners say
Most recent owner complaints, unedited.
Tl* the contact owns a 2012 dodge journey. The contact stated that while driving at an undisclosed speed, there was an abnormal sound in the vehicle. The contact stated that the steering wheel became firm and difficult to maneuver. Upon investigation, the contact associated the federal safety agency campaign number: 16v273000 (steering) with the failure. The vehicle had not been taken to be serviced by a dealer or a mechanic. The manufacturer had not been notified of the failure. The failure mileage was 107,000.
This vehicle has electrical issues. The doors lock automatically when the tailgate is opened. The radio and climate control come on by themselves even after turning it off multiple times. The steering makes a whining noise especially when you are turning to the left. The awd and traction control is off and the service awd light comes on. The cruise control stopped working when there was a loud "thump" in the rear end and all the traction and awd dashboard lights came on. All these problems are evident and occur while driving.
Tl* the contact owns a 2012 dodge journey. While driving 55 MPH, the ABS failed and traction control warning indicators illuminated. The contact also mentioned that the power steering seized. Once restarted, the vehicle resumed normal operation. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 125,000.
On multiple occasions over the past two or three months, my vehicle loses all power, and at same time the power steering goes out and brakes have to pushed extra hard to get them to work. This has happened when driving under 40 MPH in town. It has happened most often within the first 5 minutes of starting the car, but today it happened after I had been driving 30 minutes on the highway and then in town for several minutes. It has happened when slowing down, when accelerating, or when going stable speed, as well as before a turn, after a turn, or while going straight. I have been able to pull over to side of road and stop, put car in park, and restart it. We took the car to a local car repair shop twice, and they could find nothing wrong after hooking it to their computer. The car has 87,756 miles on it. I am concerned that this is unsafe, and I'm worried it could happen at a dangerous intersection or at highway speeds.
On multiple occasions my vehicle will loose all power. If I'm going over 45 it usually restarts itself. If under 40 the steering locks up, all electrical shuts down and I cannot get hazard lights or pull over. I can throw it into neutral and hit the push-to-start and it restarts. Sometimes, like at stoplights, I have had to throw it into park then restart it. There have been a few instances of it not restarting no matter what we try. Through trial and error we got it to start again after serious rocking. I have noticed it happens more if the USB port or aux port are being used, although it has happened a couple of times without those being touched. Has only been happening since the majority of the functions with my on-board entertainment unit went out. Dealership can not diagnose, say they cannot get the problem to duplicate. I have videos of this happening but dealership has not been interested in seeing them.
Myself and my 3 young children were driving down a pretty dark highway at about 10 pm. 3 hours from home. In a storm and very heavy rain. Vehicle suddenly lost power. When I gave it gas the engine just revved. Lost all power including windshield wipers and power steering I quickly dropped from 75 to 40 with semis barreling up behind me as I was trying to get to a shoulder to pull off on. Car died and would not restart. We were stuck on the side of the road for 5 hours with no heat and no power to the car. Even callled roadside and they tried to jump it. It would start but then go haywire again. Battery light and etc as well as all others lights come on. It has left me and my kids in the cold more than once. No one seems to know the problem as the battery and alternator are testing fine. Vehicle is now sitting in my drive way and won't do anything. At all.
I took my car for recall few days ago for steering and cover for the engine now my car wont start the computer and everything is not working everything is locked I have no issues boforee the recall.its sitting there not able to start wheel is locked and brakes I everything is going off wipers and other stuff going crazy ....... I drove one time after the recall I dont know whats going on... I never had any issues with the car until I took the car for recall.. Its not the same the car was in the shop for recall appt on thursday april 12 2018 soon as I left the car would not start on fri the following day and its going crazy what do I need to do they did something to it making the car not start it wont let me choose what is wrong with the car on the form is unknoown or other and elec stabilty control and electrical
Power steering return line burst on a cold start 01/17/18 in moorhead mn at about 0 degrees f. He is a new driver as of 09/13/17 and was scared at an intersection when turning left with oncoming traffic that the vehicle was very hard to steer. He avoided an accident narrowly. Despite many many models of the dodge journey vehicle being covered under the federal safety agency campaign #16v273000, his vehicle isn't. This type of mfr defect should not be presented live in traffic to an inexperienced driver. His exact vehicle model and engine are covered under the campaign if it had a block heater? The lack of block heater had nothing to do with this failure and owners of this vehicle should have been notified.
Tl* the contact owns a 2012 dodge journey. While driving at 30 MPH, the power steering was difficult to turn left or right. The contact pulled the vehicle over to the side of the road. A police report was filed of the incident however, there was no crash. The vehicle was towed and taken to larry roesch chrysler jeep dodge ram (200 w grand ave, elmhurst, il 60126, (630) 333-9121). The vehicle was diagnosed and repaired. The manufacturer was made aware of the failure. The failure mileage was 69,000.
Questions about the 2012 Dodge Journey steering
Does the 2012 Dodge Journey have steering problems?
Owners have filed 23 complaints about the steering of the 2012 Dodge Journey, 6% of all its complaints.
At what mileage do 2012 Dodge Journey steering problems start?
The typical (median) mileage in owner complaints is 87,756 miles.
Was there a recall on the 2012 Dodge Journey steering?
Yes, 1 recall: 16V273000. Check your VIN to see if your car still needs the free repair.
What year does the Dodge Journey have bad steering?
The Dodge Journey model years with the most steering complaints are 2009 (72 complaints), 2010 (69 complaints) and 2015 (39 complaints).
Other 2012 Dodge Journey problems
Electrical 116Brakes 107Engine 105Driver assistance 48Transmission 36Airbags 29Acceleration 20Fuel system 15Lights 13Wheels 13Seats 10Suspension 10Visibility 9Body 8Seat belts 5Tires 5
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