We have owned our journey for three years. Starting last year we have had a significant electrical issue that no one can fix. In order to unlock our doors, one has to press unlock an upward of 5 times. This has become an everyday occurrence and poses a threat to safety if we ever get in an accident. During these events the vehicle is stationary. We have noticed that the clock in the journey will either gain time or loose it, without us even touching it over the course of a week or more at a time, we've given up on setting it at all. Again, the vehicle is stationary. One in every four times entering the journey, our main dome light (around the second row of seats) will be illuminated without any interaction from us and its normally on for hours at a time. Stationary in our driveway or in a parking lot. Finally, our rear windshield wiper seems to have a short or something wrong with it. Some days it works perfectly fine and other days we are unable to turn it on to use it. I often go out to the car and notice the wiper is half done wiping the window and stuck there. Recently if you hit a bump, the rear windshield wiper would go off and wipe the glass without our interaction. All of this happens while stationary or while driving. Also just recently its noticed by my wife that the journey sometimes locks if we shut the door while warming it up. She mentioned that sometimes when locking the car it would honk more than once or sometimes the key fob wasn't operational (leading to us opening up the key fob, making sure the battery was seated properly and closing it back up) this is while stationary. The date I have associated with this isn't the date of the occurrence because this has all taken place over the past year to a little longer than a year. We've taken it to more than one repair shop to no avail.
2013 Dodge Journey electrical complaints
Page 3 of 4: complaints 41 to 70 of 73, newest first, as owners wrote them.
Tipm deffectid
I have a 5yr. 100,00 ml warranty on this car bumber to bumber . Months of problems to find out it has internal failure totally integrated power module.. Months of car jumping, towing, doors locking cant get out, lights flashing,2 recalls, brought a car battery now its sitting on dodge lot since 10/17/17.an will not run. As a consumer who brought this vehicle believing dodge would hold to this accountability total failure and wants me to pay for it this should not be accepted. My experience with this is not safe for me and my family.
Tl* the contact owns a 2013 dodge journey. The contact stated that the vehicle failed to start. The hazard lights and all of the warning indicators on the instrument panel illuminated. The contact stated that jumper cables were placed on the battery in an attempt to start the vehicle; however, the jumper cables caught fire inadvertently. The contact used a rag to remove the jumper cables from the battery and the fire was extinguished. The contact sustained a minor burn to her thumb that did not require medical attention. A police report was not filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 89,730.
Tl* the contact owns a 2013 dodge journey. While driving low or high speeds, the steering became difficult to maneuver. On several occasions, the clock set itself at different times and the tire pressure fluctuated up and down without warning. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact referenced the federal safety agency campaign number: 16v273000 (steering). The manufacturer was not notified of the failure. The failure mileage was 68,695.
1. Problem with doors not unlocking from exterior door lever button. 2. Ignition not working every time it rains or goes through car wash. 3. Interior lights flashing on and off when going through car wash
Battery goes dead frequently when vehicle is left alone from 12 to 48 hours. Replaced battery with a new top of a line sears best.. Problem still exists. Very dangerous when vehicle will not start at the end of a work day stranded in a parking spot in a bad side of town. Electric door locks will not open doors due to dead battery. Constant unknown battery drain!!! Happens frequently. This vehicle is a lemon!!
Hi I received various fca notification the last time I left the car at dadeland dodge dealer in miami florida and the supposedly fix a electrical problems but now did I turn off the AC the AC turn on automatically withou I push any bottom now I received another letter from you about ABS problems and I do worry about this because my wife and 2 kids use this car and also I pay a loan and my credit is involved in this situation can you send me a real technician to my house or somebody to fix it well like when I buy it or give me any good option because is the life of my family let me know thanks.
I own a 2013 dodge journey. On october 5th many electrical issues began and continue even after the recalls here addressed. Abs light came on, traction control disabled, cruise control function quit working dash displays/touchscreen began to flicker, bluetooth/uconnect/voice systems became non-responsive, ambient lighting on the passenger side flickers on and off, and the climate control system turned on after being set to the off position. The vehicle cabin is being contaminated by fumes and by the fiberglass soundproofing that is somehow entering the cabin. Dealership claims the recalls were addressed abut the ABS and traction control issues are due to a speed control sensor, wants to charge me the $227 for this sensor, the voice system is due to another module (still awaiting pricing), can't figure out why the various other electrical issues are occurring, nor how the fiberglass and fumes are getting in and that none of this is covered by the recalls nor by my manufacturer powertrain warranty, and he knows many people that haven't wrecked driving without the traction control and ABS systems so we can pick it up and drive it until we are ready to order the parts and pay for the repair. Fiberglass contamination is a pretty serious issue that causes cancer and various other health issues, the traction control, dashboard display, and antilock breaking systems are a serious safety concern and the recall stated loss of control could result in a crash and the vehicle should be fixed immediately
I contacted the manufacturer/dealership at bob caldwell on morse rd in columbus, ohio. I was told three separate times they could complete the recall repairs and each time I was then told they cannot.
Tl* the contact owns a 2013 dodge journey. While driving approximately 30 MPH, the instrument panel lights began to flash and the battery safer mode warning light displayed. The vehicle began to lose power and stalled. The vehicle was taken to an independent mechanic who diagnosed that the alternator was faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,852.
All controls for the heat/air/defog will not work. The system will not turn on. This problem was fixed once by disconnecting and reconnecting the battery, but this no longer works. This was noticed upon starting the vehicle. I have read about numerous failures and shorts within the modules that controls these systems. This has caused difficulties operating the vehicle in certain weather because the windows fog up.
Tl* the contact owns a 2013 dodge journey. While driving 25 MPH, the vehicle jerked violently. The contact lost control of the steering wheel and crashed into a concrete barrier. There were no injuries and a police report was not filed. The instrument panel lights illuminated. The failure recurred numerous times. The vehicle was taken to the dealer, but the failure could not be found. The vehicle was not repaired and the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 50,000. Updated 10/18/16*lj the consumer stated she experienced a tire blow out, and the alternator and battery needed to be replaced. Updated 10/25/16.
Purchase date of car was roughly 12/01/12. On 08/23/15, the vehicle wouldn't start and I was told it needed a new battery, so it was replaced the same day. Prior to that, I was noticing strange things like the A/C going full blast and I wasn't able to turn it off, etc. Car wouldn't start again 12/07/15, and I was again told the battery needed to be replaced. Dealer ran diagnostics and found nothing, but charged me $150. Battery was still under warranty with sears, so they replaced it at no charge. Battery died again 03/20/16 while sitting in a parking lot idling for a while. Went on vacation for 10 days in spring of 2016, so vehicle sat, and I returned to a completely dead battery on 04/05/16. Jump started vehicle and drove it a while. Vehicle wouldn't shift down when getting on freeway and was revving way too high, the interior lights were flashing, and a battery saver mode message appeared on the display. I took it to sears again on 04/14/16 (it had sat for 2 days again, and wouldn't start, so had to be jumped). They've had it a week now, have run all kinds of tests and the only thing they can determine is that the battery is draining while the vehicle is parked and not running. Sears is going to replace the battery for me again, but there is clearly a bigger issue going on here, and I hope this is researched further. I also spoke with a technician at the dealership, and he advised they have no recalls on file for this issue. As an aside, when researching the battery saver mode message, I ran across the following thread (so I may have sears replace the alternator too, which could be a waste of money, but may be a necessity... Who knows): http://www.lxforums.com/board/showthread.php/352443-battery-saver-mode-bad-alternator-(must-read)
I was traveling to work on the city street in my 2013 dodge journey sxt, a person ran the red light and struck me near the gas tank and then struck me a second time in the front drivers side of the vehicle. Six of the air bags deployed, the vehicle was totaled in the crash. I am writing this because I know that I am here today due to the build of the 2013 dodge journey sxt. I was so surprised that I went out and purchased another dodge journey.
Tl* the contact owns a 2013 dodge journey. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v391000 (electrical system), and 15v115000 (electrical system); however, the parts to do the repairs were unavailable. The contact sated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2013 dodge journey. After the contact entered the vehicle, it would not start. The failure recurred five times. The vehicle was towed to a dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The battery was replaced three times. The manufacturer was notified of the failure. The approximate failure mileage was 12,500.
Car has been serviced 5 times in the last 9 months for the same electrical issues. All 5 times car has had a dead battery in the morning, sometimes enough to have door lighting/radio come on (but can't start car) but usually no electrical activity at all. Diagnosed as a "bad battery" twice, a bad alternator once, and an issue with the glovebox light the 4th time. Car battery was dead again 1 week later after the glovebox "fix". Car is kept inside the garage at home at all times. The first dead battery happened in april of '15, then again june '15, october '15, and twice again jan '16. Sometimes the car was driven long distances the day before, and sometimes it's sat in the garage since friday.
Tl* the contact owns a 2013 dodge journey. While driving 85 MPH, the speedometer fluctuated from 0 to 20 MPH and the battery saver mode and ABS light illuminated. The contact also stated that the radio failed and the headlights dimmed. The vehicle was taken to a dealer where it could not be diagnosed. The failure recurred frequently. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
Battery kept going dead
I was at the drive in movie and had the truck running for part of the movie. I shut the truck off and just listened to the rest of the movie via my radio and had the lights off. When the movie was over I I could not crank my truck. You could see the lights on in the inside but my truck dash said my key was not in vehicle of which it was. Then it said vehicle not in park of which it was. My uconnect screen kept trying to load and would just keep going out. I had 3 people try to jump it just in case the battery was dead even though I knew it wasn't including the tow service for my insurance. None of this worked. I had to get the vehicle towed home now I can not lock my vehicle cause it has no power. My dash says my key is not in the vehicle of which it was and that the vehicle is not in park of which it was. Now on my dash it says the following lights are on: etl electronic throttle light, air bag warning light, and mil malfunction indicator light. I saw a lot of complaints about this on google and youtube when I search this issue this has got to be fixed caused I am a doge fan but I can not keep a vehicle that I am paying on and it doesn't work. Help
My vehicle has had two failed alternators. The vehicle has less than 50000 miles. The first happened less than a year. It was replaced under the warranty. The 2nd was recently replaced via an extended service contract but still cost me $200 for the deductible and a battery that was ruined by the alternator. Each time I had a battery saver mode message, nothing about the alternator. The 2nd time I was traveling across country and the veichle started downshifting and all the dashboard indicators started randomingly lighting up like a pinball game. I was barely able to get the vehicle off the highway so I wound't get hit. I was also in a sparsely populated area and was lucky to get towed to a nearby dealership.
My vehicle has undergone repeated repair attempts, for a defect and nonconformity with defective transmission, transmission clunk, defective A/C, defective door locks, defective window regulator, and radio failure. These nonconformities substantially impair the use, value and safety of the subject vehicle. The transmission has shifting issues to the point of having to force it into reverse, especially if parked on an incline. The defective A/C and radio seem to be contained in the all-in-one unit in which the radio goes out and A/C will turn on at random and not turn off. The unit has been completely replaced once, only for the problem to continue. The defective door locks and window regulator was a result of wiring issue bcm and door latch assembly. I have filed a lemon law suit against chrysler and bill luke, only to be declined as they state it was all within warranty. The vehicle is not worth nearly what I owe on it and has a huge list of repairs that would reflect negatively on carfax in the event of trade or resale. I have attached a summary of repairs, but have additional documentation, if needed.
Without warning one day the car started smoking then caught on fire right while I was driving on the hwy. I quickly jumped out on the hwy almost into traffic trying to get away from the SUV thet within seconds quickly engulfed into flames. I could have been killed. The dealership made no mention about the defects or repairs. I would like to file a complain/lawsuit to seek a full refund along with damages, pain and suffering.
When she was driving she got to the top of the hill. And the car shut down. She had no control over it ,it flipped twice. And then monday I get a recall notice on my wives car that hers can shut down. Dodge really needs to find out what's going on with the dodge journey, I'm fixing to get a lawyer and sue I guess if no one can tell us what's going on. She hadn't even paid the first payment on it yet, know farm bureau won't stop her payments, this is crazy the car is totalled and could have been a lot worse. I want something done immediately before we get a lawyer on to didge!
While I was driving I smelled something burning. Noticed smoke coming out of air vent (driver side near window). Pulled over and notice brown\black smoke coming out of driver's side door (where window and lock controls are). Got kids out of the vehicle and called the fire department. When car is turned back on the door continues to smoke. Windows have opened and closed with no power. Was cautioned not to drive it as it will catch on fire. Reading other recalls on window switches there may be a possibility of catching fire while sitting still.
Tl* the contact owns a 2013 dodge journey. While checking the oil level on the vehicle and replacing the dip stick, the contact touched the battery with the dip stick and sparks came from the vehicle. The end of the dip stick turned red. The vehicle was not powered on at the time. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,000. The VIN was unavailable. ..updated 05-26-15 *bf updated 9/172015
Vehicle won't start on first try. After first try lighting bolt warning light comes on and car idles rough. I turn vehicle off wait for about 2 min. Then retry to start vehicle. Vehicle starts up and light does not come on. For the rest of the day the car starts and runs ok. Once the car sits overnight and I go to start it the same thing happens. I called dodge and was told that lighting bolt is the electrical throttle control. I went on line and a lot of people are having this same problem with their dodge vehicle. Why hasn't there been an recall regarding this problem? Are they waiting for some tragic accidents first, then lawsuits? Dodge told me the cost to fix would be $400-$600. I just bought this vehicle in may of 2014, dodge should stand by their product and fix this for free. This is a dodge product failure and nothing that I did wrong. Throttle body problems is not covered under my extended warranty, even if it was dodge should do a recall and fix this problem.
Glove box illumination light stays on. The switch does work when depressed by hand, however, the glove box does not sit high enough when latched to depress the shutoff switch far enough to turn off the light. Attempted several fixes such as an empty glove box to no avail. The only temporary solution is closing the glove box with an object between the switch and the glove box to shut off the light. The light had been illuminated for a very long time when I noticed it, and with the light being an incandescent it was very hot. Likely to start a fire if a user stores napkins or other paper products in the glove box and they reach the light area, which can be reached by hand with the box open. The only indicator that the light is on while the glove box is closed is a small dim light visible through the passenger side vent.
Tl* the contact rented a 2013 dodge journey. The contact stated that the vehicle was equipped with a keyless push to start button feature. After the contact pressed the key fob to lock the doors, the vehicle failed to indicate that the engine was still running. The manufacturer was notified about the failure. The VIN was unavailable. The approximate failure mileage was 39,301.
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