The contact's wife owns a 2013 Dodge Journey. The stated while driving 65 MPH, the power steering assist failed without warning. The contact used excessive force to steer the vehicle off to the side of the roadway. The contact got a ride home and trailered the vehicle back to his residence. Upon investigation, the contact discovered the federal safety agency Campaign Number: 16V273000 (Steering). The dealer was notified of the issue and the contact was informed that the VIN was not included in the recall. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 74,000.
2013 Dodge Journey steering problems
20 complaints (6% of all complaints for this car). Typical mileage when it fails: 74,000.
- owner complaints
- 20
- of this car's complaints
- 6%
- typical mileage
- 74,000
- crashes
- 0
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Dodge Journey steering problems in other years
Related recalls
Steering: hydraulic power assist: hose, piping, and connections
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
- Risk
- A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S08.
Recall number 16V273000 · Recall details
What 2013 Dodge Journey owners say
Most recent owner complaints, unedited.
The contact owns a 2013 Dodge Journey. The contact stated initially noticed that power steering fluid was leaking onto his driveway. The contact also stated that while driving at slower speeds, extra effort was needed to steer the vehicle. There was no warning light illuminated. Upon investigation, the contact linked the failure to the federal safety agency Campaign Number: 16V273000 (Steering) however, the Vin was not included. Additionally, he also stated that while his wife was at stop light, the vehicle shut-off while accelerating. The contact stated that his wife was unaware if any warning light was illuminated on the instrument panel. She was able to immediately restart the vehicle and resume normal driving. Neither the dealer nor the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
Power steering pressure line ruptured in freezing weather causing the pump to fail. Pump and line need to be replaced.
When turning to the left the power steering goes out and sometimes comes right back . In which all of a sudden the car snapes to the left violently. This happen on the highway, as well as city streets.
Tl* the contact owns a 2013 dodge journey. The contact stated that the ABS and stabilitrak warning indicators illuminated. While driving various speeds, both warning indicators turned off and the brake pedal and steering wheel stiffened. The brake pedal and steering wheel remained stiff until the warning indicators illuminated again. The contact took the vehicle to brown dodge chrysler jeep ram (170 I-35, devine, tx 78016, (830) 665-6401) and was informed that the vehicle was not included in the federal safety agency campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The dealer stated that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 140,000.
Tl* the contact owns a 2013 dodge journey. The contact stated that the return hose on the power steering unit failed without warning. The contact took the vehicle to r. M. Stoudt, inc. (800 23rd st sw, jamestown, nd 58401, (800) 279-2886) to have three other recalls serviced; however, the contact was informed that the vehicle was not included in the federal safety agency campaign number: 16v273000(steering). The manufacturer was notified of the failure and referred the contact to the federal safety agency. The vehicle was not repaired. The failure mileage was 180,000.
While driving the vehicle there is a lack of power steering assist. When turning right there is no power steering assist at all, when turning left there is some assist. My wife drives this vehicle & takes our kids to & from school daily. I have switched cars with her for the time being.
Tl* the contact owns a 2013 dodge journey. While making a turn, the power steering malfunctioned. The contact felt that the power steering was seizing and there were no signs of any leaks. In addition, the fluid level was full. Daytona dodge chrysler jeep ram & fiat (1450 n tomoka farms rd, suite a, daytona beach, fl 32124, (386) 274-0571) informed the contact that they never heard of the failure. The manufacturer was contacted and provided a case number. The manufacturer also stated that there were no recalls and advised the contact to call the federal safety agency to file a complaint. The failure mileage was 93,000.
Tl* the contact owns a 2013 dodge journey. While driving and attempting to turn, the power steering seized and made it difficult to steer or turn the steering wheel. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.
Tl* the contact owns a 2013 dodge journey. While driving approximately 40 MPH, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. Upon inspection, it was discovered that the power steering return hose was damaged and caused the power steering fluid to leak from the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 99,000.
Questions about the 2013 Dodge Journey steering
Does the 2013 Dodge Journey have steering problems?
Owners have filed 20 complaints about the steering of the 2013 Dodge Journey, 6% of all its complaints.
At what mileage do 2013 Dodge Journey steering problems start?
The typical (median) mileage in owner complaints is 74,000 miles.
Was there a recall on the 2013 Dodge Journey steering?
Yes, 1 recall: 16V273000. Check your VIN to see if your car still needs the free repair.
What year does the Dodge Journey have bad steering?
The Dodge Journey model years with the most steering complaints are 2009 (72 complaints), 2010 (69 complaints) and 2015 (39 complaints).
Other 2013 Dodge Journey problems
Engine 77Brakes 74Electrical 73Seats 58Driver assistance 48Airbags 44Transmission 29Acceleration 10Fuel system 10Body 8Suspension 7Visibility 6Lights 5Seat belts 5Tires 3Wheels 2
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