While driving the steering wheel locked up and the brakes stopped working, the engine was still running. Breaks were extremely hard to press and was not able to turn the steering wheel at all. Was able to coast to a stop and place the car in park. Once I stopped I placed the car in park, turned off the car and restarted it and worked fine.
2015 Dodge Journey steering complaints
Page 2 of 2: complaints 11 to 39 of 39, newest first, as owners wrote them.
The contact owns a 2015 Dodge Journey. The contact stated while driving at an unknown speed, the vehicle loss power. The instrument cluster warning indicators were illuminated. The steering wheel locked up and the brake pedal was hard to depress. The vehicle was taken twice to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 80,000. Consumer has stated incident has happened twice.
Horn and buttons on steering wheel do not work so guessing that the airbag isn’t going to deploy either.
Knowing that certain models of journey are included in a steering lines problem mine is not but it's experience some weird issues when you turn right in the standing still mode it offers absolutely no assistance from the system. You start riding and then it's kind of normal.the pump is no leaking or making any weird noises, only when you attempt to turn right in the stand still position it makes a funny noise follow by no assistance whatsoever. Thanks for the attention
Rack and pinion steering blew out while driving. Will cost $1500 to repair. The 2015 dodge journey had a recall for this, but they say somehow my VIN is not included.
While driving I heard a strange engine noise while accelerating ,then the crankshaft,the serpentine belt came off,the steering wheel came rigid or stiff before the battery warning sign goes on with a big oil leak,the car then stopped.
Our car has a loss of power steering assist that requires extra steering effort, especially at lower speeds and when turning or parking. The steering wheel is almost completely stiff and cannot be turned without using excessive force to turn the wheel. Power steering work fairly well on freeways (probably due to higher speed). I cannot drive the car because the risk of crashing seems pretty high due to the inability to steer.
Steering not working; very difficult to turn, especially to the right. Since 30k miles the power steering has increased in getting louder and louder. We complained to the dealership in 2016. They checked it and said every thing was fine, chrysler says it's just loud that's all. We've been living with this horrible noise for years. It's even louder when it gets colder outside. As it gets louder, the steering becomes more difficult to steer. Yesterday, when pulling onto the highway from a stop sign, the power steering all but quit turning to the right. Intermittent when turning left. The vehicle has 93k on it now and it is too dangerous to drive.
Tl* the contact owns a 2015 dodge journey. The contact stated that while his wife was reversing out of the garage the vehicle lost power steering functionality. Classic chrysler dodge jeep ram of south charlotte located at (10724 pineville rd, pineville, nc 28134, (888)973-0120, was contacted and informed of the failure. The contact referenced the federal safety agency campaign number: 16v273000 (steering) with the failure however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
As I was driving through a grocery parking lot, I remember taking my foot off of the accelerator to slow down and to make a right turn up an isle to go to a parking spot. Once my foot came off of the accelerator, my car died, no brakes, and no steering. The electrical continued to work as my music was still playing and the flashers worked as well. I put the car in park, and pushed the start button, nothing happened. I tried a couple more times and then my car started back up. I drove to a parking spot, shut the car off and turned it back on. I drove back home with no issues and put her in the garage. I'm very nervous, to say the least as I have to drive to work tomorrow. I hope this does not occurs as I'm driving 55 MPH.
When the weather turned cold the power steering was not working correctly. One day it was fine and the next it was difficult to turn when going at a low speed or reversing. It started out as only the right turn was difficult and the only way to get it to work is by accelerating. This makes turning difficult as well as parking. We checked the power steering fluid and it was low. Once it was filled it did not improve but the left side then became difficult to turn. It is still difficult to turn and has not been resolved.
Have a 2015 journey. Suspension has been replaced, cooling system replaced, and now transmission replaced. Seat belts keep not working right with lights coming on. Air conditioning will not shut off on it's own. Have had it to the dealer for at least 11 weeks so far this year at 5 different times. Still having problems with the steering wheel vibration over 50 miles, air conditioner not shutting off and vehicle hesitates a lot. Gears do not shift correctly from park to reverse.
While turning the vehicle the car completely stops having power. Car stalls out but still shows vehicle is running, air still works etc. No warning lights on the dash at all. . After turning the vehicle off and putting the vehicle back in park vehicle starts right back up. Still no warnings or a check engine light. No other mechanical issues with vehicle.
My vehicle is experiencing steering issues. The steering wheel is very hard to turn and sometimes it feels like it's locked and it won't turn at all. It happens when pulling out of parking space and turning (especially sharp turns) at low speed. This issue started when the weather is cold.
Repeated system low voltage issues, vehicle stalls while driving - does not matter the speed - it has done it at 50 - 60 miles a hour rendering power brakes and steering useless. Stalls at red lights or stop signs while moving or still. It is worse during cold and rainy conditions. Vehicle will eventually start back up after about 20 minutes of being stranded. Yesterday during pouring down rain and cold it stalled at a busy intersection repeated attempts to start unsuccessful finally after about 20 minutes of blocking traffic in the intersection it finally started and I was able to move out of the intersection. Error codes read p0562 system voltage low and p0335 crankshaft position sensor a circuit. There is a recall on 2016 dodge journey for the crankshaft camshaft sensor wire harness but not the 2015. Best I can tell the internet is riddled with numerous dodge journey's with these symptoms! Someone needs to investigate this issue and fix it for us! The expense that consumers are encountering is unacceptable especially since they are not resolving the issues. This is a safety hazard and the liability that dodge will have should consumers continue to be hurt because this continued issue will be bad should class action law suit come because of this.
1. The driver seat belt does not stay locked in. Periodically I would put the seatbelts on and it will unbuckle as if it wasn't secured in. I heard it click. It has happened several times. Luckily I was not moving at the time. 2. I received an tune up at approximately 95k miles. One if the pistons was misfiring. I believe the 6th one was. Brand new parts and was installed by a professional mechanic. There is a knocking noise that will not go away. The belts have been checked. 3. While out of town I was parking and while in reverse it became hard to turn. I later found out that there was no fluid in the powersteering. There was a low fluid indication. .I immediately filled the car up will power steering fluid. Since then it has been harder to turn my wheel. It started off I could not turn right without a struggle. Then it was the left side . The only way to turn is to accelerate and turn. This came out of nowhere. The aggressive progress in the loss if steering ability is troubling especially with smaller children.
Steering suddenly stopped working. Took to dealership and was told the power steering pump was out. A few days later they called (car was still at the shop) and said that the pump going out caused a rupture in the rack and pinion.
When accelerating vehicle pulls more one way (right). When at steady speed vehicle holds direction but if getting on the freeway or accelerating after stopping, I have to strongly correct the vehicle's direction. Concerned there is a possibility of brakes not fully releasing after stopping and is only noticeable because of the speed (entering the freeway) or full stop was made.
While driving (in motion) on the highway, steering wheel locked up as if the vehicle was in park, and the engine was off. I had just 5 miles previously turned the steering wheel to get on the highway. I had to come to a stop, place vehicle in park and turn the car off. Once vehicle was restarted, I was able to turn the steering wheel...*bf.. Consumer stated dealership will be replacing the steering gear,rack,and module.
I had my vehicle for a year and all of a sudden my vehicle will not steer correctly. It wont turn right at all it just goes straight. I feel the safety for my children and I are at risk. Something about a rack & pinion not working due to power steering failure.
Tl* the contact owns a 2015 dodge journey. While driving unknown speeds, the steering wheel was difficult to turn and failed to move. There were no warning indicators illuminated. The vehicle was taken to a local dealer (turpin dodge chrysler and jeep, 90 kennedy rd, dubuque, ia 52002) where it was diagnosed that the power steering hose pump failed and there was metal debris in the transmission and engine. The contact was informed that the vehicle needed a transmission and engine flush. The vehicle was not repaired. The manufacturer was notified and informed the contact that the repairs were not included in a recall. The failure mileage was 60,000.
The car lost power while driving unable to steer or stop and caused a crash injuring the driver and totaling the car *tt
My car steering wheel make noise when I turn the steering and was told it's in recall I take to the dealer 3timrs nd they never fixed it
The problem was the engine stalling while driving. Lost the ability to steer and brake. I had this problem happen to my 18yr old daughter on october 9th 2017. I called the dealer on october 10th where we purchased it to explain what was going on. They got it in that morning and drove it for about 30 miles and could not recreate the problem. They said the car did not give them any codes to tell them what the issue was so they could not do anything because they did not know what to replace. I am not sure if there is a relevance to the problem but a week before this happened my keyfob would not work at all. The car would say key not detected. I had to press the keyfob into the button to get the car started. Once I got home, which is 15 miles away, I noticed the tpm sensors were only reading 1 tire pressure. The others were reading "---". The keyfob battery's were replaced on both keyfobs to make sure that was not the issue but it didn't help. I disconnected the battery to reset the computer and the keyfobs started to work correctly. I drove the car a few miles and the tpm sensors started to read. Again I am not sure if this is related but thought I should point it out. This is a dangerous problem and could end up very bad with not being able to steer or brake because you loose all power. Here is a video of the problem happening. Https://drive.google.com/open?id=0b5m2jjg-syvivhhjuhzlwmdycdq
I was driving my car out of a drive through and when I got to where I needed to turn, my engine just shut off. Car started rolling electrical was still on (lights, etc;) but the steering wheel would not turn at all. I had to put it in park, turn it off and then turn it back on again. After that, it worked again. What if this happens to me going 80 on the interstate? I have children to think about.
Shortly after purchasing the vehicle I noticed that it jerked as I drove. Several months ago the jerking got a little worse but I was under the impression that it was my brakes. As I was driving the other day I felt several jerks and then the call came to a complete stop with all of the power still being. I shut the car off and restarted it. The car started up perfectly fine as I shifted it into drive the car started shaking again and shut down. I did the same routine for several tries and every time I put it into either drive or reverse the car would shut down. If I put the car in neutral the car was perfectly but if I put it in drive or reserve
Driving on a major highway when all of a sudden, I noticed my speed dropping. I pushed on the gas but got no response. Then traffic began to stop but I couldnt! My brakes did not work!!! I put my hazzard lights on and began to drift across 3 lanes of traffic because the steering also did not work!!!! I almost caused several accidents as I was unable to control my vehicle. I made it to the emergency lane and pushed the emergency break coming to a joilting stop. Once I caught my breath and stopped shaking, I was able to restart the vehicle. I then exited the highway and crept across town back to the dealer where I had just left getting my oil changed prior to this incident. They checked out the vehicle but found no bad codes or any other issue so there is no fix for something they could not re-create.. This is my 3rd journey (2010, 2011, 2015) and I believe this is an accident waiting to happen. I had no issues with the prior two years. I am terrified of driving this vehicle now especially noting so many other complaints of the same issue.
Tl* the contact owns a 2015 dodge journey. While coming to a stop and depressing the brake pedal, the steering wheel vibrated and made a loud noise. The failure occurred when the brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed, but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 3,000.
While driving home my 2015 dodge journey (which only had 2,108 miles on it) died while decelerating to turn into my neighborhood. Praise god, no one was behind me and I had to crank the wheel to pull over to the side of the road as the power steering and brakes also died. There were no warning signs, indicators, lights, etc. I put the car in park and hit the start button and it started right up. I immediately called the dealership and told them I would be bringing it to them in the morning. They have now had my car for 5 days and can't find any error codes in their computer when running diagnostics and "can't reproduce the stall". They are keeping it for a few more days to "put more miles on it to see if they can reproduce it" and also have a call into their corporate engineers and are waiting to hear back from them. I told the service manager at the dealership that this was a known issue with the t.I.p.m. (total integrated program module) on older models and in fact 2 were reported at http://www.carcomplaints.com/dodge/journey/2014/ for 2014 models. He claimed that this defect is on older models 'only' and wasn't the problem. Although they are making some updates to the car's computer system without knowing if this will fix it, he said if they can't diagnose or reproduce the issue, they will return it to me and basically just hope it doesn't happen again. One website that reported this exact issue on older model dodges (various makes/models) is: http://www.chryslerproblems.com/problems/200-engine-dies-while-driving.shtml . The report shows my exact situation! Engine dies when decelerating, no warning indicators, once key is turned to off, it restarts, diagnostics at the dealership showed no computer codes indicating failure. I'm terrified that it will happen again only perhaps in a much more dangerous setting.
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