On july 17th 2019. I was gaining speed on an entrance ramp to highway 95n in stafford, va. As I approached 60 MPH the SUV's steering wheel locked up on me and I couldn't turn the wheel. I tried the brakes and the brakes wouldn't work they were hard and would not push down. I let it slow itself down and made it to the side of 95n. I then put the SUV in park with hazards on. I exited the SUV to check for any damage and or indications of what caused the svu to lock up while driving. There was no sign of anything that I could see. I returned to the driver's seat restarted the SUV. After noticing that the radio was on but not sure if the truck was on. So I restarted it to be sure the engine was running. I drove it home, 10 minutes down the highway at 50 MPH and called the lustine dealership and had it towed to them. I can say that the weather was 98 degrees real feel at 110. This was around 2 in the afternoon. The lustine dealership had my SUV from then until july 22nd. They put over 100 miles on my SUV and said they couldn't duplicate the issue. They told me to just wait and see if it does it again. After having the problem and giving them the SUV I looked on here and saw a SUV with the same exact experience. I told the lustine dealership and gave them an email with this information and they didn't even bother to contact the other dealership listed in the complaint on here. Which did find out the cause. Lustine had my SUV when I gave them the information about the other SUV. Also my SUV had about 26485 when is happened. The lustine dealership didn't even put on my paper work they couldn't duplicate the problem or where in took place.
2017 Dodge Journey brakes complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
The ABS light and the traction control lights have been on my car continuously. At first they would come on intermittently during a ride and then stay on. But now, they are on during almost every ride during startup.
I was in park waiting for a spot to open up in a school parking lot, took my vehicle out of park and proceeded to put in drive and move 20 feet or so to the parking spot, as I was turning into the spot I engaged the brake to come to a complete stop but my pedal did not work, it did not spring back like it is suppose to and my vehicle did not stop and a concrete parking pillar stopped my vehicle for me. I threw it into park and jumped out because smoke was pouring from my hood to see the damage and when I jumped back in to the car to shut it off I realized my car wasn't running and all the lights came across the dash. I restarted the car and the brake pedal pumped like nothing was wrong. $6,000.00 worth of damage later and still being worked on and no answers to why my brakes failed me.
Just left my drive way not from from it about to turn on another road when my car steering went out the dash was froze and when I went to use the brakes I couldn't. I was glad I was only going 13mph and didn't have to turn and no one was around me. My kids were in the car with me we rolled to a slow stop. I then turned the push button off then I turned the car back on and it acted fine. That's is dangerous. It could have ended badly. I just bought this car and now I don't even want it anymore. To scared to drive it.
The car has 35,095 miles on it and makes a grinding noise when it's slowing down from speeds of 25 MPH to 35 MPH and comes to a shaky stop. Then when at speeds of 50 MPH plus it shakes and grindes even louder. I see that it's a rescue ring issue for this vehicle
We were driving down a 55 mile per hour highway and getting ready to make a right hand turn onto a narrow bridge. We slow down before making the turn and as we proceeded the car shut down losing control of brakes and power steering. We were able to pull wheel enough from going off the bridge. We were able to start it right backup after we got control and came to a stop, but it was one of the most scary experiences ever with a vehicle. Immediately made appt to have it looked at by dealership and they could not find anything to help us. They stated that dodge is aware that there is an issue with the car shutting down on a turn in temperatures above 105. That day the height was only 99.we did have the newest updated software when this occurred. I have contacted dodge directly and was told that there is nothing further they can do so next time it happens to pretty much call them and set up appt. With dealer. I am so irritated with the whole situation that now we just have to hope we don't wreck it next time it happens. We try not to drive it at all as we have 3 small children. Really hope dodge figures something out before it's too late!
Tl* the contact owns a 2017 dodge journey. The contact stated that there was a delay when the push to star function was used. Also, there was an issue with the brakes when the brake pedal was depressed, and the cruise control failed to function. The contact received notification of the federal safety agency campaign number: 18v332000 (electrical system, vehicle speed control). The dealer (goldy chrysler dodge jeep ram, 187 kinetic dr., huntington, wv 25701) stated that they would schedule an appointment for the recall repair on june 27, 2018. The manufacturer was notified. The failure mileage was not available.
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