2017 Dodge Journey steering problems

Filed Jan 13, 2026 · Brakes, Electrical · IL

The contact owns a 2017 Dodge Journey. The contact stated that while driving at approximately 30 MPH on two occasions, the vehicle lost power, and the brake pedal and the steering wheel became stiff. There were no warning lights illuminated during the failure. The vehicle was pulled over to the side of the road and turned off because the contact was nervous to drive the vehicle. The vehicle was towed to an independent mechanic however, the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was unknown.

Filed Nov 18, 2025 · Body, Locks · 130,000 miles · TX

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses were hanging down underneath the vehicle. The vehicle was taken to an independent mechanic, where the vehicle was repaired. Additionally, the contact stated that while driving 40 MPH, the hood flew open and struck the windshield and cracking the bottom of the windshield. The contact pulled over to the side of the road and was able to partially close the hood. The contact then drove to her father's residence, and the contact's father assisted with closing the hood. The used car dealer, where the vehicle was purchased, was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

Filed Oct 29, 2024 · Electrical, Steering · IN

I’ve had to replace the thermostat 4 times in 6 months, PTO was just repaired and now it fails to accelerate past 2000 rpm, transmission is clunking when shifting. I just got my car back from the Chrysler dealership.

Filed Sep 27, 2024 · Steering · AR

2021 Tires had wear. Was told Rack and Pinion was out needed to be replaced. Should not drive due to possible loss of steering. Repairs with parts from Dodge. 2024 Ties had wear. Was told Rack and Pinion needed to be replaced. Should not drive due to possible loss of steering.

Filed Dec 7, 2022 · Electrical, Fuel system · GA

The ETC warning light came on, then the car slowed down then stalled out and would not crank back up. Upon running a diagnostic, the following error codes displayed; P0420, P0340, P0197, P0117, P1D83, P2181(several codes showing up more than once showing permanent, pending). This also happened before but was taken to the dealership to be repaired but the problem is back again but worse. Me and my family were on the highway at the time of this happening and when this happened previously, I begged Carvana to take this car back as it not safe and it has happened again.

Filed Aug 20, 2021 · Steering · IL

On Monday, August 16, 2021, I was driving towards a busy intersection when my steering wheel was all of a sudden unable to turn in either direction. I stopped the vehicle before merging on the busy intersection, which my next destination was I-80. My safety was very much at risk due to this as if it would have failed on I-80, myself or my children could have been severely injured as well as other drivers. I had the vehicle towed to a local dealership (Greenway Motors) and they inspected the vehicle and initially found that the power steering pump was broken and there was metal debris that would need to be flushed but that when they start the repair, more than likely the debris would also be in the steering gears. They said the vehicle was no longer under a warranty for this issue. Based on their inspection, the cost they stated for the repair I could not afford so I contacted an auto repair shop locally (Ewerts). I had the vehicle towed to that location on Tuesday, August 17, 2021. Ewerts informed me that when replacing the power steering pump and flushing the lines, they did find metal debris also in the steering gears. The vehicle is currently still in repair at Ewerts. The estimated repair cost is now roughly $1,600.00 There were no warning lights or messages on the vehicle prior to this incident.

Filed Oct 16, 2019 · Electrical, Engine · 53 miles · OH

Vehicle randomly started flashing messages on screen, wind shield wipers turned on, all lights on dash were going on and off, engine failed and breaks quit working completely, turn signals and horn also started going off. All indications that computer lost connection with vehicle temporarily. There has also been another issue since the vehicle was purchased new in 2016 where during sharp turns the front tires makes a very loud grinding noise. We were told by the dealer they couldn't find what was wrong and to wait for recall. Where is the recall? Vehicle was stationary and in motion with the computer issue. Vehicle was in motion with steering issue.

Filed Aug 30, 2019 · Brakes, Electrical · 41,000 miles · AZ

Tl* the contact owns a 2017 dodge journey. While driving 30 MPH, the steering seized without warning. The brake pedal was depressed, but the vehicle failed to respond and stalled. The contact was able to restart the vehicle after several attempts. The vehicle was taken to earnhardt chrysler dodge jeep ram (located at 1521 e drivers way, gilbert, az 85297, (480) 926-4000) where it was diagnosed that the map sensor needed to be replaced. The vehicle was repaired; however, the failure recurred several times. The manufacturer was notified. The approximate failure mileage was 41,000.

Filed Jul 26, 2019 · Brakes, Steering · 26,485 miles · VA · 1 injury

On july 17th 2019. I was gaining speed on an entrance ramp to highway 95n in stafford, va. As I approached 60 MPH the SUV's steering wheel locked up on me and I couldn't turn the wheel. I tried the brakes and the brakes wouldn't work they were hard and would not push down. I let it slow itself down and made it to the side of 95n. I then put the SUV in park with hazards on. I exited the SUV to check for any damage and or indications of what caused the svu to lock up while driving. There was no sign of anything that I could see. I returned to the driver's seat restarted the SUV. After noticing that the radio was on but not sure if the truck was on. So I restarted it to be sure the engine was running. I drove it home, 10 minutes down the highway at 50 MPH and called the lustine dealership and had it towed to them. I can say that the weather was 98 degrees real feel at 110. This was around 2 in the afternoon. The lustine dealership had my SUV from then until july 22nd. They put over 100 miles on my SUV and said they couldn't duplicate the issue. They told me to just wait and see if it does it again. After having the problem and giving them the SUV I looked on here and saw a SUV with the same exact experience. I told the lustine dealership and gave them an email with this information and they didn't even bother to contact the other dealership listed in the complaint on here. Which did find out the cause. Lustine had my SUV when I gave them the information about the other SUV. Also my SUV had about 26485 when is happened. The lustine dealership didn't even put on my paper work they couldn't duplicate the problem or where in took place.

Filed Jul 17, 2019 · Steering · 44,000 miles · NY

Tl* the contact owns a 2017 dodge journey. While driving 60 MPH, the steering wheel seized and became difficult to turn. The contact was able to coast the vehicle over to the side of the road and powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The vehicle was later towed to merrick dodge chrysler jeep of wantagh (located at 3614 sunrise hwy, suite b, wantagh, ny 11793, (516) 868-440) where it was diagnosed that the computer needed to be recalibrated, the rack and pinion needed to be replaced, the power steering hose needed to be flushed and a wheel alignment was needed. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 59297663. The approximate failure mileage was 44,000.