My wiring harness needs replaced. 3 of my 4 windows would only work sometimes. I was told there was a loose connection but when those wires were held together it got extremely hot very fast, and not to even attempt to use the windows because it could cause a fire. So I took my car to the dealership and they confirmed it is the wiring harness that needs replaced. So a new part has been ordered and I'm scheduled to have that done as soon as it comes in.
2018 Dodge Journey electrical complaints
Page 3 of 4: complaints 41 to 70 of 72, newest first, as owners wrote them.
Rear view mirror (known as backup camera failed prematurely, dodge corporate office is failing to recognize this an issue stating that if there was a recall for my VIN they would fix free of charge. This car is just barely over 3 years old and failing components that put me at risk as a driver when backup camera fails as it is very complex to see behind me while In reverse
Rear backup camera is severely blurred as to make it impossible to safely see any Cleaning of the lens made no change in the severity of the image. The Carmax dealership in Brooklyn park MN was aware of the issue and notified of the malfunction after a test drive. Their answer was that it was a known issue but there was no effort to fix the problem because it was not listed as a recall issue. There was no warning light or electronic notices, only noticing the issue on the dash screen when the “reverse” was engaged. It is unable in its current condition to provide an adequate level of safety when backing up. The colored lines indicating the vehicles part while backing up is clear but all surrounding objects are blurry.
The contact owns a 2018 Dodge Journey. The contact stated while reversing into a parking space the rear-view camera screen inadvertently turned black. There was no warning light illuminated. The contact stated that as she opened the hatchback, the rear-view camera functionality returned. The contact also stated that the interior lights of the vehicle remained on for a month. The vehicle was taken to the local Pep Boys auto store who diagnosed that the battery needed to be replaced. Then, the vehicle was taken to the dealer who diagnosed that no issues were found with the vehicle however, an unknown software was reprogrammed. The contact stated that the interior lights remained on and the vehicle was taken back to the dealer who diagnosed that the rear wiring system needed to be replaced. The contact stated that the vehicle was taken to another local Pep Boys who diagnosed that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to another authorized dealer to be diagnosed. The approximate failure mileage was 18,000.
My battery or the connection is bad but when I have it tested, they day its perfect. My car dies all the time and even if we charge it all night, my check engine light for poor battery connection stays on.
uConnect infotainment / control system malfunctions played music automatically on engine start (as usual) but screen reads “off” condition and won’t respond to touch commands. (no backup camera; just "off" screen) malfunctions started a month earlier: -“shuffle” function won’t engage (as it did when new) -starts playlist at beginning each time, instead of continuing where left off (as it did when new) concern that uConnect system is failing; FCA and dealer claim system is "working as designed". concern that system may again freeze and stop working, posing a range of safety hazards for driver and others.
Backup camera malfunctioning shows up side down camera when working most times backup camera shows a silver screen flickering this is back over prevention equipment malfunctioning malfunctioning this is a major safety problem this issue happened all of a sudden the backup camera work perfectly the night before the next morning the camera would not work and has not worked since there are recalls for this issue on the 2018 dodge journey which exactly what mine is but my VIN says no recall the display appears on the rear view mirror
My vehicle has 27400 miles and purchased april 4th 2018. My car battery light came on while driving. Took to dealership where I bought it. They replaced my battery and told me I didn't need a rental car. I went back to work 15 minutes away. Got off in 5 hours after replacement picked up my infant drove home which is 20 minutes away. As I was driving 15 minutes into my ride my lights start going crazy and the alternator light comes on and the car dies on the side of the road. How does this happen on a brand new car?
3rd brake light functions when doors are closed and reverse camera turns off when headlights are on.
The brakes sometimes feel that they won't stop. The rotors are getting some deep lines on it.
The rear camera glitches, goes dark and doesn't come on.
Whining noise, leaking power steering fluid from the bottom. Only 30,000 miles. Very upset. Was driving and heard a loud noise while turning. Also uconnect does not work, radio freezes up. Have to power off vehicle and restart to fix issue.
The radio screen will freeze for a few hours, turning on and off the vehicle will not help. It also will give a hard time paring the bluetooth even after the paring device has been in the list for days or weeks.
I had pulled up to a stop light and the vehicle would not fully come to a stop so I depressed the break harder and as I release the brake the car took off and was steadily accelerating I turn the car off and got to a parking lot the tow truck driver had the same result when he tried to back the vehicle up to place it on the truck.
The backup camera stopped working and the cabin lights within the car would not turn off, not even while driving. The lights would get brighter every time I hit the break making it dangerous driving in the dark and eliminated the use of the backup camera for safety.
Rear passenger side window does not go down. All other windows go down normally except for one window.
Suv was making a loud whining sound took it in to be checked and was told the alternator was bad. Had it changed by dealership, I feel this should not have failed this soon when the SUV is less than 2 yrs old. Now the passengers side strut is gone bad.
Tl* the contact owns a 2018 dodge journey. The contact stated that she was unable to unlock the doors while inside the vehicle. In addition, the door panel and key fob failed to operate, as needed. The contact was able to crawl out of the vehicle through the window. The contact drove to franklin chrysler dodge jeep ram (1124 murfreesboro rd, franklin, tn 37064, (615) 266-0145) where the body control module and lower control arms were replaced. The manufacturer was not notified. The failure mileage was 33,000.
I was driving mid day, 35 MPH on major city street and the engine shut off without any warning. As I was in right hand lane I was able to force the car to the curb even though the power steering had shut down. With the car stopped I could see there were no warning lights on and the it was still in "drive". After my nerves calmed I was able to start the car and drive on. This was a rental car that I had driven for 1,700 miles during the past 10 days with out a problem. However an hour before I had been on a major interstate highway in a driving rainstorm. Had it shut down without warning there I am sure the accident would of shut that interstate for hours.
I have had to bring my dodge in to the dealer at least 7 times since I got it brand new. I had steering issues, brake issues, the passenger back door would not close. Now the car will "stall" at times when car is in motion and I go to accelerate. I have not brought the car in for this issue yet .
Door locks will not stay lock doors will unlock when wet when you wash car you get water on doors car lock and unlock uncontrollably and in car wash and when it rains doors unlock them self's , dealer can not fix problem went there 6 times.
Tl* the contact owns a 2018 dodge journey. The contact stated that the electrical system failed to operate or would operate on its own. The contact stated that the headlights and tail lights would sometimes illuminate on their own. The contact also stated that certain unknown warning indicators would illuminate randomly while driving and then turn off. The contact drove to jt's chrysler dodge jeep ram fiat (4838 sunset blvd, lexington, sc 29072, 803‑220‑3725) on several occasions, but it was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 20.
Tl* the contact owns a 2018 dodge journey. The contact stated that the vehicle had electrical failures. While driving at night, the instrument panel lighting malfunctioned. Lone star chrysler dodge jeep ram (8811 interstate 35 access rd, san antonio, tx 78211, (210) 828-1515) did not assist with bringing the vehicle in for diagnostic testing even though there was a warranty on the vehicle. Also, the dealer refused to provide a rental vehicle even though it was stated in the warranty. The manufacturer only asked the contact to leave the vehicle at the dealer and offered no assistance with a rental vehicle. The dealer refused to provide the contact with an email address to send the manufacturer videos of the failures. The failure mileage was 20,000. The VIN was unknown.
The vehicles manual and digital speedometer will occasionally stop being in sync with each other making acceleration minimal...my vehicle only has 14k miles on it
James town outside center tx on hwy 7 going 60-65 just had my car serviced 6/3/19 transmission runs light comes on runs hot car starts jerking and decrease then increase in speed traction control is also on I stop at the first store I see turn off the car wouldn't crank for two days 6/5/19 at 11:45-50 it starts I struggle to get it to joaquin texas where I live it jerked, increased and decreased in speed, the brake pedal was hard when cranking and touchy while driving also the transmission light and traction control was on
When I went to dealership I knew I want a truck with 3rd row, I test drove the journey I picked out of what was offered when I test drove the first truck, it refused to shift from 1st to 2nd gear so we went back and drove the one I purchased. Well I got it home and drove for a few days and noticed when I would take it out of park it would ,ake a loud thump noise only sometimes like I am sitting on a hill. I took it back they heard the noise said they could fix it but service said that was normal, which I strongly disagreed but my deal was funded and nothing they would do. So another month or so later I notice my gas to empty was jumping drastically I figured bad gas so I drove it out and tried again and again. Finally had it because going from 60 to 30 in 2 miles is major that same week I used my cruise control for maybe the 3rd time since I had the vehicle and it would not keep a steady speed I went up 5 MPH faster than I set it and then dropped it did this until I cancelled the cruise. I immediately made an appointment with the dealer they have had it a week and no word from them yet. Meanwhile I have researched and see the same issues I am having lead to more issues like the brakes not stopping the vehicle and I travel 100 miles back and forth to work and have small children that is a very uneasy feeling. The other issues like the radio freezing inbetween changing from blue-tooth to radio so I have to drive that entire hour trip to work without any music unless I stop and restart the car. Also when I get off the highway a lot of times the sensor for the speed and radio finally kicks in and the radio plays extremely loud like I am still on the highway and the entire ride the radio would not turn up pass the low volume.
Tl* the contact owns a 2018 dodge journey. While driving 35 MPH, the check engine warning indicator illuminated. The contact called all star dodge chrysler jeep ram (located at 11503 st charles rock rd, bridgeton, mo 63044) where it was diagnosed that the ambient air temperature sensor failed. The contact stated that the check engine indicator turned off the next day. The contact then called the dealer and was advised not to bring the vehicle in for repairs because the sensor system reset itself but if the check engine warning light re-illuminated to bring the vehicle back in for repairs. On another occasion, the contact also stated that the vehicle failed to start while attempting to drive. The vehicle was towed back to the same dealer where it was diagnosed that the ground wire from the battery to the vehicle was not connected appropriately. A new battery was installed to repair the vehicle. The manufacturer was not contacted. The approximate failure mileage was 22,000.
The radio in this vehicle often will make a sudden loud noise mid-music and then shut down the system entirely for about a minute. It then starts back up as normal. This happens unpredictably about once a week since I purchased the vehicle around november.
My car started off with the engine light coming on and then soon after, as I slowed down and turned, my engine shut off, I lost all power steering, and the battery remained on. This has happened since many times and is completely random. (doesn't matter if I just started the car, I've been driving for 20 minutes, warm weather / cold weather, it just happens when it happens.) more recently, the tcs (traction control system) will turn on randomly. (I have footage of the road being 100% clear while this is on in my car.) it will not shut off once it turns on. It makes it so I can't speed up hardly at all which of course hasn't had the best outcomes on the highway. And along with that, if I'm driving and take my foot off the gas, the sputters quickly for a moment and jerks the car down as if the brakes lock for a moment. Lastly, the car recently made clicking noises and I'm having trouble with the gas filling up. (it says it's full when it's clearly not) I've taken my vehicle in before and they said they couldn't find anything wrong. I had to cancel a recent appointment due to the flooding in iowa but I'm afraid there is something far worse that they wont be able to fix, like last time. I'm sure this is a great vehicle, but I got a lemon for sure. There's currently 8,155 miles on the vehicle and I bought it new as of 10/01/2018. Clearly something is very wrong with the vehicle.
The passenger side seat belt want lock, one week after we bought it the driver side. Back door will come open goin down the road .the dash started cracking 1 week after we bought it 9 days after we bought windsheild started cracking on driver side
VIN decoder
See the problems and recalls for an exact car
Buying a used 2018 Dodge Journey?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history