Technician notes exterior headlight assembly is defective and not reflecting bright.
2018 Dodge Journey lights problems
27 complaints (11% of all complaints for this car). Typical mileage when it fails: 35,784. 1 crash reported.
- owner complaints
- 27
- of this car's complaints
- 11%
- typical mileage
- 35,784
- crashes
- 1
- recalls
- 1
Which part fails
- Headlights2
At what mileage
Complaints by mileage at the time of the problem.
Dodge Journey lights problems in other years
Specific symptoms reported on the 2018 Dodge Journey lights
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Exterior lighting
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
- Remedy
- Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is Z99.
Recall number 22V723000 · Recall details
What 2018 Dodge Journey owners say
Most recent owner complaints, unedited.
First Complain is that I was driving my 2018 Dodge Journey SE 2.4L across the interstate in [XXX]. My friend was sitting in the Passenger's seat when all of a sudden a loud popping noise happened and the airbag in the headrest popped out and almost hit my friend in the head. The second issue is that the headlight assemblies that was replaced under a recall in 2022-2023 due to a reflective issue. Well the the recall assemblies are now collecting moisture bad and are blowing my headlight bulbs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Back up camera failure cutting off and on. Could cause wreck. Dull headlights. Could cause a wreck.Leak in firewall driver floor wet. Could short out electrical system, cause shock, cause a wreck. No accident to report. This is ongoing since purchase in 2023.
It started with third brake light out, then,tail wipers intermittenly work, then camera not working- had to have someone watch the back of car to see also right inside light out AND Tailgate wont lock with rest of doors After looking on YOUTUBE this has been going on since 2012
The following recall was supposedly corrected by my Dodge dealer in Watertown, CT: the federal safety agency Campaign Number: 22V723000 Manufacturer Chrysler (FCA US, LLC) Components EXTERIOR LIGHTING The headlight lenses were replaced and in 2 years time, the driver side lense is always fogged up and as a result I cannot see at night due to the dimness. I have brought my car to the dealer, and they said to contact FCA, the mfr of the headlight assy., and when I contact them they tell me I need to contact Dodge. No one will help me with this defective assy they installed on the recall
At first,unknown, All problems are in the Tailgate,of which you cant see while driving. Tailgates are designed to be used. First ,the backup camera went out, then the third brake light went, and you can ONLY SEE when backing up to a Large picture window-also,parking light R/S in tailgate is out. NOW, I asked my granddaughter to open the tailgate when the car is LOCKED, and it OPENS- (Security) I then looked up on YOUTUBE, and found many on how to fix due to BAD WIRING at the hinge. A service repair ticket dated 11/21/24 from Bill Volz in westchester,NY noted immediate attention but did not see the rest items in need of correction. Security- Tailgate not locking Safety- multiple lights not working, Camera out,and windshield wiper /tail occaisionally --All connected
The contact owns a 2018 Dodge Journey. The contact stated while driving at night, the contact noticed that the headlights were significantly dim. The vehicle was taken to AutoZone, where the cause of the failure could not be determined. The contact had been driving with the high-beam headlights at night. Additionally, the contact stated while driving 35-45 MPH and depressing the accelerator pedal to merge into another lane, the vehicle failed to respond. The traction control warning light and an unknown warming light were illuminated. The contact stated that the failure had been recurring while driving 35-45 MPH, which required the contact to pull to the side of the road on each occasion. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed on some occasions and the contact was able to drive safely; however, on other occasions, the failure recurred upon resuming driving. The vehicle was taken to AutoZone, and to the dealer; however, the failure could not be duplicated. Additionally, the contact stated that the rearview camera was inoperable while reversing. The vehicle was taken to AutoZone, where the failure could not be duplicated. The contact's husband replaced the rearview camera fuse, per the Owner's Manual instructions; however, the failure persisted. The vehicle was not diagnosed or repaired. The contact related the failures to the federal safety agency Campaign Numbers: 22V723000 (Exterior Lighting), 18V524000(Electrical System), and 18V398000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
The contact owns a 2018 Dodge Journey. The contact stated while parked or driving, the headlights would become fogged. The skid and a check engine warning lights illuminated. The vehicle was taken to an independent mechanic to be diagnosed where it was diagnosed with sensor issues. The vehicle was repaired however the warning light re-illuminated. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,784.
Reflectors are critical for visibility especially when it is foggy outside. My reflectors made my vehicle less visible to other driver because he backed his trailer into my car not seeing my lights or me and directly caused or perhaps contributed to the accident. I seek compensation due to the Product liability. Manufactures must be held responsible for defective vehicles parts, which caused it a prone to failure, Manufacturing Defects and Failure to warn in a timely matter which could have prevented my accident. I would like to file a claim with Dodge Stellantis for compensation and for my personal injuries. I would like the repairs costs for the front driver side because my deductible is 1,000.
My headlights become unseeable at times, its difficult to see the road. My cruise control has got stuck and at one point accelerated on its own, and my 3rd row seats have no seat belt buckles. No one has confirmed my vehicle. There has been some recalls.
Questions about the 2018 Dodge Journey lights
Does the 2018 Dodge Journey have lights problems?
Owners have filed 27 complaints about the lights of the 2018 Dodge Journey, 11% of all its complaints.
At what mileage do 2018 Dodge Journey lights problems start?
The typical (median) mileage in owner complaints is 35,784 miles.
Was there a recall on the 2018 Dodge Journey lights?
Yes, 1 recall: 22V723000. Check your VIN to see if your car still needs the free repair.
What year does the Dodge Journey have the most lights problems?
The Dodge Journey model years with the most lights complaints are 2010 (38 complaints), 2018 (27 complaints) and 2009 (15 complaints).
Other 2018 Dodge Journey problems
Electrical 72Engine 33Driver assistance 32Brakes 25Acceleration 21Transmission 18Seats 14Airbags 12Steering 11Visibility 9Fuel system 8Suspension 8Seat belts 7Body 5Wheels 5Tires 2
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