Dodge Journey ball joint problems

Filed Jun 11, 2022 · Suspension · MN

I purchased a 2013 dodge journey approximately 8 months ago. Before I bought it I asked the salesperson if the front end was out of alignment, as it pulled to the right. He told me everything was checked, and it was in excellent condition. He told me the reason it pulled to the right is that the roads were made with a slight slant for water to run off. It continued to pull, although it was drivable. When the snow fell, Oct. 2021, and the roads were packed with snow and ice I could barely keep the vehicle on the road. It kept wanting to swerve off the road to the right. I had to drive 20 miles an hour to and from work on bad roads. There were times I had to stop as I felt little to no control. I had never had anything like this happen to me. I called Iron Trail Motors in Virginia, MN (where I purchased it) and explained what was happening. The person I spoke to said their car was slipping back and forth, also. She said she had an SUV and they aren't easy to control in the winter. I've had to replace 3 different wheel bearings in that time. I was just in the shop last week. They told me the reason the wheel bearings were going is the LR and RR upper and lower control arms were bad. Lateral links. They must have been bad when I bought the vehicle, along with many other repairs. The work they need to do is $1200 -$1700. I was informed driving with a bad control arm is dangerous. To start, a control arm is a hinged suspension link situated between the chassis and the suspension upright or hub that attaches to the wheel. If something is wrong with the control arm, the following can happen: Your steering will be unpredictable and hard to control Your vehicle may pull to one side, even when you are holding the steering wheel straight It still needs to be repaired.

Filed Nov 19, 2019 · Electrical, Suspension · 33,000 miles · TN

Tl* the contact owns a 2018 dodge journey. The contact stated that she was unable to unlock the doors while inside the vehicle. In addition, the door panel and key fob failed to operate, as needed. The contact was able to crawl out of the vehicle through the window. The contact drove to franklin chrysler dodge jeep ram (1124 murfreesboro rd, franklin, tn 37064, (615) 266-0145) where the body control module and lower control arms were replaced. The manufacturer was not notified. The failure mileage was 33,000.

Filed Jul 23, 2019 · Suspension · 100,000 miles · WI

2013 dodge journey approximately 100000 mile. Uneven wear on rear tires (excessive inside wear) due to camber. For some reason the rear wheels on both the passenger and driver side tilt inward causing excessive wear on the inner tire. The vehicle had been recently serviced with an alignment, the rear camber is not adjustable stock and requires aftermarket control arms to allow for adjustment which where installed. The vehicle had been driven less than 1000 mile since the tire replacement and alignment and there is already noticeable wear on the inside of the rear tires. Due to the camber issue the vehicle shakes violently when driving at highway speeds.

Filed Jun 26, 2019 · Electrical, Steering · MI

I bought this dodge journey sxt last yr 2/16/2018, I asked the salesman if there's any recalls or anything wrong with this car.. He said only need to replace the rear tires.. I contacted a lemon law lawyer the next day after getting the tires replaced bc he lied to me, the tie rod & ball joint had to be replaced, on top of that I found out there are (4) recalls on my car that were never taken care of, so dodge chyrsler dealership replaced the front/back airbags in (mar/april)of year 2018.. I received the recalls to my phone, to top that off I purchased this vehicle in cash over ($4,263.00), the lemon law lawyer told me to go to a website to get the history on my car I bought, it was involved in a car accident on passenger side on (10/18/2017).. I was lied to totally, I almost got rear ended bc the transmission stopped on me, my sister raised $$ to get transmission replaced, now had to put new brakes/new battery/new starter/another new tire/ then the hub assembly broke along with the sway bar arm, the electrical system is faulty & car starts but then if I go anywhere & then try to start to go home, it won't start & the fob key needs to be replaced as well.. This car is a safety hazard, too many problems that shouldn't be happening..it has stopped on me too many times to count, I'm at thee point I afraid to drive it.. This vehicle has (2 recalls) that have not been taken care of yet, I had to call canada to tell them I bought the vehicle bc they didn't have me as the new owner, I didn't get any recall notices in the mail bc I just bought this car last yr & it was at a dealership, they never took care of the recalls,, I was sent a notice to my credit karma acct telling me there's 4 recalls but the airbags are dismissed bc they were taken care of,. I have 2 recalls that have not been repaired.my ignition switch hasn't worked from the day I bought this car,it's loose.

Filed May 2, 2019 · Steering, Suspension · 60,000 miles · NC

Tl* the contact owns a 2016 dodge journey. The contact stated that the vehicle had not experienced a failure until it was repaired by crown chrysler dodge jeep ram greensboro (3710 w wendover ave, greensboro, nc 27407, (336) 790-9850). The dealer indicated that they made a provision of servicing the vehicle for a manufacturer service campaign regarding the suspension, and they replaced the lower control arm. The repair failed to provide a solution; therefore, the dealer stated that the steering boot may be faulty. The contact heard an abnormal noise coming from the front driver side wheel and the suspension was very unstable when driving. The vehicle was taken back to the dealer more than three, but no remedy was provided. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

Filed Dec 8, 2018 · Engine · MI

Takata recall I purchased this car & was told only needed to replace back tires.. I told the sakes guy I do not want to put any money in any cars, I told him I own a 2004 dodge intreprid se I bought brand new on 7/27/2004, last yr in end of sept it started to nickel & dime me. This car I bought from this guy said nothing wrong , I said this car looks like it's neen in a car accident, he said nothing wrong, said I will be 2nd owner & a clear title... Wrong, I bought this car from a car lot on 2/16/2018, on 2/17/2018 had to buy 3 tires & found out the tie rod & ball joint were hanging by a thread, mechanic said the sales guy would have seen all this when he told me they moved the good tires to the front & put bad tires to back, I had to get new brakes front & back/ new battery, the airbags were missing & I almost got hit bc the transmission stalled on me, the history that I found out with this 2009 dodge journey sxt was already in a accident on 10/18/2017 bc the transmission stalled, I had to ha to put lots of $$$ into this vehicle that I did not want to do, to top that off, I had to call canada & they said they didn't have me as the new owner, I found out the cash I paid the guy had to pay off a leon that was on this car, then after he paid it, I received in the mail leon was paid off in full,the company that had a lein didn't know I bought this car & I had to call canada to give them updated info that I bought the car if &4,263 cash bc guy wouldn't take a check or money order/ nor cashiers check, the lemon law lawyer I called on 2/17/2018 I wouldn't be able to stop payment bc the sales guy lied to me & sold me a bad car, the car is in the repair shop since sept 12,2018bc of the transmission, manufacturing issue that I do not have anything to do with, my sister opened a gofundme me page to raise $$. I believe dodge should pay for this transmission..

Filed Oct 24, 2018 · Electrical, Engine · 129,988 miles · MI

Not right,, transmission stopped on me driving, k & m dodge mechanic says it's not my fault that the transmission just stopped on me while driving, he said the 2 gear isn't there, this is 2 times now I almost got killed, to top that off I purchased this mused vehicle on 2/16/2018 & paid cash of $4,263.00 I asked if this car had any problems bc I do not want to put any money into it.. He told me & my parents only needed rear tires, I asked if it's neen in a car accident, he said no.. He said I will be the 2nd owner,, something isn't right, so I took it in on 2/17/2018 to get 2 new rear tires & omg, are you kidding me,, this car didn't have any airbags, electrical system was messed up, had to have a oil change on 2/22/2018, then it went in repair shop on 2/26/2018 for recall on airbags, then got it back on 3/26/2018, just for it to go back in on 4/1/2018 for a ball joint/tie rods/rotors/brakes front & back/ wheel alignment/new battery you got to be kidding me,, I am pissed as heck, found out I'm the 4th/5th owner,, it was in s car accident passenger side in oct 2017 car stalled on ppl, minor frame work, car is missing lots of parts, then I had to buy another tire front passenger side, key fob doesn't want to start car,,then I almost got hit driving bc ignition stopped on me driving,, then had starter replaced new on 8/26/2018 to top that off on aug 28 car stalls again, friend comes over with meter to check out car statistics & says car needs the transmission control modular reset so I can drive, so then try to drive car on sept 5th, won't move, so I have to get rides, then on sept 12th start up, try to drive it & the car stops, tried to drive it back to k & m dodge on sept 12th 2018,, it's been there since that day bc not drivable, needs a new transmission, I can't afford bc I am on disibility (social security disabilty), I called a lawyer on 2/17/2018

Filed Oct 3, 2018 · Engine · MI

This(2009 dodge journey sxt),it has many safety issues, I told the sales guy I do not want to put any money into a vehicle, bought it on 2/16/2018, got new rear tires on 2/17/2018, I was told car needs a ball joint/tie rod asap, now I was mad, I got hold of a lemon law lawyer to get my money back, he can't help me bc the car is a 2009, he gave me info to call & found out the car was in a car accident on 10/8/2017 passenger side, found out the car had safety issues that needed to be done, so car went into shop on 2/26/2018 & I got it back on 3/27/2018. I had to get a new battery/new brakes front/back/rotors/ball joint/ nut/snap ring/then car just quit on me while driving, freaked me out, then I had to have the starter replaced, on 8/26/2018, now car went back in shop on 9/12/2018 bc the transmission stalled on me & I almost got reared end, the meter machine says it needs the transmission control module needed to be reset, wrong, the problem is the transmission & been hearing all kinds of nasty things to do with the chyrsler dodge ignition/ transmission / starter, this car has cost me so much money that I was lied too.. Safety issue is transmission I was told by 2 mechanics the transmission needs to be replaced bc the gear broke, nothing I did, transmission needs to be rebuilt or new one put in, I paid $4,263 plus now for everything else I was not planning on doing.. I been hearing bad stories about this car transmission/starter/ignition/electrical.. Plz help me out here, I almost got killed bc car stopped on me while driving.. . I bought this car on 2/16/2018 , milage was (124,627) & it's been in the repair shop more than me driving, it's back in on 9/12/2018,, plz help, I have all my receipts, I believe dodge/chyrsler should compensate something bc this transmission should have just quit on me driving & told gear broke, not my fault,help plz

Filed Jul 3, 2018 · Electrical, Engine · 48,000 miles · CA

I have a 2015 dodge journey that has had major problems with it. Before the car was even a year old it was taking into the shop for transmission problems. The car completely shut off on me while driving in the middle of a busy intersection while I was turning left. The car would not restart and had to be towed to the dealership. At that point, the service was escalated to a higher department and a high level repair person was brought in. Less than 15,000 miles later, the car began heavily shaking every time it was driven. The find was that there was a missing bolt in the tie rod. The service man said there was no reasonable excuse that could explain how this would even occur. Today, the car is in the shop for the second time in three days. Initially for the batter light coming on while driving. I was told there was a loose wire and some corrosion on the batter but that it was repaired. Less than 24 hours later then light came on again while driving this time with the warning on the panel that read battery saving mode. I immediately returned the car to the shop. Waited all day yesterday only to be given the same explanation that was previously given. Upon further probing I discover the car had never even been re inspected. The car continues to be in the shop has has been undrivable for 4 days now. I have a 6 year old sone who is transported in the vehicle daily. I'm beginning to fear for his safety in the car given its history and will no longer place him in harms way by driving in this car. The unbelievable serious problems that have occurred with this vehicle are alarming. Especially, given the fact that there is no clear explanation as to why the issues are arising. These are not normal wear and tear complications. These are serious manufacturing issues.

Filed Mar 17, 2017 · Brakes, Suspension · 61,653 miles · WI

Tl* the contact owns a 2011 dodge journey. The contact stated that the front suspension failed. The front end shook and vibrated out of control. The vehicle was taken to an independent mechanic who diagnosed that the front end tie rod, brakes, calipers, and rotors were prematurely worn. The reason for the failures was unknown. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 61,653.