Dodge Journey fuel pump problems

Filed Jun 20, 2024 · Fuel system · 145,000 miles · VA

The contact owns a 2011 Dodge Journey. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was not able to restart after each failure. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that his friend replaced the fuel pump an additional four times. The vehicle was then taken to a dealer where it was diagnosed that the fuel pump or TIPM sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.

Filed May 16, 2023 · Electrical, Engine · KY

The vehicle wouldn’t start, just kept idolizing. After trying for 10 minutes then getting a new key battery, the vehicle started then engine light was on. A code for crankshaft was on. But then check engine light went off by time I was home. Car broke down in middle of road. Wheel and breaks locked up which was very unsafe with my kids in car and I was unable to move it till tow truck came. Vehicle started working once it was at the auto repair shop. So we had him change the fuel pump because nothing else would show was wrong with the vehicle. Then 5 days later it broke down again. It is now back at the auto repair with no code showing.

Filed Jan 31, 2023 · Electrical, Engine · 110,400 miles · DC

The contact’s son owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The contact then stated that on numerous occasions after the vehicle stalled, the vehicle needed to be jumpstarted each time after turning off the vehicle. Additionally, the contact stated that he was unable to turn off the headlamps and the key fob failed to operate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that water prevented the fuel from entering the fuel pump and the fuel injector and an unknown engine component needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that all the recalls were previously performed, and no further assistance was provided. The failure mileage was approximately 110,400.

Filed Feb 22, 2021 · Electrical, Fuel system · 192,000 miles · GA

I have a 2009 dodge journey sxt and im having a intimate fuel pump problem. I read that the tipm may be a recall and wondering about it

Filed Jul 1, 2020 · Brakes, Fuel system · 23,000 miles · AL

When pushing the start button the vehicle continues to turn over but takes awhile before it cranks and it usually happens when it's a cold crank and it's been sitting for awhile I'm pretty sure it's the fuel pump.also whenever your getting in and backing out the brakes squeak pretty bad and this vehicle has less the 25k miles on it.

Filed Jun 16, 2020 · Engine, Transmission · 57,300 miles · NC

Follow-up to #11289608 on 12/17/2019; the dealer performed a service bulletin #18-078-17 & PCM update, #181906sz as recommended by star technician. States vehicle functioning as designed. Two different dealerships have been unable to duplicate issues. Vehicle ran great 12/19 until may18, 2020. On 2-hr trip, vehicle stalled 4 times-no warning. In drive-thru line waiting, engine cut off - car wouldn't start. Towed to local dealership, rocky top cdjr in kodak, tn - diagnostics code po171 for sensor - not covered, my dime for $273. Drove home - no issues. On 5/21/2020, car started right up after filling up, then died - not vacuum issue. Tow truck driver put car in neutral manually to tow to dealership. Service advisor told of issues. On 5/25/2020, service advisor called-technician found the fuel pump losing pressure. Fuel pump module and fuel pressure module replaced under goodwill. Ran perfectly, no issue. On 6/11/2020, started up then died. Transmission temperature gauge hot, but no actual temperature shown. A reminder that plagued intermittently in 2019 and posted in first complaint to nhtsb and fca. Car towed once again to rocky top cdjr in kodak, tn - technician says fuel pump no longer working. Two weeks old and now not working. Part is back ordered till end of month?! Now, have rental on my dime. Today, 6/16/2020, spoke to fifth (5th) reported fca case manager on continuing problems. No longer trust vehicle and deeply concerned for my safety because vehicle has yet to be fixed. Have found other the federal safety agency complaints disturbingly similar from 2018, 2019 and 2020: #11113660 (ca), next 3 are ga, same car #11243797, #11244334, #11245530 and #11317210 (fl). Always asked if the vehicle is fixed...I do not know until it's no longer giving me problems. My vehicle is still not fixed...there is something internally wrong with this model!!!

Filed Jun 8, 2020 · Electrical, Engine · 78,000 miles · CA

Stopped at red light and when I step on the gas peddle check engine light came on and the car stalled, the dashboard, radio and A/C were still on. Attempted to turn on car and it shake to try to turn off but wouldn't. Took it to carmax and car would not recognized car key to turn on. Carmax thought it was the battery and it wasn't that. They said it was the fuel pump, had it replaced but car would start and it turn off less then 5min. Carmax suggested taking to dodge dealership for engine tare down to find out what is wrong with it. Estimate of cost to repair is $3200-5300. Car is at 77k-78k miles on it. From what I read this is where the car starts to stall upon reaching amount of miles on it.

Filed Dec 17, 2019 · Engine, Transmission · 47,800 miles · NC

Tl* the contact owns a 2017 dodge journey. The contact stated that the vehicle failed to start and the transmission temperature gauge indicated that it was too hot to start. The contact stated that it could take ten to thirty minutes for the vehicle to cool down. The contact stated that the failure occurred five times intermittently. The vehicle was taken to smoky mountain chrysler dodge jeep ram (556 highlands rd, franklin, nc 28734, (828) 369-5003), but the failure could not be duplicated. The vehicle was not repaired. On another occasion, the vehicle stalled and was taken to the same dealer; however, a failure code could not be located. The dealer performed a flash to the system, but the vehicle was not repaired. The stalling failure occurred once. The contact stated that the vehicle was then taken to hayes chrysler dodge jeep ram of gainsville (3115 frontage rd, gainesville, fl 30504 (770) 766-4758) where it was awiting diagnoses and repairs. The manufacturer was made aware of the failures and provided case number: [xxx]. The failure mileage was approximately 47,800. *ln consumer stated again on 6/11/20 car started then died and towed to dealer. Mechanic stated fuel pump is no longer functioning. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed Jun 27, 2019 · Electrical · 114,500 miles · MD

Car was driven 180 miles,then turned off for 30 minutes, attempted to restart car. Power went to the gauges, but engine did not turn over (no starting noise). Jump starting the battery did not work. Engine turned over after turning the fob key a 7th time. Dealership replaced battery, alternator, and starter. Problem still occurring when vehicle is stationary - it's an apparent random ability to start engine. Mechanic is stumped. Internet comments state that chrysler-brand cars have apparently been dogged with power module failures for years, which can cause airbag non-deployment, fires, stalling, unintended acceleration, headlamp problems, and damage to other components. In particular, 2007 to 2014 model year cars are said to be affected. A california lawsuit succeeded in obtaining reimbursement for tipm (fuse box) replacements, diagnosis, rental car expenses, and unnecessary repairs done to fix a non-start or stall condition as a result of a vehicle's tipm fuel pump relay failure. Oddly enough, before the non-start problem occurred the vehicle's horn would engage while the car was parked (and not accidentally turned on via wireless fob). Mechanic could not find reason for that, either.

Filed May 26, 2019 · Fuel system · 18,000 miles · TX

When driving over 50 MPH the RPM starts escalating and goes back to normal. Rpm repeats after one to two minutes. After putting a full tank of gas, check engine light came on and meter read gas tank empty. Vehicle stayed with the dealership for 8 days first time. Fuel pump and wires was fully replaced. Vehicle is back with dealership for a second time. This time the gas meter reads less than 3/4 tank as a full tank of gas is put into the vehicle. Rpm starts doing the same thing when the vehicle hits 50 MPH. Was informed by the dealership fuel pump and wires are the reason for my vehicle being in the shop again. Vehicle is back twice in the shop less than 2 months. Still without a proper working vehicle