I was in the process of existing my vehicle, when I pulled to open the door, the latch just broke off. The latch seems like it's made of plastic. Now, I would need to open the door from the outside. I'm concerned to the repercussion if I happen to get into an accident. I will not be able to open the door in case of an emergency. I contacted [xxx] and spoke with a rep name[xxx]. He said that the company is unwilling to fix the problem, information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2007 Dodge Nitro locks complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
2 interior door handles have broken with normal use. Been told that the only way to fix is to purchase the entire door panel for approx. $350.00.
Tl* the contact owns a 2007 dodge nitro. The contact stated when driving various speeds, all of the warning lights would illuminate sporadically. The vehicle would then become hesitant, stall and restart independently. The vehicle was inspected by a dealer and an independent mechanic, and both advised her that they were unable to diagnose the failure. In addition, all of the exterior door handles were fractured. The vehicle was inspected by a dealer and they advised her that she needed to replace all of the door handles. All of the door handles except for the drivers side were replaced. In addition, all of the windows would only operate partially when attempting to open and close them. The vehicle was not repaired for the failure. The failure mileage was approximately 30,000.
Tl* the contact owns a 2007 dodge nitro. The contact stated that three of the four interior door handles were fractured and in order to exit the vehicle, she would have to climb into the back seat to exit. The failure began one year ago with the driver side first and then the passenger. The dealer advised the contact that since the vehicle was no longer under warranty that they would not be able to provide her with any additional assistance. The contact did not inform the manufacturer nor was the vehicle repaired or diagnosed. The current mileage was 68,000 and the failure mileage was 50,000.
Tl* the contact owns a 2007 dodge nitro. The contact stated that both interior door handles on the driver and passenger side doors fractured in half and the contact was unable to exit the vehicle using the door handles. The contact would have to reach outside the window to open the door using the exterior door handles. Intermittently, the windows would also fail and would not open therefore, the contact would have someone open the door from the outside or she would climb to the rear seat in order to exit the vehicle. The vehicle was taken to an authorized dealer where the contact was informed that the handles could be replaced but at her expense. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 102,800 and the current mileage was approximately 103,000.
With normal use the inside door handle snapped in two. In order to get out of the drivers door, with the key still in the ignition you must hit the unlock button, roll down the window, open the door from the outside, roll the window back up and then turn off the car. My door handle is less than 3 years old but I have more than the allotted miles due to my long commute to work. I was told it cost 75.00 for the part and two hours of labor at $115.00 for a estimated total of $300.00 to replace the interior door handle. I feel the part is poorly made for its use and should have never snapped off. I also feel this is a safety issue as the driver cannot make a quick escape out of the car when this part unexpectedly snaps. I was also surprised when contacting the dodge dealership that they had the part in stock, which also tells me they must have had to replace several to keep that particular part in stock.
Our 2007 dodge nitro has had both inside front door handles break this summer, the right side in june and the left drivers side in august. The break is in the same place on both and resulted in the passenger and then the driver unable to exit the vehicle except thru the back seat doors or by opening the front doors by lowering the window and reaching out to the outside handle. This is a very bad safety concern for me for the reason that our 16 year old daughter could not get out of our vehicle as a new driver. I have replaced both at a cost of over $100. The parts person that I worked with to order the part said the past time he has ordered these for others and keeps them in stock. I think we have a grave issue with safety and being able to exit the vehicle, especially if it was involved in a accident or fire.
Tl* the contact owns a 2007 dodge nitro. While attempting to exit the vehicle, the inside driver side door handle fractured from the vehicle without warning. The vehicle was not diagnosed and there were no prior warnings. The current and failure mileages were 59,000. Updated 08/11/10. *lj updated 08/18/10
Tl*the contact owns a 2007 dodge nitro. The contact stated that the driver side and passenger side door handles broke off. The contact had to roll down the window to get out of the vehicle. The dealer ordered parts for repair. The current and failure mileages were approximately 78,000.
Tl*the contact owns a 2007 dodge nitro. The contact stated that the key that was used to open and close the doors was lost. A locksmith was notified and was unable to change the door locks due to a plastic cover over the cylinder. The plastic covering that could not be removed was a manufacturers design. The authorized dealer stated that the entire door connection required replacement before the cylinder lock could be replaced. The contact was displeased to know the lengthy process and time frame involved with the service repair; however, there was a key for the ignition and a remote for the opening and closing of the vehicle doors. The failure and current mileages were 15,000.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2007 Dodge Nitro?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history