Tl* the contact owns a 2002 dodge ram 1500. While driving approximately 45 MPH, the vehicle crashed into a pine tree. The air bags failed to deploy. The contact sustained injuries to the neck, back, and leg. The passenger sustained injuries to the neck, back, and left leg. The other passenger sustained injuries to the back and head. Medical attention was not required. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was unavailable. The approximate failure mileage was 195,982.
2002 Dodge RAM 1500 airbags complaints
Page 2 of 3: complaints 11 to 40 of 46, newest first, as owners wrote them.
I am being ignored on a seat belt recall nearly all 4.7 engines have oil pan failure
Driving and got sick passed out hit concrete wall at least 45 MPH air bags did not implode truck is totaled damage to truck is extensive very upset the air bags did not work any recalls on this thank you
Dashboard begin cracking and finally in a couple days of weeks broke apart completely as I had been in a crash.I called the company they said the warranty had expired.I told them I have 1992 ford aerostar whose dashboard was completely .intact and that it was much older it had to be a structural defect. They offer to pay half which meant I had to pay 500.00 dollars, which I didn't have. I felt they should pay all of it. Also the airbag light is on and the RPM accelerate without me pushing the gas pedal.I took many times to the dealership and they said they would fix it but they never did.
Vehicle problem first started when turning steering wheel to the right entirely. Currently vehicle airbag light comes on and of through all ranges of steering.
Dash is cracking everywhere and pieces are falling off, doubt that if the vehicle was in a crash that the air bag would work properly, and if it did or did not, little piece of the dash would fly every where and cut the passengers and the air bag. Contacted chrysler and they will do nothing below is chryslers response, like they threaten you that if you email again it will go in the corporate records, I told them I hope that it did. Needless to say they don't understand how to retain customers and sell new trucks. Thank you for your recent email, although it does not contain any information that would cause a change in the previous decision. Your request must again be respectfully declined. Any future communication related to this issue will be retained in corporate records.
There was an electrical failure in the wiring system from the fuse block this is known to be a common problem with the dodge rams the ABS light, brake light and airbag light as well as the engine light all come on also the odometer and speedometer also stop working. This stops the ABS system from working as well as the airbags I have had to change the fuse block as well as the rear speed sensor, and the dash cluster because of this over a three year period now, the first time all of my lights stopped working as well as the dash gauges and door locks. Why is this and ongoing problem with this and nothing seems to get done about it the first time I got a copy of a service bulletin and dodge tried to tell me it was only good for diesel models and I have the same issues. There seems to be a real history of these problems with this vehicle and the dealers are all aware of this.
Tl* the contact owns a 2002 dodge ram 1500. The contact stated that while the vehicle was parked, the front driver's side air bag deployed. There was no passenger in the vehicle. The contact also stated that the vehicle failed to start. The vehicle was not repaired. The failure was reported to the manufacturer. The VIN was not available. The failure and current mileage was 74,000.
I was just driving along, crack my dash cracked from front end to almost the back. The crack caused me to jump swerve my truck almost causing an accident. Dodge has been no help and my dash has deteriorated even more ever since, I'm getting very worried it might affect the air bags as all the dash pieces fall into the recess where the air bags are which would be a bad thing should there be an accident.
My dash has completely cracked and is in pieces,(sharp pieces), it could affect the wiring in my dash, if I did have an accident the air bags in the dash could throw those sharp pieces at me and my passengers. Note: these crack were at no fault of mine or my passengers. The cracks started two years after I bought the truck brand new.
Dodge collided with another vehicle in the front left and then the other vehicle spun around and hit the side of the dodge. All safety airbags in car failed to deploy and no airbag check light was on during the life of the dodge. Also the other vehicle was a dodge and it had less damage and all airbags deployed in that vehicle.
5 years after manufacture of this vehicle the dashboards have gone from fractured to nearly completely dissolved. Through research this issue is applicable to all vehicles produced with this make and model. The issue has become a safety concern now that the air bags have become exposed and will not properly inflate if needed. Dodge has received more than 16,000 complaints and insists these faulty parts are the responsibility of the consumer. However they are more than happy to refer you a certified dealer with a replacement cost of approximately 975 dollars us.
2002 dodge ram 1500 cracked dashboard over air bag on passenger side . This problem seems to be happening too many dodge ram pickups from the 1993 model year through 2005 model year. The edge of the cracked plastic is sharp and pose a serious injury probability in the event of accident and airbag inflation. A person can easily cut their finger or hand while cleaning the dash are servicing the vehicle.
The dash in my 2002 dodge ram 1500 is cracking and falling apart (defective plastic)and dodge/chrysler will not stand behind it's product. The air bag is right below & connected to the plastic that has cracked. I am worried that if the air bag is deployed that this plastic (which is very sharp pieces) will be very dangerous to anyone in the vehicle.I also pick up my grandchildren every day from school and the dash on my truck has broken in so many places that it is now falling apart and huge pieces falling out.this plastic is very sharp and could slice open anyone around it. I have always kept my truck parked in a garage since I have owned it(2002)-so the sun is not the problem-it is a defective product that was installed on my vehicle when built. I have contacted my dealership twice and they tell me that there is nothing they will do about it.
Truck crashed into tree airbag did not deploy came face with steering wheel dash board,chest hit steering wheel and driver door hairline fracture of nose mouth wasbusted up and have problem with neck and back and large knot on forehad,,truck was total out..,this is a 2002 dodge ram 1500,I would like to know why my airbag did not deploy.
Air bag light is on and will not go off.
Severe cracking of upper two-piece dash board. Multiple cracks running through dash, leaving open holes to wiring. Cracked dash shifting, could interfere with passenger airbag deployment.
A vehicle was left unattended on a hillside in direct sunlight after it had already hit a mailbox. I struck vehicle in left rear with my right front it totaled both vehicles. I was driving about 50 MPH and never seen car prior to impact. It injured both passengers in back seat both front seat occupants were not injured but airbags never deployed.
Excessive cracks have formed in both dashboard pieces. The plastic has become very brittle and sharp pieces are beginning to fall into the wiring underneath. Nothing particular happened that caused it, they just appeared overnight. Conversations with the local dodge dealer and chrysler customer service yeilded no assistance. I am concerned of the sharp edges of the plastic falling into the dashboard wiring and causing electrical failures while driving or, in the event of an airbag deployment, shards of the shattering plastic impaling the driver or passenger.
Tl*the contact owns a 2002 dodge ram 1500. While driving 45mph, the vehicle collided into the driver side of a pick up truck. The air bags did not deploy at the time of the incident and there were no warning lights for the air bags prior to or after the incident. There was major damaged in the front of the vehicle. The collision caused the driveline of the vehicle to push towards the back of the vehicle. The failure and current mileage was at 136,000 miles.
The consumer was injured when the air bags failed to deploy in an accident. *ph consumer had two surgeries since the accident and had been unable to receive any help regarding the accident. *ph *sc (passenger submitted report) the seat belt failed as well. Updated 07/17/06. *jb *nm updated
The driver was going 30 MPH and hit a tree. All the frontal part of the vecicle was bent inward and the radiator was damaged. Neither the frontal nor side air bags deployed. It has not been yet reported to the dealer. The truck had to be towed and it is currently not drivable.
I hit a tree doing 45 MPH no air bags deployed on either the drivers or passenger side of the truck. I had severe damage to my face and I am facing two more operations in the next year. Cause for air bags not deploying is unknown but chrysler corp has checked the computer and found no codes in the computer to cause the air bags not to come out. The truck was a total loss. They have not found out why they did not deploy.
I was traveling on a dirt road which is all we have in the area and the left rear tire blew out causing me to lose control of my 2002 dodge ram which then plowed over several trees and finally coming to rest head on in a group of 3 trees totaling my truck. The front end of the truck was more than extensively damaged and the air bag did not deploy causing neck and back injuries as well as my tooth being broke in half. Daimler chrysler was notified and scanned the on board computer and stated that since no codes showed up that the air bags were fully functional.
On june 4th,2005 my wife had an accident in a 2002 dodge pickup. On her way to work she was driveing around 45 miles an hour. Until a cat ran in front of her by reflax she tried to aviod the cat so she swerved to the right and struck a mailbox then she swerved to the left trying to gian control of the truck. Then while trying to gian control swerved back to the right going over a ditch and entering private property. Then she struck a pine tree which also struck some power lines. When she crashed into the pine tree the airbags didn't deploy also the seat belt didn't lock ethier. My wife hit the steering wheel with the chest and her elbows. Agter she hit the steering wheel she bounced back tothe set which caused her neck pian and left soulder and her left side of her lower back. Which lead to her damageing her lower back she was also taken to the emergncy room by an ambulance. Then I called chrysler on june 6th 2005 they asked me for my VIN number of my truck. Then they lied to me about calling, sending a letter,send a fax to the bodyshop where my truck at, and each time I called they always change infomation and they haven't told anything regarding to my truck. Old parts are still available. This the reference number 137455235 the report number from the state trooper is fhpa05ff024427.
Vehicle was involved in a head on collision with two light poles at 45 MPH and airbags did not activate. The driver was knocked unconscious by the steering wheel and the passenger broke the windshield with his head. Only suffered minor injuries. Collision happened in mexico.
While driving at interstate speed (70 MPH), and switching lanes while on a bridge, the excessive bouncing and bad suspension of truck make me lose control of the truck. The truck pulled to the right and the rear end of the truck ended up spinning around, making a complete 180--- on a bridge!! I ended up slamming into the safety rail of the bridge. And the air bags didn't go off. Luckily, I wasn't injured. At first I thought the accident was my fault, but after talking to a few owners of this model, I figured out that many of us have had the same problems with this truck. The question is, why is this problem not being fixed?? I have talked to the dealer, and they just keep referring me to dealers from other towns.
While driving, the supplemental restraint light illuminated on the dashboard and remain on. Please provide further details.
While driving 65 MPH driver lost control of the vehicle and collided with a tree. Upon impact, both frontal air bags failed to deploy. Driver to sustained major injuries ,and was transported to a hospital. The vehicle was towed to a garage.
While driving at 45 MPH consumer's vehicle collided with another vehicle head on. Upon impact, air bags did not deploy. Police arrived on the scene and the other consumer was cited. The other consumer sustained minor injuries. *ak
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