Tl* the contact owns a 2002 dodge ram 1500. The contact stated that upon inspection, it was found that the frame was severely rusted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 140,000.
2002 Dodge RAM 1500 body complaints
Page 3 of 10: complaints 41 to 70 of 278, newest first, as owners wrote them.
The vehicles dashboard is falling apart, cracking up like thin potato chips. No abuse to the vehicle of any kind. It is just cracking up from poor lousy plastic that can't handle weather conditions inside the vehicle. Dodge/chrysler/fiat should recall the vehicle for defective product which is the dashboard plastics. This is an issue that has most of there trucks doing this exact same thing.
The dashboard has developed large cracks. It is distracting while driving and could possible be a safety issue. I also almost cut my hand when applying interior cleaner/shine this past saturday. I know I need to be careful but it is pretty ridiculous for this to be cracked so bad. Dodge needs to step up and at least offer steep discounts to get this fixed.
Tl* the contact owns a 2002 dodge ram 1500. The contact stated that the dashboard developed a large fracture, which spread across the entire dashboard. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 95,000 and the current mileage was 100,000. ... Updated 02/28/13
Dash board cracked and fell in leaving sharp pieces of plastic all over dash board. Plastic has fallen into defroster vents. Now no heat on left side of truck.
Tl* the contact owns a 2002 dodge ram 1500. The contact stated that the dashboard was cracked. The contact took the vehicle to the dealer for inspection but it was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 147,000.
Dash is continuously cracking and falling apart.
I was just driving along, crack my dash cracked from front end to almost the back. The crack caused me to jump swerve my truck almost causing an accident. Dodge has been no help and my dash has deteriorated even more ever since, I'm getting very worried it might affect the air bags as all the dash pieces fall into the recess where the air bags are which would be a bad thing should there be an accident.
Starting in october of '08 I notice a small vertical crack in my dash on the top of my dash between the passenger airbag and the radio. Since then the crack has grown and then a piece broke off and too my surprise is very sharp.
The dashboard on my 2002 dodge ram 1500 has developed a crack (6-7 inches long) near the air bag of the passenger. I feel this to be a safety hazard as the air bag deployment could cause particles of plastic to be thrown at high speeds throughout the vehicle. The vehicle is a used ram and it is unknown if the crack was there prior to purchase or not. Because of the summer heat, the vinyl expands which closes the gap and now the cold weather contracts it and reveals the crack. This continuous expanding and contracting could cause, over time, the vinyl to become weak and break down further.
Dashboard crack.
Hi, I read an article by channel 6 news problem solvers in orlando, florida. That did a report on dashboards collapsing in 2002 dodge ram and other models. In the article, it showed that dodge was replacing the dashboards at a cost of $100 to the customer. 2 years after I bought my truck, my dash started cracking. A friend of mine had a 2003 quad cab and he was experiencing cracks in his dash in the exact same spots. A year later he traded his truck in and I still have mine. My dash is still continuing to crack to this day. Since my dash started cracking, I have had other problems with my truck. My stereo is messing up. My A/C and blower motor don't work right. My heater core leaks. In summer time I have no A/C. In winter I have no heat and no window defroster. When it rains, I have no defroster. These are a safety issue if I cant see where im driving. For the past 2 years, I've been trying to get dodge to replace my dash. They will replace it only at full cost to me! Will you finally force dodge into recalling these 01-04 dodge ram, dakota and durango dashboards???????????????????????.
Main dash began cracking in multiple places. Forward dash panel has now cracked and split into many separate pieces creating loose, sharp, plastic materials which pose a safety hazard in the event of a crash. Some of the pieces have cracked away and have fallen behind the instrument panel and some have fallen into the duct work as well. Having occurred on many dodge rams, this creates a wide-spread safety issue and not just an isolated incident. I strongly feel that a recall should be issued on the affected years and the faulty dash panels should be replaced by the manufacturer to prevent any unnecessary injuries or safety concerns.
Tl* the contact owns a 2002 dodge ram 1500. The contact stated that while driving 65 MPH a piece of the dashboard fractured and began to crack in four different places. The vehicle was taken to several independent mechanics for diagnosis and the contact was informed that there were no repairs but instead, the entire dashboard would need to be replaced. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure and current mileages were 94,000. ...updated 10/17/12 *bf updated 10/17/12
I was rear ended at a red light and my dash board sustained multiple fractures. Part of the dash board fractured and became airborne in the vehicle. It was the size of an iphone. There was also another part of the dashboard where a hole is present and the dash board is sunken in. Very disappointed with the quality and safety issues. Photos were forwarded to my attorney.
The dash has cracked in multiple area's causing sharp edges in the dash. Very easy for kids to cut there hands. Also if vehicle was involved in a accident the sharp edges would come lose hitting the driver and passengers in the vehicle causing bodily harm.
Cracks begin to appear in the dashboard in april 2009 just below the windshield and have now began to show up in the main dashboard cap. A large gaping slit near the instrument display appear on july 5, 2012. On july 11, 2012 power was lost to the gauges on the instrument panel which also included the hazards, turning signals, brake lights and one head light. Requested electronically through the chrysler/dodge, official website possible recalls and I was contacted via phone 24 hours later with a confirmation that no pending or missed recalls were in place for the truck. When asked if there were any solutions to the complaints of cracked dashboards in the dodge ram 1500 made in 2002, the representative indicated that there were no known complaints listed for the dashboard and provided no resource in better replacement part. Scheduled to have vehicle check the week of july 16,2012.
The dashboard in the 2002 dodge ram 1500 has multiple hairline cracks and pieces are beginning to fall behind the dash. I'm afraid that these pieces could negatively impact the function of the airbags, heating / cooling system, or other electrical components of the vehicle. If there is an accident there could be fragments that break apart and could potentially cause eye damage or severe lacerations. I have found multiple complaints from numerous owners concerning this issue.
The dash cap in my dodge ram 1500 has cracked in several places. This has caused many very sharp shards of plastic that would be extremely dangerous in a collision resulting in unnecessary injury to any passengers in the vehicle. I firmly believe this should trigger a full recall of all trucks affected. Chrysler is aware of the problem and will not voluntarily start a recall. I myself have cut my fingers and hands just wiping off the dash board while cleaning. I beg of you to start an investigation before someone is injured very badly in an accident by these shards becoming projectiles. This problem affects hundreds of thousands of these trucks. Please take this very seriously!
Noticed while driving that the right hand corner of the upper dashboard piece next to the window was rattling. Upon further investigation found that two of the attachment post for the panel were completely separated from the upper dash panel on the under side of the panel which mate to a friction clamp under the panel.also noticed that the speaker grill was cracked and coming apart in the same area. Note: the dash area has never been disturbed since new or has been in a wreck or has the dash had any kind of impact. Perhaps if dodge had put more emphasis on quality than profit ,they would be in better shape.
The dashboard of my dodge ram is disintegrating into sharp pointed shards of plastic. The plastic material which makes up the dash has changed in it characteristics so as to become quite brittle. The potential for these shards to become projectiles and/or anything coming in contact with the dash causing the dash to freely break apart into hundreds of knife-like blades and causing injury, is imminent. We have made giant strides in vehicle occupant safety by requiring shatter proof glass, requiring occupants to use seatbelts, etc. . Now we are facing other dilemmas where manufacturers have introduced materials in the manufacture of vehicles which may negate those safety progressive innovation government agencies have worked so hard to implement. Although my current concern may be preventive in nature I believe any reasonable and prudent person can easily deduce the potential for grave harm which may befall the consumer under the right circumstances. The dodge dashboard represents a clear and present danger to the occupants of these vehicles.
My dash has completely cracked and is in pieces,(sharp pieces), it could affect the wiring in my dash, if I did have an accident the air bags in the dash could throw those sharp pieces at me and my passengers. Note: these crack were at no fault of mine or my passengers. The cracks started two years after I bought the truck brand new.
Dash cracked,cut finger on it and the cracks are getting worse. Pieces could fly up and hit me in the face while driving.
Dashboard is cracking in several places and falling apart. I took the dash cover off to glue it back together and seen that the dash body is also cracking, after gluing the top dashboard back together, less than a month later cracks appeared next to the cracks that I glued together. It is only a matter of time before the dash body collapses.
The dashboard in the 2002 dodge ram 1500 has multiple cracks and pieces are falling into the A/C vents and the firewall. There are many sharp edges and loose broken pieces and I'm afraid if there is an accident there could be fragments that break apart and could potentially cause eye damage or severe lacerations. Please address this issue with dodge as I have found multiple complaints from numerous owners.
Dashboard is cracking and falling apart. Sharp edges are exposed causing a possible cutting hazard.
Thin cracks appeared on upper right of the main radiator, fluid leaking out. Car had not sustained any accident and is a clean title. My conclusion is that inferior products/polymers were used to manufacture this radiator. This is not an aftermarket radiator, but the one that came with the vehicle from the manufacturer.
Tl* the contact owns a 2002 dodge ram 1500 quadcab. While driving approximately 55 MPH, the contact approached a turn however, the turn signal failed to respond when engaged. The windshield wipers, horn and rear brake lights became inoperable. In addition, both turn signals would not function upon activation. A certified mechanic inspected the vehicle and was unable to determine the cause of failure. In addition, large fragments of material separated throughout the dashboard surface. There were also numerous cracks within the dashboard. The vehicle had not been repaired. The manufacturer was not notified of the permanent malfunctions. The approximate failure mileage was 112,000.
The dashboard is cracked in multiple locations and shards of hard, sharp, plastic is falling into interior. Shards are also becoming projectiles when they dislodge from dashboard. While cleaning or touching dashboard, personal injury occurs by being stabbed and/or cut by these cracks in the dashboard. No incident occurred to make this issue a user problem. No extreme hot/cold have occurred.
Tl* the contact owns a 2002 dodge ram 1500. The contact stated that the dashboard was completely fractured. The vehicle was taken to the dealer who stated to the contact that the material used to manufacturer the dashboard was defective and needed to be replaced. The manufacturer was made aware of the failure who offered to cover the cost of repairs, stating that the contact would only be required to pay the deductible. The vehicle was not repaired. The VIN was not available. The failure mileage was 45,000 and the current mileage was 69,000.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2002 Dodge RAM 1500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history