Tl* the contact owns a 2002 dodge ram 1500. The contact stated that while driving approximately 35 MPH, there was an abnormal scraping heard from the rear of the vehicle. The vehicle was towed to an independent mechanic for diagnostic testing. The mechanic advised the contact that the rear differential would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 170,000.
2002 Dodge RAM 1500 transmission complaints
Page 3 of 4: complaints 41 to 70 of 99, newest first, as owners wrote them.
Found metal pieces (broken c clip) and damage to the rear differential of my 2002 dodge ram 1500 quad cab 4x2. The whole rear end had to be replaced. This is a well documented known problem based on hundreds of forum threads under "c-clip", "retainer clip" and/or "clutch pack retainer" problems. Paid out of pocket to fix as warranty has expired.
When the truck was a stop and I would begin to drive I would hear a clanking noise that sounded like it was coming from the rear of the truck. This went on for a month I figured it was something in the bed moving around. While I was driving one night, I heard a crunch noise that then resulted in the rear tires locking up and causing me to start skidding, I was able to maintain control of the truck and stop it safely. I was able to limp the truck home this time, at 15 to 20 MPH. If I went any faster it would lock again. This is the second time the rear in this truck has failed me, the first time I was cruising at highway speed when the rear locked and the drive shaft separated from the differential causing damage to my truck as well as the shaft. The first repair cost me $2500.00 and I'm being quoted $1500.00 for this repair. This is a common and known problem on these trucks, chrysler won't step up and take any responsibility they just tell me that my VIN was not covered under the recall despite the fact that I am experiencing the same problems as the trucks that were recalled. I will never buy another dodge truck!
Tl* the contact owns a 2002 dodge ram 1500. The contact stated that there was a loup pop as smoke began escaping from under the vehicle. The contact exited the vehicle and discovered that the transmission had exploded, causing the entire vehicle to catch on fire. The fire department arrived and extinguished the fire. A police report was not filed. Neither the dealer nor manufacturer was notified of the failure. The approximate failure mileage was 88,000.
Tl* the contact owns a 2002 dodge ram 1500. The contact was exiting the vehicle when the gear shift selector independently moved from park and the vehicle began to roll backward. The contact was able to apply the emergency brake and place the vehicle back in park. In addition, the contact stated that the vehicle would only start when in neutral. The contact was able to locate a recall for the failure (the federal safety agency campaign id number: 07v555000 -power train: automatic transmission: lever and linkage: column shift) but was told by the dealer that his VIN was not included. The vehicle was not repaired. The failure and current mileage was 100,000.
Tl* the contact owns a 2002 dodge ram 1500. The contact stated while driving at 35 MPH, the driveshaft fractured from the vehicle, causing the rear of the vehicle to lock. The vehicle was towed to a local repair facility where the contact was awaiting a diagnosis and repairs. The manufacturer was not contacted. The VIN was not available. The current and failure mileages were approximately 124,000.
Drive shaft.
After crossing a railroad track a clicking noise became evident from rear of 2002 dodge ram 1500. I checked u joints then went to wheel bearings, they seemed slightly loose so I began changing. After pulling differential cover I found curved chunks of metal in bottom of differential housing. I took out 4 bolts and caps that hold differential in, I found major wear in aluminium housing right where bolts screw in on passenger side. I compared to drivers side of differential and found a half moon shaped cup that appears to be a dipper to collect oil it just slides in and out and the cup on the passengers side must have slid out and ground on the housing until it came out. I feel this could case a major accident as eventually the whole rear end could come out or let axles come out while driving.
Tl*the contact owns a 2002 dodge ram 1500. While attempting to park the vehicle, the contact placed the gear into park and the vehicle rolled backwards on its own. He restarted the vehicle, placed it back into park, and applied the emergency brake. The dealer stated that the VIN was not included in the federal safety agency campaign id number 05v460000 (power train: automatic transmission). The vehicle has not been repaired and he no longer drives the vehicle. The current and failure mileages were 35,000.
2002 dodge ram 1500. The power steering quit while I was driving and I was in a curve and almost wrecked. I have heard other people talking about this same problem. I thought safety was number one. But I guess this will not be a recall until some one from your office or someone you love is killed in this type of situation. I have read that people have ran of the road when this has happened or have struck a roadside object trying to stop. Come on people lets fix this issue.
Pinion gear failure. Replaced rear end from a different vehicle. Many people have told me that while driving down the road the rearend will lock up causing the vehicle to skid to a stop,causing damage to transmission,and drive shaft. Not to mention the 'safety hazards' of possibly causing a wreck,and worse injuring someone.
During a tire rotation the mechanic noticed a defect with the rack and pinion system which was leaking and would need to be replaced. He also noticed the tire rods were defective which is allowing unnecessary movement of the tires. Lastly the front differential is leaking as well. This vehicle was purchased approximately 2 years ago used with 41,000 miles and currently has 62,955. This vehicle is operated under normal conditions.
Tl*the contact owns a 2002 dodge ram 1500. The contact stated that the linkage bar that connects the shifter to the transfer case is approximately 14 inches long. It is held together by rubber grommets. Over time, a combination of excessive temperatures and wear and tear caused the grommets to fail. As a result, the linkage bar falls out of the vehicle without warning, which increases the risk of injury to other drivers. The vehicle has been repaired. The manufacturer did not assist. The failure and current mileages were 44,200. Update 09/10/08 *cw updated 09/16/08
Intermittent lamp failures internally, lamp out circuit malfunctioning, rear differential failed (approaching the second failure in 40,000 miles), rear universal joint has failed twice, with a third replacement to occur soon, transmission failures. Any one of these systems failing while on the road could cause a serious safety issue, for myself, my passengers, and other drivers. So far, it has been in and out of the shop, old parts are no longer available, however if required I will retain them next time they fail. I've contacted dodge, the first reply was a "spam mail" of coupons for oil changes, and tire rotations (the message I sent them was professional and extensive to the issues I was having), after copying the message again the next day, a representative told me that there is nothing they can do about it. I've retained the message if any parties are interested.
My dealer, united dodge of las vegas, is unable to remedy a recall, (g28) park shift lock defect, in a reasonable amount of time(over 9 weeks) due to chrysler corp. Only sending two parts a week.
Tl*the contact owns a 2002 dodge ram 1500. The vehicle was serviced for an ignition shift park interlock recall, but a the federal safety agency campaign id number was not found. When the vehicle was retrieved from the dealer, the gear was able to shift from park without the brake being applied. The gear was shifted back into park and the contact exited the vehicle. The vehicle then began to roll backwards. The contact was knocked to the ground by the door when he attempted to jump back in the vehicle. He was also run over by a tire. The vehicle rolled through a yard and a ditch before crashing into a fence. The contact sustained back injuries and abrasions on his foot. A police report was filed. The vehicle was not taken back to the dealer because they wanted to charge just to inspect the vehicle. The current and failure mileages were 157,000. Updated 06/05/08.
I have a 02 dodge ram 4x4 quad cab with the 360 engine and the transmission is messed up I contacted a local shop and the solenoids are bad and the shop owner stated that this is a very common problem with these trucks he tried to get the parts and no one has them they are on back order till next week that says to me this is a failure on dodge for faulty equipment.
(1)no events leading up to the failure. (2)rear end locked up at 55 MPH, caused us to slide off the road and into the ditch. Truck had to be towed home. (3)replacement not available as it was discontinued. Parts are too expensive to be repaired at this time. Dealer quote on parts $3500. Failure at 92k miles on a $30k truck that is not a 4x4.
Rear differential began making a humming noise under load. It had progressively gotten worse until failure. Pinion bearings are bad. This is an ongoing problem with the dodge truck products. A repair shop in my town just did 3 rebuild on this type truck in one week. A recall should be issued . This rear end could come apart and injury could be happen.
Rear clips broken in 2002 dodge ram 1500.
Found metal pieces the rear differential of my 2002 dodge ram 1500 quad cab 4x4. The whole rear end had to be replaced. This is apparently a well documented known problem based on hundreds of forum threads under "c-clip", "retainer clip" and/or "clutch pack retainer" problems.
The retaining clips fail in the rear differential of all 02-2005 (maybe 2006) 9.25" lsds are affected from dodge ram's. Mine has failed once and has been replaced under warranty. The problem is dodge just replaces them with the same ones that will continue to fail.
I have a 2002 dodge 1500 pickup with the limited slip rear differential. My differential "came apart" at 37,000 miles. Since my incident I have discovered numerous other people with this differential in '02-'05 pickups have had similar problems. I would think this is a safety issue as if the broken parts were to get into the ring and pinion gears it could cause the truck to go out of control and crash. The manufacture is aware of the problem but seems unconcerned. I think this issue needs to be investigated. Bob brandenberg.
My 2002 dodge ram vehicle began to shake uncontrollably, I was on the ramp getting onto the interstate. I though my tires were been ripped off. I immediately stopped the vehicle only to hear the bottom of the car been banged as if the floorboard was coming up into the vehicle. I had the car towed only to find out I am lucky to be alive with my three children and my three nieces and nephews that were riding with me to the children's museum. The universal joint had completely broken of the transmission and made a hole on the bottom of the truck onto the floorboard. Luckily I stopped the car on time before a tragedy would have occurred. I feel the truck is not old enough for this to happen and I have never been on any type of collision that would have caused this. When I spoke to the closest dealership and my home dealership, they only cared about having or not having an extended warranty, and that they would have to look at the vehicle to make sure I did not cause the problem (how could I have ripped the u-joint). Ultimately, they said, it would be up to chrysler if they would be willing to do anything for me at all. What a great company and customer service huh??
On saturday april 15, 2006 we were driving home and the transmission in our 2002 dodge ram truck began slipping. We had to drive in low gear to get home. We took the truck to schaefer and strominger, the dealer we purchased the truck brand new from in 2002 and were told "oh its probably just a switch, we'll replace it and its good you bought the power train warranty...well this 2002 truck on has approximately 26,000 miles on it! After having the truck for over a week, I was told the whole transmission had to be replaced on this truck....a truck that only has 26,000 miles on it. Well not only schaefer and strominger, but also chrysler themselves don't have enough sense to give me a loaner car for the inconvenience of dealing with their defective product. There is no way I should have to be replacing the transmission in a truck that is hardly driven and has never, ever hauled anything. I have spoken to a lot of people about this, I am finding out that this is a problem everyone is having with these trucks and something needs to be done to chrysler to make them fix these at no cost to the consumer. I am thoroughly disgusted with the "oh well, what a shame" attitude chrysler has, we consumers spend a lot of money on these vehicles and we all deserve not only a better product, but also better customer service. Please tell me there is someone out there who can make these manufactures stand behind the products they sell before someone gets seriously hurt or killed driving on of these trucks.
First, the automatic transmission failed due to an overdrive band that broke and then the whole transmission had to be rebuilt. Second, I had the mechanics check the differential for normal servicing. It was determined that the ltd slip component had broken, which then caused bearings to break, which then nearly destroyed the axle housing. $4500 or more to repair transmission and to replace rear axle. 77337 miles, no off road use and gentle driving habits. I can have the old axle I believe. 10 days in shop so far.
First the transmission is slipping in 3rd gear at times,this has been an on going issue that the dealer can't reproduce. The lamp out light goes on and off with the bell this will do it intermittently for as long as 30 min straight and this truck is all over the road when you hit bumps at high speed.
Power train - axle shaft broke the axle shaft broke while the vehicle was traveling on a highway. The entire wheel and tire assembly fell off the vehicle. The vehicle spun out of control.
Everything bad on my 2002 ram 4wd. I have had new bearings in my truck,radiator 2x,fron axles 3x,rear axles 2x, new engine, power steering hoses 2x, I hate ths truck I will never oen a dodge again... I have already told alot of people not to buy a dodge. Driving down the road at 55 MPH and the rear end locks up... They put the wrong fluid in it from the factory and burnt it up! Its ony 3 years old and I got it in nov of 2002.... I have put 4 sets of front and rear brakes on it since I have had it! I took it in to be fixed everytime and it happins again with in 6 months! Last dodge I will own!!!!
Vehicle has had to have universal joints replaced three times. Each time, dealer indicated that this was a known problem and that there seems to be some defective parts out there. They indicated that if they are not replaced in a timely fashion, then damage could occur to the drive shaft. Problem is noticed when vehicle is moved from a stopped position. There is a metal-on-metal knocking sound heard from under the vehicle (and felt). It happens one time during initial acceleration. Sometimes felt while shifting gears as well. Vehicle purchased april 2002. First replacement was 06/24/03 at 33,716 miles second replacement was 04/01/04 at 54,257 miles third replacement was 07/14/04 at 62,636 miles. I now have 84,000 miles and it looks like it is happening again. The vehicle is out of warranty and I am sure I am going to get soaked by dodge for this one. I have had many problems like this with the vehicle and poor dodge service has caused the problems. In the past I kept telling them something was wrong with the suspension. When they found nothing wrong with the suspension, they could have looked a bit further but they did not... It ended up costing me 2 new tires (the old tires only had 20k on them and were worn beyond belief). It was an alignment issue. The dealership in question is stetler dodge in york, pa. I had a blower motor problem in the past they ignored (turned out to be a recall item), bad amplifier, brake problems and the vehicle floats all over the place when hitting little bumps. Hard to control.
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