I received a recall notice on my dodge ram for a defective airbag inflator housing. Stated that I need to contact my dodge dealer on february 23. I have called 3 times since this date and am told the dealer does not have the parts to repair this. It has been 6 weeks now. Why has a recall been issued if no parts are available? I have done what I was instructed to do to resolve this issue but the issue is still unresolved. I was told by the dealer also that my name was put on a list and when they get more of these issues they will call all in at one time. Not what I want to hear with a safety issue at hand. Lets hope no injuries occur before this is repaired.
2003 Dodge RAM 1500 airbags complaints
Page 15 of 16: complaints 401 to 430 of 458, newest first, as owners wrote them.
Tl* the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 14v770000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 14v770000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl*the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign numbers:14v354000 (air bags) and 14v770000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 14v770000 (air bags) and stated that the parts were not available for several months. The dealer did not provide a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure. Updated 5/12/15*cn the consumer stated the vehicle was repaired. Updated 9/16/2015
Tl*the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 14v770000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl*the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 14v77000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2003 dodge ram 1500. While driving at 35 MPH, the driver side air bag warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was included in the federal safety agency campaign number: 14v770000 (air bags). The failure mileage was 36,500. Updated 4/21/15*cn the consumer stated the driver side air bag is defective and the passenger side air bag is on recall. Updated 04/23/15
Tl* the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 14v770000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Took my truck to dealer to have recall p78 air bag inflator part # cbdzp403aa replaced when they were through with repairs they said there was a short in airbag on/off switch it would be $165.00 to repair I declined I told them there was nothing wrong with the switch when I brought the truck in to have the recall performed the air bag light stays on all the time now never be for they worked on it they shorted the switch.
Tl* the contact owns a 2003 dodge ram 1500. The contact received the federal safety agency campaign number: 14v770000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2003 dodge ram 1500. The contact received a notification for the federal safety agency campaign number: 14v770000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I received a safety recall notice notice from chrysler group llc. Today I called my local dodge dealer service department (crown chrysler dodge jeep ram of chattanooga (888‑435‑0723) to schedule an appointment to repair the defect noted in the recall notice. The service department said they could not get the part therefore they could not repair my vehicle. I asked the service department if I could be placed on a list to be notified if the part became available and they said no.
Tl*the contact owns a 2003 dodge ram 1500. The contact received a notification for the federal safety agency campaign id number: 14v770000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to specify when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. ... Updated 06-02-15 *bf updated 7/2/2015
Tl* the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 14v770000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 14v770000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was invalid. The contact had not experienced a failure.
My girlfriend used the brakes and the ABS system would allow her to slow down and regain control cause it kept kicking the pedal back with no braking control whatsoever. She hit a guard rail and as the air bag deployed a piece of metal inside the steering column caused approx a 1 1/2 inch tear in the side of the air bag causing to not inflate and causing damage to her neck severally to the point where she needs surgery now to have cervical vertebrae fused together and extreme shoulder pain and unsure of the cause for that now. If this air bag would not have tore and worked properly she would have a soar face right now and not needing surgery. Yes we fully intend to start making inquiries to lawyers starting 3/2/2015 and find a remedy because with all the air bag problems dodge has had this should have never happened.
Tl* the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 14v770000 (air bags); however, the part to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl*the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 14v770000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Cant replace air bags under recall due to cracked top dash panel.
My airbag light has been on for no reason I had 68,000 miles at that time, dash board starts to show cracked lines, and the sun visor is so flimsy on the driver side, it was replaced under warranty because it cannot hold to its position it falls down and block the driver vision, the truck was fairly new at that time. Now the passenger side sun visor has the same problem. Talked to dodge USA about all this problem but they said my vehicle is not included on any recall..hope you can help there is a safety issue on this problem... Note: this vehicle has never been in an accident thank you
Tl* the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number:14v770000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 14v643000 (air bags). The dealer was unable to determine when the part and the permanent remedy would become available to schedule the recall repair. The contact called the dealer for months and was not able to schedule an appointment. The manufacturer was notified and was not able to provide a reasonable timeframe for when the recall repair would be performed. The contact had not experienced a failure.
Tl*the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 14v770000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl*the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign numbers: 14v354000 (air bags) and 14v770000 (air bags). The vehicle was taken to a dealer where the technician was unable to perform the recall repair due to two fractures on the passenger side dashboard. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 124,062. Updated 4/6/15
Tl* the contact owns a 2003 dodge ram 1500. The contact stated that the vehicle was taken to a dealer to be serviced under the federal safety agency campaign number: 14v354000 (air bags), but the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2003 dodge ram 1500. The contact stated that the vehicle was repaired under the federal safety agency campaign number: 14v770000 (air bags) however, the recall remedy failed to repair the vehicle. While driving at 45 MPH, the air bag warning light illuminated. The dealer stated that the air bags would not deploy due to the warning light illuminating. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 28,000.
Tl* the contact owns a 2003 dodge ram 1500. The contact received notification of the federal safety agency campaign number:14v354000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.
Tl* the contact owns a 2003 dodge ram 1500. While driving approximately 60 MPH, the contact crashed the vehicle into a tractor trailer. The air bags failed to deploy. In addition, the contact stated that the driver side shoulder seat belt webbing failed. The contact sustained a chest injury that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 112,000.
Tl* the contact owns a 2003 dodge ram 1500. The contact received a notification of the federal safety agency campaign number: 14v354000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
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