I have a 2004 dodge 1500 4.7l that recently began to crack on the passenger side of the dashboard. Since the appearance of the cracking, I made two calls to chrysler to seek assistance in getting it replaced with no success. My first call was on 10/21/2008, I spoke to a lady by the name of cathy, she promised to look into this and give me a call back. I was assigned a ref # 18012888, but never received that call. I called again on 10/31/2008, and spoke to a lady named sheryl who was extremely rude and even threaten to cut off the call, because I asked her why am I repeating information I already gave in my first call. She told me that I needed to follow up with the dealership, which I explained to her that they did not take any information and it was the dealership that told me to call them (csn 800‑992‑1997). I am still waiting for her to call back. I find this a travesty that this is the one of the few times I decided to buy an american vehicle and this is how I get treated. I will never by american again. You will also see that this is a widespread issue with the dodge trucks as shown on this web links: http://www.carcomplaints.com/dodge/ram_1500/2003/accessories-interior/cracked_dashboard.shtml I hope someone will respond positively to the vehicle owners and probably chrysler will do the right thing.
2004 Dodge RAM 1500 body complaints
Page 3 of 3: complaints 41 to 50 of 50, newest first, as owners wrote them.
Dash panel is completely cracked in two spots on my 2004 ram pickup.
Paint on front bumper peeling right off, unknown if any other complaints about the paint job. It is the white. 2004 ram 1500 5.7l standard cab.
On 02/15/08 I discovered a puddle of fluid underneath my truck. Upon investigation I found that the leak was coming from the power steering rack, where the return line enters it. The rubber return hose is attached to the stud with a hose clamp allied at the factory. However the clamp is so loose that the hose can be turned by hand. This loose clamp allowed fluid to escape. I installed a new house clamp and then had to add almost 1/2 quart of fluid to the power steering reservoir. After searching the internet I found a dodge ram forum and found 3 pages of posts about this exact topic. Apparently this is a very frequent happening, which leads to the total draining of the power steering fluid. In turn the power steering pump often fails. In addition the lack of fluid and steering assistance cause the steering rack to completely fail!! Any loss of power steering in a 5,800 pound truck is completely unsafe and must be dealt with by dodge, who designed this system poorly.
While getting into 2004 dodge ram 1500 the mounting handle inside the cab failed and caused me to fall off the running tube onto the ground striking my head. I am handicapped and require a strong grip to assist me into the cab of the truck. This vehicle was chosen due to its wide doors as my foot has been fused and will not bend. I am not sure why I was not seriously injured.
Dt*: the contact stated while driving 10 MPH through the woods, the underbody skid plate collected massive amounts of road debris which caused a fire underneath the vehicle. This was determined after the contact observed large amounts of smoke and flames from underneath both sides of the underbody. The vehicle was driven to a nearby water hose where the fire was extinguished. There were no injuries were sustained. There was minor fire damage sustained to the remaining underbody and shield. After an extended period of time, the vehicle was driven to the dealer for further inspection who determined the original equipment skid plate on the vehicle was designed by another manufacturer for another type of vehicle. The manufacturer was alerted. A diagnostic test showed a fault with the evaporative emission system. Updated 09/05/06.
My rear bumper which is a tow bumper just started rusting after the 36 month warranty has expired. I have an extended bumper to bumper warranty, but I was told this was not covered. I was also told by the dealer that this was not the first one that they had seen. They suggested that maybe it was bad plating which was causing the rust . This is a costly repair about $575.00 I just don't want other people to be caught off guard and to watch their rear bumper for defects.
Dt: consume rowned a 2004 dodge 1500 ram. Sometimes it will stall while consumer was driving. Once it caused the consumer to bump a brick wall. Which caused a slight dent in the bumper. It has a vibration that seemed to be coming from the transmission. Sometimes the vehicle will not start. The rear driver side door would not unlock. When the dealer ran a diagnostic test they said that it was not showing the codes for these problems. After five tries the dealer was able to get the door lock fixed. As for the other problems the dealer put a new computer in the vehicle. This fixed the problem for about a week, and then the problems came back. The manufacturer was the one that said to put the new computer in.
Dodge ram 1500 year 2004 purchased brand new on march the vehicle had 22 miles on it when the accident occured it had approx. 10,000 miles. Proble defective axle and or rim. Note: previous tire blow out rim totaled and repaired that rim was placed on the truck and the tires rotation and that rim went to the left rear axle, tire is lost.
A two year old 38 pound toddler was climbing up the tailgate and was able to release the tailgate. As a result the child's arm broke. The consumer feels the tailgate should not have been released so easily. This incident also put a dent in the tailgate.
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