I was driving on a highway and got off the exit. I stopped at a gas station for a drink and the road I had to get on, I couldn't make a left turn out of the parking lot, so I had to go to the next traffic light and made a u-turn. I went though a dunkin donuts parking lot and when I was about 20 feet from exiting the parking lot, it felt like my front passenger side tire went flat. I pulled into a parking spot, got out and looked at it, and to my surprise, the tire was leaning at a 45 degree angle. I had it towed to a dodge dealer and called chrysler/dodge and spoke to a case management person. I didn't get anywhere with him, but weeks worth of leaving voice mails and getting no return calls. I finally spoke to a supervisor and she called the dealer where my truck was, while I was on hold. Finally, after 20 minutes, she returns and tells me there is nothing that they will do. They will not pay to fix it, or help pay for the repair and they will not pay my deductible to fix it and they will not compensate me in any way whatsoever. Her reasons were for one, the warranty on my truck was over and I said, yes, I know and if there was, I wouldn't be calling you, and for two, she said that the broken part which was a broken upper ball joint, is a normal wear and tear item. I said are you kidding me? This truck is in like new condition and very well taken care of and it only has 56,000 miles on it. How do you consider that normal wear and tear? I said if it had 150,000 miles on it, then yes, that's normal wear and tear, not with 56,000 miles. I said you are crazy, she said , well sorry you feel that way, but we are not doing anything for you. I said this will be the last time I buy a chrysler/dodge product ever again and she said that's your perogative. I said nice to see that chrysler/dodge does not stand behind their products. ...updated 07/19/12
2007 Dodge RAM 1500 suspension complaints
Page 3 of 3: complaints 41 to 69 of 69, newest first, as owners wrote them.
Tl* the contact owns a 2007 dodge ram 1500 quad cab. The contact was driving 30 MPH when the front driver side tire detached from the vehicle, causing it to fall to the ground. The vehicle was towed to the dealer who inspected the failure and advised the contact that the hub was separated and the bearings had lost their lubrication. The vehicle was left with the dealer for repairs. The VIN was unknown. The manufacturer was not notified. The failure mileage was 64,539.
Tl* the contact owns 2007 dodge ram 1500. The contact stated while driving 70 MPH, there was an abnormal grinding noise from the front passenger side tire. The contact took the vehicle to a local mechanic where the mechanic noticed that the front passenger side bearing was worn due to lack of lubrication. The contact referenced the federal safety agency campaign I.d. Number 07v038000 (suspension: front:wheel bearing) and called the manufacturer but the manufacturer advised that the vehicle was not included in the recall. The failure mileage was 100,000.
As I went through an intersection, the right side upper ball joint failed causing the truck to drop onto the tire/wheel. After I slid to a stop (without hitting anything), I got out and looked at the damage. It bent the tie rod, pulled the 4wd shaft apart, etc. The dealer looked at the truck on friday and said it would be aprox. $2k to repair it but the left side was also loose. I called chrysler customer service and was told, "nothing we can do, it's after the factory warranty". I found an online complaint form and filled it out. Chrysler and the dealer talked and as of 1/19/2012, the total estimate was sent to dodge in the amount of $3000.00. Customer service called on 1/23 and said that the dealer has agreed to drop the price by $500 and that dodge would pay an additional $500 leaving me to pay $2000. I told them that it was unacceptable based on the condition of the truck, the year, and the miles. I have never had a ball joint failure at 56,000 miles (I.e.-since '94, I have had over 300,000 miles on gm vehicles and ball joints have never been replaced). The truck is still sitting at the dealer without any repair done yet. I emailed customer service today and received a response saying that the offer stands as is. In my opinion, it is a manufacturer issue. I have contacted an attorney to see what my next step should be. Even if it gets replaced, oem parts will be installed and I will have to worry about the front end failing again possibly causing serious injury. All I would like is to have dodge/chrysler pay the whole bill. As far as I know, dodge has not looked at pictures that I have provided nor has a factory rep. Looked at the truck. I'm to a point where I want to trade the truck in as is for a different brand.
Drivers side front wheel bearing failed, lost all grease in bearing.
My truck shakes violently when I drive in excess of 57 MPH. When I hit a bump in the road (specifically the seems between the road pavement and the concrete bridges) or am in a curve, the shaking is even worse. The only solution is slowing down to 20-30 MPH. I have replaced my steering suspension, had my tires rebalanced, had my tires rotated, and had diagnostics checks on tie rods, struts, bearings, etc. To no avail.
When driving on highways at 70mph or more if you hit any bumps in the road you get a violent shaking in the front end that is so severe that you have to slow down to about 30mph for it to stop. While this is happening its hard to control the vehicle and to keep it in your lane,its even harder to maneuver around turns. This even has a name for it with front end shops"dodge death wobble" while this is happening all other vehicles tend to move away from you and I've even had people follow me into a gas station to tell me they thought I lost a wheel because of how violent my truck shakes. The dealerships tell me there's nothing wrong and shops say they have changed the entire front ends on vehicles and it still doesn't fix the problems. I feel that this is wrong and dangerous and the nickname is fitting. Please help make dodge fix this dangerous problem.
While driving at any speed, if you hit a small bump in the road, the whole truck will shake. If you are rounding a bend and hit a bump, the truck will bounce across the road. The truck continues to shake and bounce uncontrollably. These conditions make the truck unsafe to drive. The vehicle has been completely checked out at the dealership. They state that nothing is wrong and can't find any cause or find any problem with the vehicle. This includes tires, tire pressure, balance and alignment. This vehicle is unsafe.
I just bought the truck a week prior to the first time this happened. I hit a small bump in the road going about 55 MPH. When I hit the bump the whole truck and the steering wheel began to violently shake. I could not control the truck. It felt like the front end of the truck had broken and was coming apart. I hit the breaks and it finally stopped shaking when I got down to about 30 MPH. I pulled over and got out and looked around the truck, and I found nothing wrong with it so I slowly drove it back home. Had it looked at the next morning and was told since it had only done it once that I shouldn't worry about it. It has been about 3 weeks since the first time it happened, and it has done it 5 times now. I took it to the dealership where I bought it and let them look at it, and they said they could find nothing wrong that everything looked like it was supposed to. 2 of the 5 times it has happened on the interstate while I was going about 65-70 MPH and had to slam on my breaks in traffic to slow it down to try to get it to stop before I lost control of the truck, almost causing the driver behind me to hit me. I have done alot of research on the issue and found that lots of people are having this same issue with the same trucks and they are calling it a "death wobble", yet nothing has been done about it? I am scared to drive my truck on the interstate now because im afraid that has the potential to cause serious damage to my vehicle and others on the road if I lose control of the truck when it starts the violent shaking. This is a very dangerous problem, and I feel like there should be something done about it asap.
I own a 2007 dodge mega cab 1500. I purchased the vehicle new and have had this issue almost from the beginning. This wobble has not just happened a couple times, it happens every time it is driven. I have tried to get the death wobble fixed several times. Each time I was told it was fixed but for me to do something else too. I have added a leveling kit, replaced tires to the shops specs, shocks, front steering stabilizer and all of the work the dodge shop has done. The most recent event is that I picked up my truck from the dealer today from it being in the shop for the same reason I had it in the shop 4 other times. I was told the whole front end was fixed and promised the problem was taken care of. I paid the bill and left. I was 20 minutes away from the dealership and it started again. I pulled over and called the dealer. I was told no one was in service even though they did not close for another 30 minutes and to bring the truck back. The truck had already been there for almost a month. I turned around to go back to the dealer my wife was in front of me in her vehicle and the wobble started again. She moved over 3 lanes of highway because she thought I was going to flip the truck. The front right tire appeared like it was going to shake right off. I returned to the dealer and was told the only thing they could do was have me leave it again and someone would look at it tomorrow. Someone is going to be severally hurt with this problem. I have tried everything I have been told to do and nothing works. There are no recalls, no investigations, no one seems to care. Someone is going to have a serious accident or cause a death because of dodge's faulty equipment. What are we going to have to do before this problem is fixed? Is it going to be another firestone tire issue? I cant afford to another vehicle but I can't imagine what could happen if it does not get fixed.
2007 - dodge ram 1500 megacab has the 'death wobble'. While driving at highway speeds, if you hit a bump or pothole, especially while making a slight turn, the front end suspension shakes uncontrollably until you are able to reduce speeds to approximately 25 MPH. When the truck is shaking steering is nearly impossible and slowing the truck while maintaining control is extremely difficult. It has happened often enough that I can nearly reproduce it on demand. I do not feel safe when the shaking occurs and fear losing control of the vehicle.
I have a 2007 dodge ram megacab, I experience what ive come to hear people call "death wobble" in the truck. I bought the truck in november of 2010, the truck was inspected, I drove the truck on the highway, was driving at 100-120km/hr then experience a shaking in the truck, a violent shaking, much more severe then misalignment or part wear. I arrived in fredricton, got service done on vehicle, and had front end checked out, all was good. Recently I was driving on highway and death wobble happened again, and sheared my outer tie rod end off. It wasnot a failure from the ball in the socket, it was the shaft that goes through the steering knuckle that was sheared off. Called and asked dodge if they had any issuses with uncontrollable shaking in their trucks, aka death wobble they said they havent. I have a pretty good background in mechanics, I know the death wobble is not right, and ive never seen a tie rod shear off like that before.
The front driver side hub assembly on my dodge ram 1500 2wd failed after only 37,000 miles.
Violent shaking of vehicle, (death wobble) front end shakes when above 60mph, the problem has been reported to dealer, several repairs made and vehicle continues with same problem.
Front end shakes to the point that you lose control of vehicle this only happens after hitting a bump or uneven pavement at speed greater than 60mph you have to come to a complete stop to stop the shaking.
I bought the truck 10/29/10 with 22 k miles on it and have 29950k now. I have had to replace the whole front end, rack and pinion steering system tie rod ends, leaky back window, third brake light, balance and rotate tires 3 times, rail dust, new carpet, leaky third light, new rotors and brakes at 24k, air cleaner, wipers. I questioned the front end when I bought it and was told it as just tires out of balance. When I picked it up and asked if the front end looked good because I noticed the front tie rod ends had a lot of play and I was concerned with issues due to that. I was told the front end was fine no problems with it. I later took it back and had all the front steering components replaced. I picked up the vehicle and had no alignment and was told they only set the toe. I had to keep the steering wheel a full half turn to the left to go straight. I paid for an alignment and the printout showed my toe was set under the specifications. I have tired unevenly worn due to bad front end components. I had to have the front head lamp replaced due to cracking inside the lens, a back seat that the latch did not work properly. After picking up the vehicle bolts that needed tightening due to carpet being replaced. I question how this vehicle was properly inspected and none of these things were noticed. I drive my daughter daily in this vehicle and it remains to have front end problems. I have done research and noticed a lot of issues with crashes relating to faulty front ends on these vehicles. It continues to remain unsafe.
Severe right front vibration in 2 wheel drive and in 4wheel drive at speeds from 25 to 65 MPH range.
2007 ram 1500 4.7 automatic. 16000 miles. Front shocks, when you hit a bump, doesn't have to be much of one, there is a loud squeaking under the vehicle. Comes from both sides in front and rear. Haven't been to dealer yet. But the way the vehicle is riding, I believe the shocks in the front may have given out. Don't have any idea what's going on in back. Rubber bumpers maybe? *note* this was purchased new, with lowering of 2/4 from the dealer before delivery. Not sure how they did the lowering.
I just purchased a 2007 dodge ram 1500 pickup. I noticed that everytime I go over a bump in the road the front bounces all over the place. It feels like the shocks are shot. When you hit a bump in the highway at 65 MPH it feels like you are going to roll the truck. I saw my mechanic today , and he stated that the front shocks are bad. I am also concerned that there might be further front suspension issues. I'll know more when it gets out of the shop.
Tl*the contact owns a 2007 dodge ram 1500. The contact stated that oil leaked out of the front driver's side shocks. She took the vehicle to the dealer and they confirmed the failure. The dealer stated that they would order the parts and advised her to return in a week. A week later, the contact called the dealer and was informed that the manufacturer did not have the parts to repair the vehicle. She called chrysler, but they have not returned the call. The failure mileage was 5,300.
Both front shock/struts have completely failed. The oil is completely drained from both. The driver's side and then the passenger side failed, coating the bottom of my truck with oil, and leaving oil spots on my driveway. The dealer can not get them. I've called around the country looking for them. All of the struts I've found are earmarked for other customer's trucks. I was told the struts are on national backorder with one distribution center holding a balance of -265. Meaning there are 265 struts on back order. So there are at least 132 trucks out there without function front struts, assuming both struts have failed. I have quit driving on the interstate due to the steering wander when I drive over a bump etc... What is going on? This needs to be addressed. Also, the dealer has been awesome! They have quickly and professionally fixed any and all issues, which have been minor.
I bought my truck used it had 24000 on it. Before the warranty was out had in shop for tranny problem they said it was a sensor. They replaced the sensor. Not a month later took back for AC problem and tranny still was not right. They had to replace all of the AC components under dash it had collapsed, $1800 worth of parts. They could find anything on tranny. I have now had my truck a year. This month had to have front shocks replaced they leaked all oil out and front bearing replaced on passenger side. $1000 later front end is still making noise and rides rougher than before. The tranny is still giving problems. Now the rearend is also making whining noise. The truck has about 80,000 miles on it. I have never had this many problems out of a vehicle with less than 100,000 miles on it. I travel for a living so I have put many miles on many vehicles. I notice the 06 models having recalls for bearings and brake system but nothing for 07. Didn't know if maybe my truck was made in the earlier part of the year so it might possibly have the same defective parts.
2007 dodge 1500 4wd pu. Left front shock started to leak with 25000 miles on truck. Dealer says they will replace the one shock when they get some in. Have friends with same truck and same problem and they also got 1 shock replaced. I think they should replace the pair . There must be something wrong with them .
2007 ram 1500 shaking and vibration felt most on drivers side of truck. Hitting bumps uneven roads front left wheel feels like its going to fall off. And shaking throughout the vehicle. Took to dealer .was told they can feel shaking but don]t know what the problem is. They claim they did an alignment rotated the tires which was not needed and I ask to have tires spun balance at my cost. Truck was driven by tech and he said it was ok. I picked truck up upon driving home noticed no improvement. Truck was left at dealership for 7 days .so I didn't rush them truck had 16300 miles at that time. I have come to find out I am not alone with this problem truck has 18000 miles on now and still feels the same. Other than this problem. I love the truck.
While driving at about 65mph, my passenger side front wheel came off the vehicle. I was involved in a solo spinout, accident due to the wheel coming off. The cause was determined to be the lower a-arm of the suspension failing, and letting the ball joint fall out of place. When the wheel was recovered from the accident, it still had the stabilizers attached, along with the ball joint, and various parts of the steering, and 4wd. The accident caused me to hit a guard rail at 65mph, at a 45-degree angle. Amazingly, my airbags did not deploy on impact. I suffered whiplash due to the impact. The point of impact on the truck was the front passenger side.
Vehicle is developing persistent vibration and shudder at all speeds from 25 MPH on up. Shocks, struts, and tires all checked by professional tire shop. All apparently ok and working properly. Vibration is felt through entire frame of vehicle.
I purchased a dodge ram 1500 quad cab hemi 2007. It came with goodyear wrangler hp p275/60r20 tires. Since I purchased the vehicle I have had major issues with hydroplaning. Even in the lightest rain the rear end of the vehicle will fish tail at idle speeds. I currently have 25000 miles on the truck and it has been used to tow a total of 2000 of those miles. The tires tread have warn so bad that they are down to 6/32 of a tread life. The other issue with this tire was 3 small rocks went in between the tread and punctured the tire in three locations in the flat part of the tread to cause the tire to have a leak. The tire slow leaked air to 18 psi where the punctures would seal themselves from the vehicle weight. Small rocks should not of been able to puncture the tire being an on/off road aggressive tire. This tire also should not have only 6/32 of a tread life after 25000 miles of highway miles over 12 months. I contacted goodyear and took the tires to a goodyear dealer to get checked and when I called goodyear they told me the rock issue is a roadway hazard, but I was charged for the repair. For the hydroplane and tread wear, they told me there was nothing they could do. The dealer I went too, told me in his opinion those tires are not aggressive enough or heavy enough for that model truck, and he does not understand why goodyear is placing them stock on that vehicle. That is the cause for the hydroplaning. I have almost had 2 accidents in the past 2 weeks during light showers due to sliding rear end. *tr the vehicle hydroplanes during any rainy conditions, no matter how light or how severe. This caused him to have to drive his vehicle in 4 wheel drive, during these types of weather conditions. Also the jack of the vehicle does not fit his tires. His vehicle came equipped with 20'' rims and the jack is made for 18''. He called the manufacturer and was told that they do not make jacks for 20' rims.
Both front shock absorbers ruptured leaking out their fluid within weeks of each other. While at dealer having them replaced under warranty noticed three other owners with same problem. Was told by dealer that it only effects 1500 4x4 models and only front shocks. There should be a recall issued since this problem has such a high failure rate.
In july 2007 we purchased a new 2007 dodge ram 1500 pick up truck from crown dodge in fayetteville nc. On 01/08/08 my wife was driving the vehicle when the control arm on the front passenger wheel broke. This caused the tire to dislocate from the vehicle. The tire, ball joint, brake system and hoses stayed attached to the rim of the tire. This caused the vehicle to drop and surge to the right. Then collide with another vehicle.the control arm, ball joints and alumnium castings failed. We contacted the dealership who refered us to our insurance company even though the vehicle only has 5,800 miles and is still covered by factory warranty. We then e-mailed dodge customer service and have yet to receive a reply. This type of product failure is similar to the issues with ford SUV's which LED to several deaths. If my wife were traveling on an interstate or major highway she could have easily been killed.
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