Tl* the contact owns a 2009 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 16v352000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2009 Dodge RAM 1500 airbags complaints
Page 2 of 2: complaints 11 to 34 of 34, newest first, as owners wrote them.
I mailed a complaint notice and you claim someone will get back with you in 2 business days---I'm still waiting for a response on # 10896888 and # 10896617. Our safety should be your utmost importance. How can we have our vehicles replaced if there are no parts, and if we choose to have this fixed ourselves, we are gouged in a bidding war and pay a premium price for the part. How do we know if our vehicle is actually being fixed or not? There needs to be an internal investigation..... [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Air bag failure--on wednesday july 13 2016 the vehicle (2009 dodge ram 1500) was involved in a front end collision while traveling on a city owned road. The driver who was the only person in the vehicle lost control of the vehicle when taking a sharp right turn on a dirt road in the dark. As a result the vehicle crashed into a ditch, completely smashing in the front end and damaged most of the rest of the truck as well. Upon impact the driver's air bag did not deploy. The driver sustained injuries to his entire upper body as well as suffering from a concussion upon impact because of the air bag malfunction. He required emergency medical attention and was transported to the hospital by ambulance. We have more pictures including pictures of the front end of the truck however the file is to big to upload on this report.
Tl* the contact owns a 2009 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 88,000. Parts distribution disconnect.
Totally integrated power module (tipm) has been dangerous. All four windows went down while truck was unattended and locked several times. We replaced the expensive tipm and car stopped doing that. A few months later, we found out that just one electrical item can cause the entire tipm burn out that affects almost everything in the car. For us it was the backup camera that had a short. It caused air bags, seat belt safety, windshield wipers, defrost/fan, backup camera, locks not to work. Dealership had to replace tipm again. We also believe the tipm may have had something to do with our transmission locking into gear.
Tl* the contact owns a 2009 dodge ram 1500. The contact received a recall notification for the federal safety agency campaign number: 15v313000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 2009 dodge ram 1500. While driving approximately 50 MPH, another vehicle crashed into the driver side of the contact's vehicle. The air bags failed to deploy. A police report was filed and there were no injuries reported. The vehicle was taken to an independent mechanic, but was not diagnosed; however, the body damage was repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000. Updated 1/12/2016 *cn
Tl* the contact owns a 2008 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags) however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. ...updated 01/20/16 *bf the cosnumer stated the vehicle was repaired.
Tl* the contact owns a 2009 dodge ram 1500. The contact received a recall notice for the federal safety agency campaign number: 15v460000 (air bags, seat belts); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the recall repair. The VIN was unknown. The contact had not experienced a failure.
Tl* the contact owns a 2010 (na) dodge ram 1500. While driving approximately 25 MPH, the contact crashed into a pole and the air bags failed to deploy. The contact did not sustain any injuries. A police report was not filed. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 75,000. The VIN was not available.
Tl* the contact owns a 2013 (na) dodge ram 1500. The contact stated that the passenger side and side curtain air bags deployed without warning. The vehicle was towed to the dealer and the diagnostic results were unknown. The vehicle had not been repaired. The manufacturer was notified of the failure. The failure mileage was 34,700.
Tl* the contact owns a 2013 (na) dodge ram 1500. While driving approximately 64 MPH during inclement weather, the rear of the vehicle swayed from left to right. As a result, the vehicle hydroplaned and rolled multiple times without warning. The air bags failed to deploy. The contact sustained a neck and back injury that required medical attention. A police report was filed. The vehicle was not diagnosed, but the body was repaired. The manufacturer was notified of the failure. The VIN was included in the federal safety agency campaign number: 13v287000 (electronic stability control). The failure mileage was 29,900. ...updated 09/28/15 *bf updated 12/08/2017
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that the air bag warning light continuously illuminated. The vehicle was taken to the dealer who stated that the clock spring was defective and caused the air bag warning light to become illuminated. The vehicle was not repaired. The contact was made aware that the VIN was not included in any recalls. The manufacturer was notified of the failure. The approximate failure mileage was 100,000. ..updated 06-08-15 *bf the consumer also stated the radio would turn off off and come back on by itslef while driving. Updated 06/18/15
The clock spring broke and mechanic says it happens all the time on chryslers! Of course chrysler has never heard of it! Was told at chrysler dealership that they have never heard of a problem but it is all over the internet! Vehicle is driven by woman with small baby, chrysler doesn't care! Not paid for but out of warranty! I understand chrysler puts off reporting so they won't have to fix anything with 70000 miles or more! Chrysler is negligent, next vehicle will be a ford! Hope someone sues chrysler and their obama union that they stole from the stockholders!
Tl* the contact owns a 2009 dodge ram 1500. While driving approximately 60 MPH, the vehicle was involved in a crash and the air bags failed to deploy. The contact sustained unknown injuries, but no medical attention was required. The vehicle was destroyed. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.
An air bag is encased in the horn enclosure. I attempted to blow the horn and the airbag cover, which is part of the horn enclosure split. Hill kelly dodge of pensacola, florida replaced the assembly. Approximately november, 2014, the cover again split when I attempted to blow the horn. Dealer tells me that an air bag is located in the horn enclosure and that tampering with the horn cover assembly could severely injure me if the air bag accidentally deploys. I have pictures to send to you.
The tipm (totally integrated power module) in the vehicle failed recently despite the vehicle being relatively "young" in age. The failure was random and occurred during the vehicle's normal use (casual driving). My understanding is that this device controls air bags and other safety devices. From what I read, this is not an isolated incident among vehicle owners.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that while driving approximately 45 MPH, the brakes failed. The brake pedal was applied and traveled to the floorboard causing the contact to crash into the rear of another vehicle. The air bags failed to deploy. A police report was filed of the incident. The front passenger needed stitches to the forehead which required medical attention. The vehicle was towed to an independent mechanic but was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 11,506. Updated 9/18/14*cn the consumer stated she hit her head on the windshield causing it to crack. The failure caused a four car pile up. The consumer received a concussion and spleen damage. The consumer had home physical therapy. Updated 2/11/2015
The tipm is going out. Causing all sorts of electrical issues. Heater fan stopped working, windshield wipers come and go, esp comes and goes, tow/haul comes and goes, rear window power comes and goes, 4x4 cant be turned on from time to time, airbag lights come on at will, esp/bas comes and goes, ABS comes and goes, rear sliding window comes and goes, all of this happens mainly below 32 degrees but van happen anytime. But below freezing is extemely dangerous because the windshield ices up on the inside with no heater fan! Thermometer stopped working to. Im sure other thing but its to much to just remember off the top of my head. Fuel economy is terrible also 12-13.5 mpg while the problems occur. Normally is 17.1 mpg average still that is terrible. At test drive it was getting 20 mpg average.
For the past week, my 2009 dodge ram 1500 has had issues with the windshield wipers not working, the lights for the stability control are on as well as the lights for the air bag. In addition, the rear windows do not work. All of these could be extremely hazardous depending on the driving conditions. I have taken the vehicle to the dealer who told me it would cost roughly $1800 to repair/replace the tipm. I find this extremely disturbing considering I have had this vehicle in numerous times for other issues and they have messed with the wiring on a number of different occasions. I believe the federal safety agency should immediately issue a recall for this vehicle and issue before someone gets hurt or injured or worse because of it.
1 person injured(driver) in dodge ram. However 2 other vehicles involved and not sure about their injuries. I accidently rear ended vehicle ahead of me which caused that vehicle to rear-end vehicle ahead of it. My vehicle(dodge ram) was totaled. Frontal impact of dodge was very severe and caused me(driver) head and cervical trauma, resulting in emergency room visit and rehab therapies. All airbags in dodge ram failed to deploy and driver seatbelt failed to retract/respond resulting in my head/neck/spinal injury. I have written dodge-chrysler, they say they sent someone to inspect truck and say they are not responsible for the airbag and seatbelt not working. Dodge/chrysler also write the airbag/seatbelt was not suppose to work due to the speed limit (40mph) driven and due to more of a side impact than frontal. However, the impact was both frontal and front side. (I have pictures)
Airbags did not deploy. Seatbelts did not retract/work. Was involved in a frontal driver side collision in which my 2009 dodge ram 1500 was totaled. I received head trauma injury per airbag and seatbelt not working. Chrysler/dodge denying any responsibility w/ their defective product.
Air bag did not deploy/seat belt did not lock. I was the only person in my vehicle. I accidentally rear ended a car who had abruptly stopped in traffic in front of me. Severe heavy damage was done to the front driver side and passenger side of my vehicle. My dodge was declared a total loss. I suffered severe pain/injury to my head and neck. All persons involved in my and the other vehicle had to seek medical attention. My 2009 dodge ram was purchased new off the dodge lot in 2009...updated 10/20/11
Airbag malfunctioned after a front passenger side collision. Airbag did not deploy, instead the entire airbag housing unit came unbolted from the steering wheel, became a projectile, struck driver and damaged steering wheel. Airbag unit, steering wheel, spring, and cruise control arm were replaced. Dealership kept faulty parts for inspection.
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