Tl* the contact owns a 2009 dodge ram 1500. The contact received notification of the federal safety agency campaign numbers: 17v821000 (power train) and 18v160000 (fuel system, gasoline). The contact called dodge of burnsville at 952‑894‑9000 (located at 12101 hwy 35w south, burnsville, mn 55337) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. *tt
2009 Dodge RAM 1500 fuel system complaints
Page 2 of 3: complaints 11 to 40 of 43, newest first, as owners wrote them.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that the straps that held the fuel tank were rusted. The dealer was not contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the straps needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was currently with the independent mechanic. The failure mileage was 120,000.
Gas tank front strap connection to frame rusted out. State inspection fail. May compromise rear brake lines and parking brake.
Due to poor frame engineering the front gas tank strap let go causing my gas tank to bounce up and down. The strap itself was pulling on the brake lines and causing strain. Dodge is aware of this problem but has not recalled for it as of yet. I noticed this problem when the vehicle was stationary. I feel this is a huge safety issue as the fuel and braking systems are both involved.. ...updated 08/02/17 *bf updated 08/07/2017 *js ...updated 08/22/17 *bf
The front gas tank strap anchor has rotted away from the frame, and the fuel tank was hanging down in the front of the vehicle. If it made contact with the ground the gas tank will rupture and cause a fire. This is while the vehicle is in motion or stopped. Visited the dealer they said they never heard of this problem, though if you google it, this is a systemic safety issue with the 2009 dodge ram 1500. Something must be done before someone is killed or burned to death. ...updated 08/02/17 *bf
I noticed my front fuel tank strap hanging down and my fuel tank was hanging low. I found that the fuel tank strap had pulled through the frame because it was rotted at the frame.. ...updated 08/02/17 *bf
While driving I noticed a whining noise coming from under the vehicle. Upon inspection I saw the strap that holds the front of the gas tank had come loose and gas tank was falling off the truck. One side of the strap was still attached and rubbing against the drive shaft (causing the whine). The side of the strap toward the outside of the vehicle had pulled completely free at the anchor point on the frame. The anchor point was completely rusted and rotted requiring serious metal repair to reattach the strap and allow the vehicle to be driven safely again. ...updated 08/08/17 *bf
Fuel tank retaining strap detached from frame cross-member causing fuel tank to hang unsecured under vehicle causing potential catastrophic consequences! Dodge dealership states frame structure rusted due to bad design, manufacturer failed to design a moisture drain into the boxed frame which caused the strap attachment point to give away. Dealer states non-repairable ** non-driveable! Fiat chrysler automotive customer assistance refused any assistance in rendering any type of resolution. No concern regarding possibility of having fuel tank falling from vehicle. I mentioned later year production of same model has a new designed cross-member. This substantiates a known failure/design flaw. I am requesting the federal safety agency to please investigate and issue a safety recall. A <7 year old vehicle should not have a frame structure rust to point of rendering vehicle unsafe and undriveable. Please help! Needs addressed before someone suffers injury or worse. Also need help motivating manufacturer to right a wrong. Preferrably not at my (consumers) expense. Thanks [xxx] **have several more pictures, could only attach one for some reason** updated 08/11/17 *bf updated 8/25/2017*js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
While driving to work I heard a strange sound underneath my truck. I pulled off the road to have a look and noticed the strap that holds the gas tank detached on one side and the front of the fuel tank was hanging down. Apparently the strap support in the frame rotted out. The rear strap attachment also seems to be corroding. I hate to think what would have happened if both straps detached at the same time with a full tank of fuel. I temporarily strapped the tank to the frame, using a ratchet strap, and brought the truck to the dealer. They confirmed what had happened, not covered under warranty, and said I had to take the truck to a body shop to be repaired.
Yesterday I noticed something hanging down under my dodge ram. After a closer look I saw it was my gas tank and the forward strap had came out of its anchor point. I thought all I would have to do is put it back in to the frame but then I discovered that the strap had actually pulled through its anchor spot on the frame and disfigured the anchor point that I can no longer put the strap back on. I can't help but think what could have happened if my gas tank had dislodged from my truck while driving on the highway. *tr ...updated 08/08/17 *bf
I was driving my 2009 ram 1500 home from work and I heard a noise from the back over bumps, and when stopping. I brought it into the shop the next morning and discovered the front of fuel tank was hanging down, this was due to the frame rusting out where the fuel tank strap attached. Also inspected was the frame where the rear strap attached is also almost rusted through. I did a search online and found out there was many owners with the same complaint
The frame rotted out were the strap for the fuel tank attaches to the frame causing the fuel tank to drop. I had to reattach fuel tank with a ratchet strap to drive the truck home. Updated 08/11/17 *bf
The strap that holds the gas fuel tank rusted off and as a result the whole fuel tank fell forward to the ground. Updated 08/11/17 *bf ... Updated 09/20/17 *bf *cn
Fuel tank straps have rusted out only rust on whole truck dodge will not cover . This is a manufactures defect and dodge should be have to fix the problem at no cost to consumer....updated 08/10/17 *bf
My 2009 dodge ram 1500 gas tank almost fell out causing almost an explosion of tank. Reason: the tank is held in by two metal straps one side is attach to a frame bolt the other side of the strap is a t shape that slides into a t slot in the frame now what happen is the t section pulled right through the frame causing the tank to drop almost to the road the remainder of the strap was hitting the driveshaft causing sparks if the plastic tank hit the ground it could explode. Dodge rep had mention to me this is a common issue. So I think there should be a recall on this issue...updated 08/07/17 *bf
I heard a noise while traveling as if something had broke underneath the vehicle. I pulled over and looked underneath and could see the front fuel tank mounting strap had disconnected and the forward part of the fuel tank was hanging down only being held by the rear fuel tank mounting strap. Upon closer inspection I found that the front fuel tank mounting strap was intact but the its frame attachment point had rotted through. ..updated 08/07/17 *bf updated 08/21/17 *bf
While my wife was driving our 2009 dodge ram 1500 she suddenly noticed a dragging noise so she immediately pulled into a parking lot. When looking under the truck she noticed the fuel tank hanging and the fuel strap hanging (one side broken). She had just come off a 50 MPH highway so I am grateful it did not happen while on that roadway. We have read 3 other documented exact problems within a months time of our problem. We had it towed by aaa to a close to the location it was at dodge dealership in the annapolis, md area. After speaking with the service writer at that dealership we learned that the frame had completely rusted out at that location of the fuel strap causing the fuel tank to fall. After speaking to 2 dodge dealerships, the 800 customer service rep and the regional chrysler rep they have concluded after saying they have never heard of this happening before (yet one of the documented problems on this listing is in brandywine, md which is very close to the waldorf dodge dealership who said they have not heard of this problem before and I can't help but wonder if that individual may have gone there with this same problem too which means that dealership was not truthful with us) that it will not be covered and we will have to pay for the repairs due to the mileage on our truck. I keep this truck clean and care for it well, we have all the receipts for everything that has ever been done for the maintenance to keep up the extended warranty, inspected when it is suppose to even though this could have not been detected with such inspections and this vehicle was undercoated when purchased. Will it take a death or serious injury for this problem to be addressed. Obviously it takes approximately 6 years for this corrosion to cause this dangerous problem. ...updated 08/10/17 *bf ,,,updated 08/21/17 *bf
My wife was driving the vehicle home with the kids inside when she heard a dragging noise. Once at home she noticed something hanging below the truck. When I arrived at home I checked the truck and found the fuel cell hanging down because the frame had rotted out and the strap pulled away from the frame. I contacted my local dodge dealer who took pictures and submitted a claim to dodge who then said the problem was no longer there concern. They explained to me the vehicle was over the 100,000 mile warranty and it was not a safety issue. Mind you that its a plastic fuel cell with a metal strap creating sparks that had it been punctured would have certainly ignited with my family inside the vehicle on a road traveling at 70 miles per hour!!!! This issue has been reviewed by several mechanics and all have been baffled as to how the frame of the truck has rotted away where the straps holding the fuel cell attach to the vehicle....updated 08/08/17 *bf updated 08/21/17 *bf
Tl* the contact owns a 2009 dodge ram 1500. While driving approximately 35 MPH, the front fuel tank strap loosened causing the fuel tank to partially detach from the vehicle. The vehicle was maneuvered to the side of the road, where the fuel tank was temporarily reconnected to the vehicle with a nylon strap. The vehicle was taken to the dealer for diagnostic testing. The technician diagnosed that the fuel tank frame rail was completely corroded. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 57,200. Updated 09/02/15*lj the consumer stated as of 8/3/15 chrysler offered to re-purchase vehicle at msrp. The frame rail rusted where the front fuel tank strap attaches to the frame causing the tank to dislodge. The dealer was unable to repair the vehicle. Updated 12/16/2015 *js...updated 08/08/17 *bf updated 11/02/2017
Tl* the contact owns a 2009 dodge ram 1500. While refueling the vehicle, fuel spewed from the filler neck and onto the ground. The vehicle was taken to an independent mechanic. The technician diagnosed that the hose connector for the gasoline was too small and the small size of the hose allowed fuel to spill out preventing the contact was not able to fill the vehicle with gasoline. The vehicle was not taken to the dealer. The VIN was invalid. The failure mileage was 148,000.
While filling the vehicle at several different gas stations, the gas pump fails to shut off when full and fuel is sprayed back at me and down the side of my truck. This typically results in a fair amount of fuel on the ground as well causing an obviously hazardous condition. An attendant at one of the gas stations indicated that he sees this problem frequently in dodge vehicles and his personal vehicle needed the repair which was a new fuel tank and neck.
I purchased this vehicle in the fall of 2014. Immediately I began having difficulty filling the fuel tank. The fueling system would continually click off time and again while trying to fill the tank. I did some research and found out that several chrysler products had this problem with the filler neck. I also learned that chrysler knew of the problem and had published service bulletins on this but did little to nothing to help the consumer. Even with a discount I had to spend $709 to replace the neck. I am not asking that they do a general recall, but if someone had a problem they should step up and rectify the situation. This is my fifth dodge ram, but the first time I have sought for dodge to step up and help.
Every time that anyone fuels the vehicle, it pours gasoline out of the filler neck. It pours out all over the side of the truck, ground, and sometimes, the person fueling the truck. I have contacted my local dodge dealer and they informed me that they are aware of the problem, but there is not a campaign to repair the issue. The issue is a major safety and environmental hazard.
I recently purchased a 2009 dodge ram 1500 laramie 4wd. Upon purchasing it, I went to the gas station to fill it with fuel in order to drive it home. With the fuel nozzle locked into the auto-fill position, as the tank neared full and shut the nozzle off due to pressurization, fuel shot out of the filler spot of the truck at least one foot. Fuel spilled on the ground, down the side of the truck, and on my shoes. This has occurred every time I fill the truck up at every gas station, and I have filled up in three different states. Everytime the pump shuts off due to pressure, it's like the tank burps and shoots fuel out the filler spout of the truck at least one foot in the air, down the side of the truck, and all over the ground. I have been extremely lucky no to have been standing in front of the spout when the tank shuts off. This is an extreme fire hazard! I have read many forums about people complaining about this very issue, and the fix is to replace the entire fuel tank because there is a check valve in the fuel tank that has failed. This should be a recall!
When filling my vehicle with gas the tank gets full and the pump stops but only after spitting fuel all over the ground. This recently started happening but now happens every time I fill up no mater what octane and no matter what station I choose. I would estimate up to a half gallon of gas spills on the ground. Service bulletin at shop alldata repair advised of similar issues being resolved by replacing evap canister, emission system integrity monitor, vapor line & filter. All these were replaced and still having the same issue. Dealer service department say they have never heard of this issue, yet local shop found the service bulletin. Just waiting for an explosion to happen at this point, let alone the ground pollution from the fuel. Related complaints I was able to find: the federal safety agency id: 10561110 10502815 10498166
When filling my vehicle with gas the tank gets full and the pump stops but only after spitting fuel all over the ground. This recently started happening but now happens every time I fill up no mater what octane and no matter what station I choose. I would estimate up to a half gallon of gas spills on the ground. This seems super dangerous.
I received safety recall n08/the federal safety agency 13v‑038 approximately 4 months ago. To date, the manufacturer has not provided the dealer with the proper part (rear axle pinion nut) to correct the problem. I have been advised that failure of this part could cause a crash without warning.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that while driving approximately 65 MPH, the rear passenger's side tire blew. The vehicle was taken to the dealer for diagnosis. The technician stated that the rear passenger's side valve stem was corroded, causing the tire pressure sensor to fracture. All four aluminum valve stem were replaced with rubber valve stems. The manufacturer was mot made aware of the failure. The vehicle was repaired. The approximate failure mileage was 36,761. *tr the consumer stated as he was traveling on the interstate, the tire sensor light illuminated. At that point he did not notice anything unusual with the handling of the vehicle or the orientation of the vehicle. The next thing he knew. He heard a loud pop and then felt something occurring with a wheel on the rear of truck. The tire quickly went flat as he was slowing down . Once he stopped, he exited the vehicle and saw the right rear tire was totally flat and truck was sitting on the rim. The consumer called roadside assistance, and the tire was replaced with the spare. The consumer immediately took the vehicle to the dealer to have the tire inspected. The dealer discovered what caused the blow out. It was not anything the consumer ran over, or a defect in the tire. As they described it, the tire stem actually broke off due to oxidation occurring between the aluminum stem and wheel/rim metal thus causing the stem to rust and ultimately break. The dealer informed the consumer, chrysler had issues with the aluminum stems and were going back to using synthetic rubber based sensor tires. Updated 06/04/13 the consumer stated the dealer advised the fuel tank strap rusted away from the frame causing the front part of the tank to dropped. The strap was rubbing against the drive shaft whenever the tank shifted causing a grinding noise. The straps were replaced. The consumer would like to be reimbursed for the repairs. Updated 06/27/2017
When filling up the gas tank and the pump is off gas is expelled from the tank. Dealer examined and stated it was a faulty check valve in the gas tank. The tank needs to be replaced. Seems to be a common occurrence with dodge gas tanks.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that while refueling, the fuel tank would leak around the fuel filler hose. The vehicle was taken to the dealer, who advised the contact that the fuel tank would need replacing. The manufacturer was made aware of the failure and offered to pay for 50% of the part costs but not the labor costs. The vehicle was not repaired. The approximate failure mileage was 97,000 and the current mileage was 103,000.
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