Tl* the contact owns a 2009 dodge ram 1500. When the vehicle was started, the windshield started to fog. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that HVAC blower door and motor HVAC head unit need to be removed and replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 76,750.
2009 Dodge RAM 1500 visibility complaints
Page 2 of 3: complaints 11 to 40 of 56, newest first, as owners wrote them.
Passenger side headlight intermittantly fails, but bulb is ok. Windows intermittantly roll themselves down. Key(fob) gets stuck in recepticale. Passenger side windshield sprayer does not spray water.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that there was an abnormal noise coming from the dashboard and afterwards the defrost became inoperable. The vehicle was taken to the dealer where it was diagnosed that the actuator needed to be replaced. The vehicle was repaired however the failure recurred approximately two years later. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
Totally integrated power module (tipm) has been dangerous. All four windows went down while truck was unattended and locked several times. We replaced the expensive tipm and car stopped doing that. A few months later, we found out that just one electrical item can cause the entire tipm burn out that affects almost everything in the car. For us it was the backup camera that had a short. It caused air bags, seat belt safety, windshield wipers, defrost/fan, backup camera, locks not to work. Dealership had to replace tipm again. We also believe the tipm may have had something to do with our transmission locking into gear.
The heater/AC control module went out on the vehicle. I brought it in to my mechanic on 9/24/15 he checked with the dealer they said the part is on back order and there are 59 back orders of this part in front of mine. They said it would be in on 11/9/15. On 11/9/15 my mechanic inquired and found the part delayed now until 12/2/15. This is a crucial element as I do not have defrost capabilities and the automatic lights do not come on. In rainy weather and now as we are hitting winter this is a safety hazard. For t here to be 59 of these parts on backorder tells me there is an issue with this part. The 2009 dodge ram has had quite a few serious recalls. I wanted this to be out there so the federal safety agency knows the customer service dodge isnt providing their customers or their lack of regard for this safety issue
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that there was an abnormal knocking sound underneath the dashboard. When the knocking sound stopped, the ventilation system failed and caused the defrost to fail. The failure recurred numerous times. The vehicle was taken to a dealer for diagnostic testing. The contact was advised that the air blend door and the actuators needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Tl* the contact owns a 2009 dodge ram 1500. While driving at approximately 55 MPH, the front windshield defroster became inoperable without warning. The contact had to pull over to wipe the windows down and continued driving with the windows down for better visibility. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the federal safety agency campaign number: 09v158000 (equipment). The approximate failure mileage was 34,900.
Defroster does not work, blower emits air (cold) but only to floor. Loud popping noise from air box, found actuators were malfunctioning. Nearly caused collision with oncoming traffic. Contacted chrysler for recall status and they claimed truck was under this recall, however truck had been inspected and found to have no problems with regards to air box actuators. I subsequently found out from a nameless dodge technician that they were instructed to engage air systems for the inspection and if no apparent malfunction is found they were to pass the recall and write it off. I am outraged that yet another corporate entity is preying on american consumers and getting by with it, while claiming to stand behind their product and it's engineering. I asked chrysler what repair was needed. They replied" air box circulation doors bad. Would need box removed and replace 5 actuators and doors. Cost would be $800 to $1000 dollars. This is a safety issue 3/4 of the year. I now have been notified by dodge of another recall for my truck regarding the axle pinion nut. I believe this recall will receive the same attention they gave to my air box issue and therefore am attempting to take action with this complaint. Will someone please make these corporate penny pinching sobs stand up and take responsibility for their poor engineering!!!!
On 3/30/15 my ram truck exhibited the condition described in the k17 (reprogram HVAC control head and inspect/replace actuators) recall. This recall was created to eliminate the possible malfunction of the HVAC system to properly defrost/defog the windshield. It involves updating software and replacing mode door actuators. The plastic actuator gears can easily be broken when the control head sends the wrong signals to open and close the mode doors. At the moment, my defroster/heater is not working and when I first start the vehicle, there is a series of knocking sounds for several minutes as the malfunctioning system goes through its progressions. I took it in to my local dodge dealer (gurnee) hoping that the recall would eliminate the condition. The mechanic replaced the actuators but could not get the system working properly. He said the control head is not working properly but the recall only covers the software update and not the replacement. From my research I have noticed that other ram owners have encountered this potentially dangerous condition. If it was just a matter of the control head wearing out and not working, I would be okay with replacing it at my own expense. In my opinion though, it is not a case of 'wear and tear' but instead I believe it is a defective component. The faulty control head causes the breakage of the actuators and mode doors. People who encounter this problem in the winter are at risk of an accident due to the inability to clear their windshield. Drivers may even need to get their vehicles towed. I believe that dodge should be responsible for repairing the system to its normal capabilities. That is what a recall is designed to do. This is simply a case of a previously recalled vehicle remedy not working as designed. I called dodge customer support on 4/10 and talked to a rep that said the repairs would be my responsibility.
My 2009 dodge ram 1500 is making a banging sound behind the glove box. I have had this issue before since it was an heat blend door actuator that went out. The dealership fixed it once and now its back again. Is this going to be an on going issue each year and the part needs to be replaced. I was quoted almost "$750" in just labor fees to get it changed out. I don't think this is an issue on my end since the part appears to last for a year. I will continue to monitor the A/C and check with other dodge ram forums on how others had this solved.
Driving on the highway in washington state during a snowy day and the defrost started blowing cold air. Dealer seems to think it is a broken blend door. As I have researched it on the web it is a very common problem and very expensive to fix but since someone hasn't deemed it a safety issue there is no recall. I on the other hand see foggy frozen windshield and windows as a safety issue.
My 2009 dodge ram 1500 makes a loud popping sound when the heat comes on or off and the windows do not defrost making for little to no visibility.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that the defroster failed to clear the windshield. The vehicle was taken to the dealer. The technician diagnosed that the HVAC actuator gears was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 78,500.
Started out with loud knocking noise in dash even when vehicle was shut off, then lost defrosters and dash vents a couple days later, problem has now been repaired by dealer under a 2010 recall . I took the vehicle in back in 2010 and this had been checked back then. I've read on carcomplaints.com where people had this same problem and were charged anywhere from $259-$1080.00!
Heater stopped working , the blend doors are broken , no heat or defrost .
Air conditioning and or heater blows air inside heating cooling system but doors to direct it to its destination do not open, defroster and heating system does not work, ice and snow block widow vision. Repairs have been fruitless. This situation began at the same time as the recall on it and has persisted since 2009. My latest trip for repairs have also proved fruitless and now have to pay a fee for repairs that do not work.
I have a dodge ram 1500 affected by the k17 recall for parts cdea1k171aa (reprogramming) and cdj1k172aa (recirculation door). The second is a actuator for the recirculation door. This recall was completed on 12/22/2010. In jan and again in mar 2014 two more actuator doors went out due to an electrical issue with the actuator. First, part number 68089742aa, for the blend door and secondly, part number 68089742aa, for the foot actuator and the defrost. The gears were stripped on both doors and the vehicle made a loud thumping from under the dash. Both were replaced at my cost. There are four actuator doors in this model ram truck. This is far past coincidental that "actuators" are defective in this truck, but the recall only replaced one when the recall clearly states "actuators", plural. The first I replaced in jan. Caused me not to be able to see out the front window from ice and fog. The second in mar. Disabled the A/C and heater usage completely. There is a problem with the actuators installed on this vehicle and they need to be replaced by the auto maker at their cost. In the chrysler recall, k17, it states that "if there are mode door actuators that need replacing, up to 4 additional hours may be required". The recall states plural actuator doors. I have submitted a claim to chrysler and they state that the actuators I replaced were not a part of the recall, even though there are four in this vehicle and three of the four have gone bad.
Heating and air will not blow air on windshield or passenger which in a high humidity situation(rain) would cause the windows to fog over and not clear unless the vehicle is stopped and the windows rolled down.
The tipm is going out. Causing all sorts of electrical issues. Heater fan stopped working, windshield wipers come and go, esp comes and goes, tow/haul comes and goes, rear window power comes and goes, 4x4 cant be turned on from time to time, airbag lights come on at will, esp/bas comes and goes, ABS comes and goes, rear sliding window comes and goes, all of this happens mainly below 32 degrees but van happen anytime. But below freezing is extemely dangerous because the windshield ices up on the inside with no heater fan! Thermometer stopped working to. Im sure other thing but its to much to just remember off the top of my head. Fuel economy is terrible also 12-13.5 mpg while the problems occur. Normally is 17.1 mpg average still that is terrible. At test drive it was getting 20 mpg average.
I noticed about a month ago that my vehicle would make a popping noise just after starting it, regardless of defrost/heat being on or off. It would make this noise about 20-30 times and then stop. Approximately two weeks after, I noticed that it would also do the same thing 10-15 minutes after starting the vehicle. I observed that while the popping noise is occurring, the HVAC fan goes to a minimum setting and sometimes stays there after the popping has subsided. This includes the defrost. Now that cold weather has arrived, I have had instances of the windshield freezing up while the vehicle is in motion and reducing visibility to nothing. It was difficult to even get to the side of the road. After some research, I determined it to be one the HVAC door actuators. According to posts on the internet, this appears to be a common problem. 3 of the 5 of these actuators that exist on the vehicle are relatively easy to access, so I obtained one of these parts and replaced one of the three accessible parts (found to have stripped gears). After reassembling, the noise was still present. After, investigation, it appears that the one of the actuators on the back side of the HVAC housing has gone bad, also. The dealership has informed me that the only way to replace these is to remove the dashboard. They told me this would cost nearly $600. The dealer also informed me that all of the actuators have been superseded by "high torque" actuators, which means the manufacturer is aware of this problem. Thank you.
Annoying sound behind the dash. This is cause by defective system on the electronics of the car. It concerns the recall with k17 reprogram HVAC control head and inspec/replace actuators. This problem has been going on with this vehicle since new, here is 4 years later 2 repairs by dealer one replacement by owner and the problem still going on. The famous motor actuators for the vent opening and closing. Also the change of temperature while the AC is on it has its own mind to go to heat not allowing the full cool effects of the system. I have had this problem since I purchased the truck if this time get fix it will be at their own expense if not I down to my last nerve. Would have to seek legal advise. I have posted in carcomplains.com a lengthy explanation for those who wish to read the whole story. Here it is dec 5, 13 an it started in may 7, 10. An still not fix.
Heater/AC stopped working right after I had recall service done to "reprogram HVAC control head and inspect/replace actuator". Heater and AC not working and there was a popping noise coming from under dash before recall work done. After recall service done, popping noise went away, but continued to have problems off and on with AC and heater not working. Within month after recall service work performed, AC and heater stop working altogether and dealership tells me HVAC control head is now bad and needs replacing to the tune of $400.00. They say it has nothing to do with HVAC recall and the work they performed. Dodge customer service give me same speech. Not their fault, etc. Etc. I just find it very strange that after my truck was serviced for this recall notice, not the same part is "bad" and I have to replace it at my expense. Come on dodge---stand behind your product. Shopping for another truck for someone else in the family. Already own this dodge and one other. However, done with dodge products as I am tired of the recall notices and them not standing behind their (faulty) products!
Blend door actuator failure. Loud knocking noise coming from inside of the dash, the result of stripped gears inside the actuator slipping. Plastic gears became worn and ineffective, causing failure in the blend door actuator. Safety is compromised when defrost can fail at any given time causing the driver to lose line of sight with the road and potentially resulting in an accident, and/or loss of life, limb, or eyesight. Needs recall immediately to correct malfunctions.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that the heater failed to operate normally and only cold air blew from the vents. In addition, the defroster failed. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 64,000.
I received a recall for my truck that had something to do with the air conditioning/heating. When I took my truck in to have the recall fixed, it was already not working. There is a knocking up under the dashboard, air/heat only comes out vents in dash and defrost, it will not blow out of other vents such as floor, etc.. I took my vehicle to the dealer to get the recall and problem fixed. Obviously my truck was already faulty due to the recall issue. When I picked up my truck, it was still "knocking" and the air/heat was not blowing out of all vents. I told the dealership it was not fixed and he told me that they fixed only what they were supposed to and I would have to "pay" to have the problem fixed! The problem occurred "as a result" of the recall, and I feel it is there responsibility to fix it. Then in july 2013, I called the same dealer to have a new recall fixed (rear axle pinion nut-the federal safety agency 13v‑038). They did not have the part and needed to order it and told me they will call me when it arrived. Today, november 5, 2013, I still have not received a call from this dealership to fix my rear axle pinion nut. I have been taken advantage of by this particular dealership over and over again. The only time I take my vehicle to this dealership is to fix recalls and they still find ways to take advantage of me. For all other needs of my truck I go elsewhere! Just need some direction on the pinion nut. I would like to have it fixed before it stops working and results in a crash. In addition, I still feel that the dealership should fix the air/heat issue, due to that fact that it stopped working as a result of the defect. I do not believe it will cause a crash unless it changes and quits blowing out of the defrost vents.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that she started the vehicle and activated the defroster system however, the vehicle exhibited an abnormal knocking. The vehicle was taken to the dealer and was repaired. The contact was not aware of the exact repairs made to the vehicle. The manufacturer was not notified of the issue. The approximate failure mileage was 40,000. Updated 11/13/13*lj the consumer stated the battery drained. The dealer was unable to locate where it was coming from, so they reset the electrical system and said it may or may not be fixed.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that the de-fogging system failed to operate. The vehicle was not repaired and the manufacturer was not notified. The VIN was not available. The approximate failure mileage was 69,000.
Ii cut my vehicle off and heard a clicking noise in the dash.... Now my A/C and heat only comes from the floor vents. I have no defrost or vent dash air flow.
For the past week, my 2009 dodge ram 1500 has had issues with the windshield wipers not working, the lights for the stability control are on as well as the lights for the air bag. In addition, the rear windows do not work. All of these could be extremely hazardous depending on the driving conditions. I have taken the vehicle to the dealer who told me it would cost roughly $1800 to repair/replace the tipm. I find this extremely disturbing considering I have had this vehicle in numerous times for other issues and they have messed with the wiring on a number of different occasions. I believe the federal safety agency should immediately issue a recall for this vehicle and issue before someone gets hurt or injured or worse because of it.
After completion of HVAC recall, failure of mode door actuator caused inability to defrost windows. No remedy from chrysler as recall has been accomplished 6 months prior. Have a 2006 dodge with same problems with HVAC in dash failures of mode door and recirculation door with 3 dealer replacements of both since purchased new. Last advised in january of 2013 that entire in dash HVAC ducting/ door housings require replacement at a cost of over $1500. 2009 dodge has same/ similar design and is now experiencing same failures. Inability to select defrost is causitive of window fogging and icing leading to poor visibility in inclement conditions and will lead to accidents from same. Recall on 2009 does not address design issue that has plagued these trucks since 2006 (as evidenced by my other truck). This must be addressed the federal safety agency and chrysler before losses of lives mount. 2009 currently undrivable due to fear of rear wheel lock up due to pinion nut loss and still no notification of recall issued from chrysler.
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