2010 Dodge RAM 1500 visibility problems

Filed Sep 20, 2019 · Visibility · 60,000 miles · MN

Tl* the contact owns a 2010 ram 1500. The contact stated that the air door actuator did not close. As a result, hot air entered during the summer and cold air was present during the winter. The failure prevented the windows from defrosting, which caused visibility issues. Roseville chrysler jeep dodge ram (2805 long lake rd, roseville, mn 55113, (651) 968-1199) stated that the vehicle was not under warranty. The dealer stated that the repair would cost less than $3,000. The manufacturer stated that there was a recall in canada for the failure, but not in the united states. The contact stated that he had the same failure repaired back in 2011 at the cost of $2,800. The failure mileage was 60,000. The VIN was unknown.

Filed Jan 31, 2019 · Visibility · 76,000 miles · CA

Tl* the contact owns a 2010 ram 1500. The contact stated that the defroster failed to defrost the windshield. There was no warning indicator illuminated. The vehicle was taken to haddad dodge ram (3000 harris rd, bakersfield, ca 93313, (661)-398-0264) where it was diagnosed that the HVAC system failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was 76,000.

Filed Mar 30, 2018 · Body, Engine · VA

The exhaust manifold bolts have sheered off just like they do on most 5.7 hemi rams. Also, the blend door actuators/blend door are broken just like in lots of other rams/chrysler vehicles.

Filed May 4, 2016 · Body, Visibility · 40,000 miles · MD

When turning on to the highway you can not see on the passenger side. The metal part of the cab between the passenger window and the rear window creates a blind spot. I have almost pulled in front of a vehicle 3-4 or more times. Vehicle was not moving or may have been moving 1 MPH. Vehicle was making a left hand turn out of a parking lot onto the highway. Vehicle is a regular cab truck. Thank you.

Filed Jan 27, 2016 · Acceleration, Airbags · 100,862 miles · FL

2010 dodge ram 1500 hemi traveling at highway speed when instantly the gauge cluster started acting erratic. First the tire pressure display said that different tires were showing a multitude of different pressures the gas gauge started flickering between full and empty as well as the stop working of the speedometer and tachometer air-conditioned, power steering and continual windshield wiper on even though they were off at the switch. Radio intermittently on and off and ABS and airbag light on and off intermittently. All four windows fail to operate and interior lighting will not come on. Gauge function fluctuates every couple second.

Filed May 6, 2015 · Electrical, Visibility · 93,000 miles · NY

The HVAC system in the truck failed. Air will not flow through the dash face vents or defrost vents. Brought to dealer for repair. Dealer said that one or two "mode door actuators need to be replaced" they said the dash board needed to be removed and it could cost several thousand dollars. Upon researching the problem I found there was a recall issued for the mode door actuators and to reprogram the control head software (k17). My truck had the software update in 2012. The dealer refused to replace the mode door actuators under recall because they said the software update was performed. I called chrysler customer service and asked about the k17 recall. They said they will not cover the repair because I refused further diagnostics. The only other diagnostics the dealer said needed to be done was to remove the dashboard to see if it was one or two bad actuators and the cost in labor to remove the dash would be several thousand dollars. They know what the problem is they just don't know how many actuators are defective. The cost of the parts is minimal but the labor is not. I feel that dodge/chrysler should make good on the recall repair as it is a hazard not being able to clear frost from the windshield due to the defective parts.

Filed Nov 3, 2014 · Engine, Visibility · 54,800 miles · TX

Upon starting vehicle I heard some type of gear grinding/knocking, sometimes it happens when I turn the key off too. Along with this I noticed I had no heating control which kept me from de fogging my wind shield or having heat in general. Could be a big issue if the windows were iced over. Has happened randomly over the last several weeks and I have finally disconnected the blend door actuator located behind the glove compartment. Will contact dealership.

Filed Sep 16, 2014 · Driver assistance, Electrical · 103,094 miles · LA

Defroster stop blowing on windshield, however, it would blow out other vents, tech found that the mode 2 actuator had an internal open circuit, dealer removed and replaced the mode 2 actuator. I submitted documentation for reimbursement since this is a known problem. [xxx]. My claim was denied , I was told my vehicle did not have a recall. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Sep 4, 2014 · Visibility · 70,000 miles · MD

The defrost on my 2010 ram 1500 p/u is covered under recall k-17 that reprograms the HVAC software and tests that all the actuators which direct heat and airflow are working. I contacted dodge recall and confirmed the recall # and applicability to my truck. I was told by the recall specialist that the truck had the completed recall but that it could be completed twice under the recall. I am the second owner of the truck. I was told I had to take the truck to the deal where the recall was accomplished. Chrysler could not tell me which dealer di the recall, I contacted several dealerships trying to get the HVAC actuator for the defrost scheduled for repair. I cited that w/o defrost driving is dangerous and as fall is coming I would like to schedule an appointment. I received estimates between 1 /12 hrs labor to 7 hrs. I am concerned that chrysler recall specialist provide false information and cannot get a dealership to complete recall repairs. I also have a rear pinion nut recall and received the same feedback to call a dealership and schedule an appointment and I am pushed out 2-3 weeks without a commitment the repair will be no charge. This complaint is to highlight the poor customer service and recall resolution car customers endure, and the decisions to park the vehicle or repair it, and fight for reimbursement. The auto companies are not required or do not resolve recalls to the satisfaction of the customer the vehicle owner. Please help me understand what my rights are and what I can demand from chrysler or its dealerships.

Filed Mar 22, 2014 · Visibility · 32,000 miles · NC

We have a 2010 dodge ram 1500 with approximately 32000 miles the HVAC actuator gears on our vehicle are broken. I have found that there was a recall for this very thing for 2010 dodge ram trucks. However when I called chrysler I was told my VIN # was not included in this recall. Because it was manufactured at a different plant. The cost of this repair is approximately $1000.00 I have a letter that was sent to the affected owners it was marked notification code k17 it is titled: reprogram HVAC control head and inspect/replace actuators.